Bpo Placement Agencies
FM Outsource
FM Outsource is a Bpo Placement Agency based in Bury, England. They specialize in IT and E-Commerce services.
Introduction to FM Outsource
FM Outsource is a Bury-based company that offers outsourcing services to businesses. The company was founded in 2012 and has since grown to become a leader in the industry. What makes FM Outsource unique is their focus on delivering personalized services to their clients. They work closely with their clients to understand their needs and provide them with tailor-made solutions.Services & Products
FM Outsource offers a range of outsourcing services to businesses, including customer service, sales, and back-office support. They also provide IT and e-commerce solutions to help businesses improve their online presence and increase their sales. Customers can buy these services either separately or as a package, depending on their needs.Location
FM Outsource is located at Imperial House, 79-81 Hornby St, Bury BL9 5BN, in England. The area around the office is bustling with activity, and customers can expect to find a variety of businesses in the area, including restaurants, cafes, and shops. There are also several public transportation options nearby, including the Bury Interchange, which is 0.2 miles away, the Bury Metrolink station, which is 0.3 miles away, and the Bury Bolton Street railway station, which is 0.4 miles away.Benefits
Customers should choose FM Outsource because of their personalized approach to outsourcing. The company works closely with their clients to understand their needs and provide them with tailor-made solutions. They also have a team of experienced professionals who are dedicated to delivering high-quality services to their clients. FM Outsource's focus on customer satisfaction and attention to detail sets them apart from their competitors.Good to know
Customers should be aware that FM Outsource specializes in BPO placement agencies and IT & e-commerce solutions, so if they are looking for outsourcing services in other areas, they may need to look elsewhere.Reviews
Customers have praised FM Outsource for their excellent customer service and attention to detail. They have also been impressed by the company's ability to provide tailor-made solutions that meet their specific needs. Overall, customers have had a positive experience working with FM Outsource and would recommend their services to others.Amenities
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computer training -
online testing
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job placement assistance
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resume writing
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career counseling
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interview preparation
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background check
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technical support
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it solutions
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e-commerce solutions
FAQ
What is the process for selecting and screening candidates for BPO placements?
At FM Outsource, we have a rigorous process for selecting and screening candidates for BPO placements. We first identify the specific requirements and skills needed for the role and then conduct thorough background checks, including employment history and qualifications. We also assess candidates' language proficiency, communication skills, and problem-solving abilities through various tests and interviews.Can you provide examples of successful placements you have made in the past?
Yes, we have successfully placed candidates in various BPO roles, including customer service representatives, technical support specialists, and data entry operators. Some of our clients have reported increased productivity, improved customer satisfaction, and reduced costs after hiring our candidates. However, we respect the confidentiality of our clients and do not disclose specific details without their consent.How do you ensure confidentiality and security of client information?
We understand the importance of maintaining confidentiality and security of client information. We have strict policies and procedures in place to ensure that all data is kept confidential and secure. Our employees sign confidentiality agreements, and we use secure servers and encryption methods to protect client information. We also conduct regular audits and reviews to ensure compliance with data protection laws.What kinds of training and support do you offer to candidates once they are placed?
We provide comprehensive training and support to candidates once they are placed to ensure their success in the role. Our training programs cover various aspects of the job, including product knowledge, customer service skills, and technical skills. We also offer ongoing coaching and feedback to help candidates improve their performance and achieve their goals.How do your fees and pricing structure work for your placement services?
Our fees and pricing structure for placement services vary depending on the specific requirements of the client and the complexity of the role. We work closely with our clients to understand their needs and provide customized solutions that meet their budget and expectations. We are transparent about our fees and do not charge any hidden costs or upfront fees. Our clients only pay for our services once a candidate is successfully placed.Reviews
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Ania Hussain
28-08-2022
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Tim Pockney
Positive: Professionalism
28-05-2021
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Katharina Schulz
Positive: Professionalism, Responsiveness
28-05-2021
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Aldous Huxley
Awful place to work
28-05-2020
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Sabrina Brown
AVOID
28-05-2020
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Moni Wyte
They do customer service for superdrug and it's terrible, better off emailing the CEO directly since that's the only thing that can force them to actually do their jobs
28-05-2020
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Pepe Frg
Terrible place to work, can't believe such a place exists in a 1st world country
28-05-2020
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Rob Mead
Really impressive place - can pay per contact meaning they're always affordable no matter your volume and they really are experts when it comes to customer service!
28-05-2020
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Monica White
Terrible employer, full of cronyism
28-05-2020
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Fiona Abrams (Lipshaw)
28-05-2019
