Flooring Superstore
Flooring Superstore is a leading supplier of a wide range of flooring materials and building supplies in Reading, England. Their extensive selection includes carpets, linoleum, wood and laminate flooring, rugs, tiles, and more. They also offer carpet installation services and modular home dealerships. With a focus on quality and affordability, Flooring Superstore is a go-to destination for both DIY enthusiasts and professional contractors. Their knowledgeable staff and commitment to customer satisfaction make them a trusted choice for all flooring and building needs.
Introduction to Flooring Superstore
Flooring Superstore is a UK-based company that specializes in providing customers with high-quality flooring solutions. The company was founded in 2012 and has since grown to become one of the top flooring retailers in the UK. What sets Flooring Superstore apart from other companies in the same industry is their commitment to providing their customers with a wide range of flooring options at affordable prices.Services & products
Flooring Superstore offers a variety of services and products for their customers. They offer carpet installation services, as well as a wide range of carpets, linoleum, wood and laminate flooring, rugs, and tiles. They also provide their customers with building materials and modular home dealers.Location
Flooring Superstore is located in Worton Grange, Imperial Way, Reading RG2 0GG, United Kingdom. The area is a hub for furniture and interior design businesses, lumber stores, and building materials markets. Customers can expect to experience a friendly and professional atmosphere when visiting the store. The nearest public transportation options are the Reading Buses Greenwave, Reading Buses Sky Blue 16, and Reading Buses Leopard 3, all located within 1 mile of the store.Benefits
Customers should choose Flooring Superstore because of their wide range of flooring options, affordable prices, and commitment to providing excellent customer service. The company also offers a price match guarantee, ensuring that customers get the best deal possible.Good to know
Customers should be aware that Flooring Superstore offers a free sample service, allowing customers to see and feel the flooring options before making a purchase. Additionally, the company offers a 0% finance option for customers who need to spread the cost of their purchase.Reviews
Customers have given Flooring Superstore positive reviews, praising the company for their friendly and helpful staff, wide range of flooring options, and affordable prices. Many customers have also mentioned the free sample service as a great benefit.Amenities
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delivery service -
online shopping
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in-store pickup
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financing options
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free consultation
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free estimate
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installation service
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delivery
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carpet
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hardwood
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vinyl
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tile
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area rugs
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trim
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molding
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underlayment
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grout
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adhesives
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parking
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gift cards
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loyalty program
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variety of colors
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variety of patterns
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variety of textures
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customizable options
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free samples
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showroom
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warranty
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expert advice
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aftercare service
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credit card payment
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bulk discount
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design consultation
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tool rental
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paint mixing
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custom cutting
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window treatment
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flooring sample
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outdoor display
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professional installation
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quality carpet
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installation warranty
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custom design
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clean-up service
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furniture moving
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sample book
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customization options
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after-sales service
FAQ
What kind of carpets do you specialize in fitting?
We specialize in fitting a wide range of carpets including Berber, Saxony, Twist, and Loop pile carpets.Do you offer installation services or do I have to hire my own contractor?
Yes, we offer installation services for all of our flooring products including carpets, wood and laminate flooring, and tiles.What is the process for delivery and installation of the modular home?
Our process for delivery and installation of modular homes involves an initial consultation to discuss your specific needs and preferences, followed by site preparation and delivery of the home. Our team of experienced professionals will then complete the installation process according to your specifications.What is your return policy for carpets?
We have a 30-day return policy for all of our carpets. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.Are there any promotions or discounts currently available for your tile products?
Yes, we frequently offer promotions and discounts on our tile products. Please check our website or visit one of our stores for more information.Reviews
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Chelsea Stockley
David was very helpful. Great service.
20-05-2023
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Chris Moss
Great in store experience, and fabulous choice. I wouldn’t hesitate to recommend David and his team. Thanks again! Great job!
20-05-2023
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Jeremy Newell
Great service and excellent products! Both myself and my girlfriend are renovating a property at the moment and all of the flooring has been brought from these guys, they have excellent knowledge of the products and extremely flexible with delivery as well. I can recommend them enough!
20-05-2023
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Scott Ward
19-05-2023
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Gemms Bass
I shopped around and found this to beat the completion in terms of price and service! David the manager was great and we'll be back again soon for our next renovation project
19-05-2023
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david banham
Fantastic service and friendly staff
19-05-2023
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Caitlan Parker
19-05-2023
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Josiah Wallace
Good service, not all samples in store but still good variety and fitter did a great job
12-05-2023
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Kathryn Moore
Following three chase emails and no response, I drove to the Reading store to confirm my vinyl order and seek the missing information. It was supposed to arrive yesterday. However, I told after I called them at midday that it is out of stock. Since it was supposed to be delivered yesterday, I had booked a fitter for today and I now need to pay him half a day's work. Next Bronwyn from head office called - following my bad Trust Pilot review - and I am being blackmailed. She told me I will only get a "goodwill" gesture if I continue with my order. My order was supposed to arrive yesterday and I have an order confirmation stating so. Since there is no confirmed in-stock date, I need a full refund of my order plus the charge I have now received. They have it writing that they do not cover these issues.... meaning it happens a lot. Stay well away from this company.
28-04-2023
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Glaza Kamil
Purchased carpet and underlay in person in the shop. I had to chase for order confirmation as nothing received. After carpets arrived and fitted I have had 2 packs of underlay left over so went to the shop to return for refund. Once I got to the shop I've been advised that they can only collect which means I've drove for nothing. I've arrange for collection for 21st March while in the shop. On the day of collection no one turned up and after calling store I found out that this hasn't been booked in the system despite customer service in the shop arranged for it. However, it was re-booked for 24th March unfortunatelly when I got confirmation on 23rd March evening I've noticed that collection next morning is from my home address and not the address that Ive asked to be collected from! Had to stay home and have been late to work just to sort this out! Since collected on 24th March I was waiting 3 weeks after number of chase ups with no communication from shop what so ever. I've been told there is no refund for me as the re-stocking fee and collection charge is higher than items value. So basically they took my belonging saying that they won't pay for it now! They not informed and misled customer in regard to those charges, wasted my time, petrol and patience for nothing. They staff in store have not informed about any charges and there is no mention on those charges on the quote or order confirmation. Made a complain over email and have been told that T&C are on their webpage and that's it. I've made purchase in store and should be made aware by member of staff. They just rip off people and have worst customer service ever experienced!
26-04-2023
