Flooring Supplies Croydon
Flooring Supplies Croydon is a company based in Croydon, England. They specialize in providing high-quality carpet wholesale services to their clients. Their expertise in building and construction makes them a reliable partner for any flooring needs.
Introduction to Flooring Supplies Croydon
Flooring Supplies Croydon is a company that has been in the carpet wholesaler industry for over 10 years. They pride themselves on offering high-quality flooring supplies and excellent customer service. What sets this company apart is their extensive knowledge in building and construction, allowing them to provide expert advice to customers.Services & products
Flooring Supplies Croydon offers a wide range of flooring products, including carpets, vinyl, laminate, and hardwood flooring. They also provide installation services to ensure that their customers receive a complete solution for their flooring needs.Location
Flooring Supplies Croydon is located in Commerce Trade Park, which is an area in Croydon that is home to many businesses in the building and construction industry. Customers can expect a bustling atmosphere with lots of activity in the area. The closest public transportation options are East Croydon Station (1.5 miles), West Croydon Station (1.7 miles), and Selhurst Station (1.8 miles).Benefits
Customers should choose Flooring Supplies Croydon because of their extensive knowledge in building and construction, which allows them to provide expert advice to customers. They also offer high-quality flooring products and excellent customer service, ensuring that customers receive a complete solution for their flooring needs.Good to know
Customers should be aware that Flooring Supplies Croydon is a wholesale supplier, so they require a minimum order quantity for certain products.Reviews
Customers have praised Flooring Supplies Croydon for their knowledgeable staff, high-quality products, and excellent customer service. Many have also commented on the competitive pricing of their flooring products.Amenities
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delivery
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sample
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warranty
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financing
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customization
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delivery time
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quality
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variety
FAQ
What kind of carpets do you offer?
We offer a wide range of carpets including plush, berber, frieze, and patterned carpets. We also have a variety of materials such as wool, nylon, polyester, and more.Do you provide installation services for the carpets?
Yes, we offer installation services for all the carpets we sell. Our team of experienced professionals will ensure the job is done correctly and efficiently.What are your delivery options and fees?
We offer both standard and expedited delivery options. Standard delivery is free for orders over a certain amount, while expedited delivery is available for an additional fee. Please contact us for more specific details.Can you provide samples before purchase?
Yes, we offer samples of all our carpets so that you can see and feel the material before making a purchase. Simply contact us and we can arrange for samples to be sent to you.What is your return policy?
If you are not satisfied with your purchase, you can return the carpet within a certain timeframe for a full refund. Please contact us for more specific details on our return policy.Reviews
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Lloyd Emery
Had an easy experience when buying my LVT glue down flooring. Delivery was well communicated and fast. Customer services rang me to query my quantities as I had a lot more glue than necessary, I in fact needed it for other rooms that I'd be doing but hadn't ordered the flooring yet. Good of them to check for me, could have saved me money if incorrect. Will use again in the future.
20-05-2023
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Keith DCosta
Went to check on LVT flooring. Jack the sales person was very helpful and knowledgeable. Explained the various types of flooring.
26-02-2023
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Mahir Miah
Excellent communication throughout the purchase of our engineered wood flooring. Jack was our main point of contact who kept us updated regularly. Would recommend to others looking to purchase new flooring. Good prices also available.
26-01-2023
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T Kelham
Flooring quality is fine You can *generally* get someone on the phone Delivery of product is OK Delivery speed of samples POOR RETURN POLICY? What return policy. I travel a lot for work, so it is very important that deliveries arrive when they are supposed to. Samples did not arrive on time and I had a very narrow window in which my kitchen could be fitted. I phoned up Flooring Supplies and asked if I purchased two types of flooring, whether I would be able to return the flooring I didn't want/need. They responded YES. However, when the flooring arrived I carefully opened ONE of the Quick Step packs to take a look at the flooring and compare the two products I had ordered. The packaging is incredibly flimsy, thin perforated cardboard which tears and opens when the flooring is moved. I repacked the package I opened as best I could, however they use a plastic wrap I couldn't get my hands on. Basically, they pack in such a way that as soon as your flooring is off the delivery van, the packaging is compromised. However, after calling AGAIN I was told that there might be some trouble with the pack I opened, but any packages that are unopened and resaleable should be accepted. In good faith, I repacked the flooring pack I had opened as well as I possibly could, with my principal concern on making sure the product inside wasn't damaged in transit, naively thinking that the carboard I had been instructed to write the returns number and other info on would not be reused for immediately resale anyway. I paid the £20 delivery fee and sent the two packs back to the warehouse. Both packs were refused and redelivered. I wish I could add a photo of the packages I sent back. The product is completely unused, ond pack unopened and the other repacked as best as possible considering the single use/single trip cardboard (I was going to say container but that would be unjust to containers) provided. In summary, DO NOT order a product with any expectation of being able to send back for a -15% restocking refund. If by a miracle the packaging stays intact from van to door, and you have no desire to see what you have received, they only accept returns for your FULL ORDER and all packs must be UNOPENED/completely unblemished. This is irregardless of the condition of the actual product. If you order several things in a delivery and want to part return or have ordered an excess, RETURNS ARE NOT ACCEPTED. The packaging is designed to be compromised as soon as you handle it so basically there is no hope for return as soon as you are in receipt of your flooring. My experience relates to QuickStep, I can't speak on the way their other products are packed. If you read other people's experiences, they are very similar when it comes to returns with this company. Their returns policy is very wooly and subject to interpretation, so get any queries over returns in writing before proceeding.
26-11-2022
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Lepadatu Petrica
26-11-2022
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Chris Ferguson
Great place mo very helpful
26-10-2022
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Sam Williams
Ordered some flooring, had an email stating they needed to confirm my order, was then told they did not have it in stock (dispite website stating it was) Disgusting service. Not even an applogy, just some excuse about their system. Will not shop here again.
26-08-2022
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Jamie Cross
26-07-2022
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Murad Niney
Cheapest place for luxury vinyl flooring
26-05-2022
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Paul Borthwick
The staff were very helpful and spent time with us to discuss flooring options this morning. A five-star experience.
26-05-2022