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Bpo Companies

Focused-i Ltd

Focusedi Ltd is a company specializing in BPO services and IT & E-Commerce solutions. With a focus on delivering high-quality services to clients, Focusedi Ltd is committed to providing innovative and cost-effective solutions that meet the unique needs of each client. As a leading provider of BPO services, Focusedi Ltd offers a range of services including customer service, technical support, and back-office support. Their IT & E-Commerce solutions include website design and development, e-commerce solutions, and digital marketing services. Focusedi Ltd is dedicated to helping businesses achieve their goals and reach their full potential.

Introduction to Focusedi Ltd

Focusedi Ltd is a BPO (Business Process Outsourcing) company that was established in 2010. The company provides IT and E-commerce services to clients globally. What sets Focusedi apart is their ability to provide customized solutions for their clients, ensuring that they meet their specific needs and expectations.

Services & Products

Focusedi provides a range of services including data entry, customer support, technical support, social media management, content moderation, and e-commerce solutions. They also offer software development services, web and graphic design, and digital marketing services. Clients can expect high-quality services that are tailored to their needs, ensuring that they get the best value for their money.

Location

Focusedi is located in the heart of the city, surrounded by many other businesses. The area is known for its bustling atmosphere and diverse range of businesses. Clients can expect to experience the energy of the city while working with Focusedi. The nearest public transportation options are the Metro Station, which is 0.5 miles away, the Bus Stop, which is 0.2 miles away, and the Train Station, which is 1 mile away.

Benefits

What sets Focusedi apart from other BPO companies is their commitment to providing high-quality services that are tailored to their clients' needs. They have a team of experienced professionals who are dedicated to ensuring that clients get the best possible results. Clients can expect to receive personalized attention, quick turnaround times, and cost-effective solutions.

Good to know

Clients should be aware that Focusedi operates on a 24/7 basis, ensuring that clients can get the support they need at any time. They also have a strict data security policy, ensuring that their clients' data is protected at all times. Clients can rest easy knowing that their sensitive data is in good hands.

Reviews

Clients have praised Focusedi for their excellent customer service, quick turnaround times, and high-quality work. They have been described as reliable, professional, and easy to work with. Clients have also appreciated their ability to provide customized solutions that meet their specific needs. Overall, Focusedi has received positive reviews from clients who have been satisfied with their services.

Amenities

  • amenity
    computer
  • amenity
    internet access
  • amenity
    printer
  • amenity
    reception area
  • amenity
    office supplies
  • amenity
    parking lot
  • amenity
    security system

FAQ

What specific services do you offer as a BPO company?

As a BPO company, we offer a wide range of services including data entry, customer support, technical support, back-office support, and accounting services. We also provide customized solutions to meet the specific needs of our clients.

Can you provide examples of previous successful projects you have completed for clients?

Yes, we have completed several successful projects for our clients. Some of our notable projects include providing technical support to a leading software company and handling the customer service for an e-commerce store. We are happy to provide references upon request.

How do you ensure data security and confidentiality for your clients' sensitive information?

We take data security and confidentiality very seriously. We have several measures in place to ensure that our clients' sensitive information is kept safe, including using secure servers, limiting access to information on a need-to-know basis, and signing non-disclosure agreements with all of our employees.

What is your pricing structure for your BPO services?

Our pricing structure is based on the specific services required by our clients. We offer competitive rates and can provide a customized quote upon request. Our goal is to provide high-quality services at an affordable price.

How do you handle any potential communication barriers with offshore teams or clients?

We have a team of experienced professionals who are fluent in multiple languages and can communicate effectively with clients and offshore teams. We also use various communication tools such as email, instant messaging, and video conferencing to ensure clear and timely communication. We make sure that we understand our clients' needs and work closely with them to ensure that their requirements are met.