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Florists

Floral Boutique

Floral Boutique is a florist shop located in Smethwick, England. They offer a wide range of fresh flowers and arrangements for any occasion. With a commitment to quality and customer satisfaction, Floral Boutique is a top choice for those in need of beautiful floral arrangements. Their shop is a great destination for anyone looking for a unique and memorable shopping experience.

Introduction to Floral Boutique

Floral Boutique is a charming flower shop nestled in the heart of Smethwick, England. The company was founded by a passionate florist who wanted to spread joy and beauty through her work. Floral Boutique is unique because it is a family-owned business that takes great pride in providing personalized service to each customer.

Services & Products

Floral Boutique offers a wide range of services, including floral arrangements for weddings, funerals, and other events. Customers can also purchase individual flowers, bouquets, and plants. The company takes pride in using only the freshest and highest quality flowers, and they have a team of skilled florists who can create custom designs to meet each customer's unique needs.

Location

Floral Boutique is located on Thimblemill Road in Smethwick, which is a bustling area with a mix of residential and commercial properties. Customers can expect to find a variety of shops and restaurants in the area, as well as several other florists. The nearest public transportation options are the Smethwick Rolfe Street train station (0.7 miles), the Smethwick Galton Bridge train station (0.8 miles), and the Smethwick West Midlands Metro tram stop (0.4 miles).

Benefits

Customers should choose Floral Boutique because of the personalized service and attention to detail that they receive. The company's florists take the time to listen to each customer's needs and preferences, and they work hard to create arrangements that exceed expectations. Floral Boutique also offers competitive pricing and a wide range of services to meet any floral needs.

Good to Know

Customers should be aware that Floral Boutique is closed on Sundays, and they should plan accordingly when placing orders. The company also offers delivery services for an additional fee.

Reviews

Customers rave about the beautiful floral arrangements and excellent customer service that they receive from Floral Boutique. Many customers appreciate the personal touches that the florists add to each arrangement, and they feel that the prices are fair and competitive. Overall, customers highly recommend Floral Boutique for all of their floral needs.

FAQ

What kind of flowers do you specialize in?

At Floral Boutique, we specialize in a wide variety of flowers, including roses, lilies, sunflowers, orchids, and many more. We strive to offer a diverse selection so that our customers can find the perfect arrangement for their needs.

Do you offer same-day delivery options?

Yes, we offer same-day delivery options for our customers. We understand that sometimes you need flowers delivered quickly, and we are happy to help. Just give us a call or place your order online before our cutoff time, and we will do our best to get your flowers delivered the same day.

What is your refund policy if the flowers are damaged or not as described?

We take great care in ensuring that our flowers are of the highest quality and that they meet our customers' expectations. However, if for any reason you are not satisfied with your order, please let us know within 24 hours of delivery, and we will do everything we can to make it right. This may include replacing the flowers, offering a refund, or providing a credit for a future purchase.

Can you provide arrangements for special occasions like weddings or funerals?

Yes, we specialize in providing beautiful floral arrangements for special occasions like weddings and funerals. Our experienced florists will work with you to create a custom arrangement that meets your specific needs and preferences. We understand that these occasions are important and strive to make them as memorable as possible.

How do you source your flowers and ensure their quality?

At Floral Boutique, we work with trusted suppliers to source the freshest and highest quality flowers available. We inspect each shipment of flowers to ensure that they meet our standards for freshness, appearance, and quality. Our experienced florists then carefully arrange the flowers to create beautiful and long-lasting arrangements that our customers can enjoy.

Reviews

  • Catherine Greenaway

    26-01-2023
  • Aaliyah Tuckett

    HIGHLY RECOMMEND THE FLORAL BOUTIQUE!! Chevonne had no issues in providing us with friendly customer service and beautiful arrangements and tributes. Thank you so much!!! For making the day a very special one given the circumstances. Also beautiful floral arrangements for any occasion!

    26-01-2023
  • ann phillips

    Excellent florist very helpful and reasonably priced I would definitely recommend.

    26-10-2022
  • Natasha Douglas

    Absolutely amazing service 10 out of 10 top notch! Most beautiful flowers.

    26-10-2022
  • Ranj Kaur

    AVOID! I went in to the store on Saturday to first be ignored whilst they spoke between themselves then finally acknowledged me. I asked for a bunch of flowers to be made up as I had a larger budget so wanted more. Instead of being told sorry we are so busy today we wont be able to accommodate at such short notice I was told "you must be joking on the busiest day of the year". This was a day before mothers day and only 1 other person in store besides myself. I was mortified by the response and proceeded to say "I normally pop in to florists and they're able to accommodate so I just assumed" she was so rude! Laughed and said find me a florist that can do that for you love i've made all these bunches this morning take your pick. If it was that easy I would have, I had a larger budget so wanted something a lot bigger which they did not have made up. Customer service is key it was the first and last time I enter that shop! There is a way to speak to your customers! The customer behind me left with me after I called her rude think her name was Sarah. As the customer was conversing with me and said he wont be coming back here he's bee put off, she chased me to my car shouting! Which a by stander recorded and I will be sharing this also! Never have I experienced anything as such, she was rude and abrupt and has no customer service skills! Also shouted "I'm not 21 like you I'm 40 and have better things to do" made my day as infact I'm 35 and have a lot more manners than you and know how to speak to people. Well Sarah you asked to find you a florist who could accommodate.. Well I DID! Actually the shop was that BUSY I expected to be turned away instead I was greeted in such a polite manner and nothing was an issue for them. They went above and beyond! Created the most beautiful bouquet and cheaper than my budget. Thank you Blooms the Florist Oldbury for restoring my faith!

    26-05-2022
  • Holly Davies

    Thank you so much for the wonderful wedding flowers in Sep 21. Would highly recommend this florist, our flowers were stunning and had lots of compliments.

    26-05-2022
  • Sy Bates

    26-05-2022
  • Selena Brown

    Beautiful tribute to a nurse we've worked with RIP we will miss you dearly.. Thank you for a beautiful arrangement.

    26-05-2022
  • Stephen Poles

    Beautiful flowers for my mother's funeral

    26-05-2022
  • Miranda Alison

    I wanted some flowers today for my neighbour, whose husband has passed away. I popped by and explained the situation and said how much I wanted to spend, and she had a beautiful box bouquet ready for me a couple of hours later. It's really beautiful, wish I could upload a photo here! Much appreciated.

    26-05-2021