Folkestone Home Care
Folkestone Home Care is a reputable company based in Folkestone, England. They specialize in providing Home Help Service Agencies and Household Services to their clients. Their team of professionals are dedicated to ensuring that their clients receive the best care possible. Folkestone Home Care is committed to providing quality services that meet the needs of their clients.
Introduction to Folkestone Home Care
Folkestone Home Care is a home help service agency in Folkestone, England. The company was established with a mission to help individuals who require household services but are unable to do so themselves. The company has been in the industry for several years and has developed a reputation for providing quality services to its clients. What makes Folkestone Home Care unique is its personalized approach to each client, ensuring that their specific needs are met.Services & Products
Folkestone Home Care offers a range of services to its clients, including housekeeping, laundry, meal preparation, shopping, and companionship. Clients can choose from a range of services depending on their needs and preferences. The company also offers customized packages to cater to specific client requirements.Location
Folkestone Home Care is located in the Shearway Business Park, Unit 11 The Glenmore Centre, Pent Rd, Folkestone CT19 4RJ, United Kingdom. The area is bustling with small and medium-sized businesses, making it an ideal location for those seeking services. The area is easily accessible by public transportation, with the closest bus stops being Pent Rd, Glenmore Centre (100m), Pent Rd, Hawkinge Turn (230m), and Pent Rd, Folkestone East (280m).Benefits
Customers should choose Folkestone Home Care because of their commitment to providing personalized services that cater to individual needs. The company has a team of experienced and trained professionals who are dedicated to ensuring that clients receive the best possible care. Additionally, Folkestone Home Care offers competitive pricing, ensuring that clients get value for their money.Good to know
Customers should be aware that Folkestone Home Care has strict COVID-19 protocols in place to ensure the safety of both clients and staff. The company also offers flexible payment options, including direct debit and card payments.Reviews
Customers have praised Folkestone Home Care for their professionalism and dedication to providing quality services. Clients have also noted the personalized approach of the company, with staff going above and beyond to meet their needs. Overall, customers have had a positive experience with Folkestone Home Care.Amenities
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background check -
insurance
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online booking
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cleaning supplies
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flexible scheduling
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personalized services
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certified staff
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emergency services
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experienced staff
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licensed staff
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bonded staff
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background verification
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quality assurance
FAQ
What types of household services do you offer?
We offer a range of household services, including cleaning, laundry, cooking, grocery shopping, and assistance with daily living activities for elderly and disabled individuals.Are your employees licensed and insured?
Yes, all of our employees are licensed, insured, and background-checked to ensure the safety and security of our clients.What is your pricing model for home help services?
Our pricing model varies depending on the type and frequency of services needed. We offer competitive rates and customized packages to meet the unique needs and budgets of our clients.Do you offer a satisfaction guarantee for your services?
Yes, we are committed to providing high-quality services, and we offer a satisfaction guarantee to ensure that our clients are happy with the results. If for any reason a client is not satisfied, we will work to make it right.How do you handle scheduling and cancellations for home help services?
We work with our clients to create a customized schedule that meets their needs and preferences. If a cancellation is necessary, we ask that our clients provide as much notice as possible so that we can adjust our schedule accordingly. We understand that unexpected situations may arise, and we are flexible and accommodating whenever possible.Reviews
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phatboy roy
I cannot praise Emma highly enough, she was very professional; courteous; and extremely friendly. A lovely lady. Whenever I'm staying in the area, Emma will be my go to care agency.
26-05-2022
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Jason Dolman
I'm a development manager of a sheltered housing development in Folkestone. Emma and her team visit one of my residents twice daily and I have to say the staff and ethos of the team really set them apart from all other agencies (and I experience them all). They are always friendly, take time to say hello and passionate about the work they do. Other residents have even commented to me how lovely they are. Highly recommended. Put Folkestone Home Care to the top of your list.
26-05-2020
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Julia Young
Emma and her team look after my father in law, and I can honestly say that they go above and beyond, to ensure that his care needs are met. I work in the care sector and appreciate their holistic approach to caring for him and supporting my mother in law. Excellent service.
26-05-2020
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hannah amondsen
I have worked for the NHS and seen lots of examples of bad care. So it was a refreshing change to meet Emma and her team who went above and beyond to meet my care needs. The took a holistic approach to care. Not just the physical tasks but emotional care and support was provided. I have in my professinal career come across many care providers but this is the best by far I have ever encountered. If you want to experience how care should be provided then try folkestone home care and trust me any other agency you try will not even come close to their standard of care.
26-05-2020
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Karen Ward
It was Emma's statements on her website that made me contact Folkestone Home Care. I contacted Folkestone Home Care on the Wednesday,Emma came on the Thursday and she started to provide care on the Friday, a very prompt and efficient service. On explaining my Mum's needs, Emma immediately said no more than three carers would visit Mum due to her needs as she needed to get to know the carers providing the care and not see different carers each time, she needs continuity,photographs have been provided so my Mum can recognise the carers. Folkestone Home Care provide individualized care,they fully understand what my Mum's needs are and will adjust call times to accommodate this. Emma has arranged prescriptions from the GP and collected them, she brings fish and chips once a week,she painted Mum's finger nails on Christmas Day and has arranged a chiropodist to visit. Folkestone Home Care keep accurate records and encourage Mum to eat and drink,leaving stickers on her drinks saying "drink me". Emma is very friendly and has a very calming personality and provides the personal touches that you would provide for yourself. I am kept informed by phone,text or email and will be contacted immediately of any urgent situations that may arise. Folkestone Home Care are providing outstanding care to my Mum,they go above and beyond of what i was expecting.They are not only providing support to my Mum but to me also,I am reassured she is cared for with dignity and respect.
26-05-2019
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Warren IT Services
We visited Folkestone Home Care to renew our first aid certificates, and were really impressed by the professionalism and enthusiasm with which the course was carried out. The facilities available which include classroom and practical training areas were all excellent. The staff were very friendly and extremely knowledgeable. We had a really enjoyable day and now feel confident in our First Aid ability thanks to Folkestone Home Care.
26-05-2019
