Floor Street
Floor Street is a company based in Birmingham, England. They specialize in providing a range of products and services related to building and construction, including carpet wholesalers, flooring stores, law book stores, and linoleum stores. With a focus on quality and customer satisfaction, Floor Street is a trusted name in the industry. Their shops and shopping experience is unparalleled, making them the go-to choice for all building and construction needs.
Introduction to Floor Street
Floor Street is a carpet and flooring wholesaler located in Birmingham, England. The company was founded in 1995 with the goal of providing high-quality flooring options at affordable prices. What makes Floor Street unique is their dedication to customer service and their extensive selection of products. They strive to make the process of purchasing flooring simple and stress-free for their customers.Services & products
Floor Street offers a wide range of flooring options for both residential and commercial customers. They specialize in carpet, linoleum, and other types of flooring. In addition, they offer installation services for all of their products. Customers can also purchase flooring accessories such as underlay, adhesives, and trims.Location
Floor Street is located on Pershore Road in Stirchley, Birmingham. The area is primarily residential with a mix of shops and businesses. Customers can expect to find a variety of local shops and restaurants in the area. There are several public transportation options nearby including the Stirchley train station, which is a 5-minute walk from the store. Other nearby options include the Pershore Road bus stop (2-minute walk) and the Bournville train station (15-minute walk).Benefits
Customers should choose Floor Street because of their commitment to quality products and exceptional customer service. The staff is knowledgeable and experienced in the flooring industry and can help customers find the perfect flooring solution for their needs. In addition, the prices at Floor Street are competitive and affordable.Good to know
Customers should be aware that Floor Street primarily sells flooring products and does not offer other building and construction services. They also do not offer refunds on installed products unless there is a defect in the product or an issue with the installation.Reviews
Customers have praised Floor Street for their extensive selection of products and knowledgeable staff. Many have also noted the competitive prices and the exceptional customer service. Some customers have had issues with installation, but these have been resolved quickly by the Floor Street team. Overall, customers have had a positive experience with Floor Street and highly recommend them for all flooring needs.Amenities
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delivery
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installation
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showroom
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warranty
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financing
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customization
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delivery time
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quality
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variety
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free estimate
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carpet
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hardwood
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laminate
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vinyl
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tile
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area rugs
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trim
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molding
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underlayment
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grout
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adhesives
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credit card payments
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gift cards
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returns policy
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in-store pickup
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delivery service
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installment plan
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expert advice
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variety of colors
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variety of patterns
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variety of textures
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customizable options
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financing options
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free samples
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return policy
FAQ
What types of law books do you carry in your store?
We do not carry any law books in our store. Our business specializes in flooring materials such as carpet, linoleum, and other types of flooring options.Do you offer professional installation services?
Yes, we offer professional installation services for all of our flooring products. Our installation team has extensive experience and will ensure that your floors are installed correctly and efficiently.Can you provide samples of flooring materials?
Yes, we can provide samples of our flooring materials upon request. We understand that it can be difficult to choose the perfect flooring option without seeing it in person, which is why we are happy to provide samples to help with your decision making.Can you provide samples before purchase?
Yes, we can provide samples before purchase. We want our customers to be fully satisfied with their flooring choice, so we encourage them to take a sample home to see how it will look in their space before making a final decision.What is your return policy for linoleum products?
Our return policy for linoleum products is that any returns must be made within 30 days of purchase, and the product must be in its original condition. We also require proof of purchase for all returns.Reviews
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Sumera Mahmood
Hi Alex hope your well, just wanted to say thank you for ur quick impeccable service from the moment we walked into your stoor to the moment the fitters left! They did such a fab job And cleaned inside and out like they never came. I was a first time customer after my brother recommended u and i will definitely be returning!
05-05-2023
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Naz M
Excellent service start to finish, lovely shop and talked through designs with Alex who was great and the flooring was delivered and fitted promptly, cleanly and professionally!
26-04-2023
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Lukas Roki
Excellent service. These guys will look after you and give you the advice to make sure you get what you want! They will also recommend very good fitters. Very competitive prices and smooth service throughout. Any questions regarding order or fittings there is always someone just a phone call away. Will definitely be returning and can highly recommend 👍🏻
26-04-2023
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Pearl Spiers
What an amazing place with top service. Highly recommended.
26-04-2023
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Wai Ching Julie Lau
Alex and staff very helpful and good services
26-02-2023
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Rav Kullar
We were recommended Floor Street by my son and went to the shop. We wanted herringbone flooring. From the moment we went into the shop, the service was excellent. They weren't pushy and gave us alot of information regarding different colours and sorts of flooring and we put an order in for some beautiful oak laminate in a herringbone style. The flooring was kept for us until it was ready to be installed and Alex gave us a contact to fit it. The installation was absolutely excellent attention to detail by a fitter by the name of Balford. We'd recommend Floor Street to anyone. They also do carpet so will be visiting them again to check out their carpet range. Rav
26-02-2023
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Alice Thomason
Better late than never to the trend, I'm so glad I bought my new stair runner the quality is outstanding it has made a great addition to the house I would recommend Floor street.
26-01-2023
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Liz Stone
Experience was going well till I needed to return additional skirting boards which had been ordered and paid for from their own measurements. Originally they wanted to charge £30 collection fee and then when collected I was told to send through my bank details for the refund to which I was then informed I needed ti come to store. Wasting more of my time. The store is half hour drive for me so a your of my time used to receive my refund for their own issue. Flooring is not as good a quality as I has thought and very easily chips. Man in the store was so rude when I said how disappointed I was that I had to come to store to receive my refund. And he literally replied OK. Rude and not the best quality. Bang on about world class service …. I do not believe answering a customer with OK is world class customer service, it’s rude. Nor expecting a customer to waste more of her time to receive a refund when you originally measured and made a mistake. Will not recommend nor use again. Finally skirting is over priced and poor quality. It is sold as primed but it’s actually wrapped in a vinyl :/
26-01-2023
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Donald Statham
Great service! Alex and Tony were superb! Moved into a new build and ordered all flooring through floor street. Ordered in advance (8 months) and once we knew completion date we were able to schedule in fitting. As the kitchen/bathrooms were already fitted, thought it would be an issue but no, the attention to detail is next level (even did the utility cupboard!). We chose not to get the skirting boards removed but trims added instead (again different colour trims available). Have received so many compliments on the flooring. So many options in store and were able to find something within our budget, that was great quality and luxury feel. Alex is always great at responding to DMs and queries before and after the purchase. Thank you!
26-12-2022
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Kerrie Rodriguez
Josh Shiels from Carpet Court Burleigh Heads was very efficient and friendly. He promptly came out to measure and quote and the whole process was very smooth. Carpet looks great. Very happy customers
26-11-2022