Flock
Flock is an auto insurance agency based in London, England. They specialize in providing insurance coverage for vehicles and offer a range of policies to suit different needs. With their expertise in the field, Flock is committed to providing their clients with reliable and affordable insurance options.
Introduction to Flock
Flock is an innovative insurance company based in London, UK. The company was founded with the aim of revolutionizing the insurance industry by using real-time data to offer usage-based insurance policies. Flock is unique because it offers flexible and affordable insurance options based on the individual needs of its customers.Services & Products
Flock provides auto insurance policies that are tailored to the needs of individual drivers. The company uses real-time data to determine the risk profile of each driver and offers usage-based policies that are more affordable and flexible than traditional policies. Flock's policies are designed to be fair and transparent, and the company provides excellent customer service to ensure that its customers are always satisfied.Location
Flock is located in the heart of London's financial district, in the bustling area of Devonshire Square. The area is home to many businesses, including banks, law firms, and other financial institutions. Customers can expect to find a range of amenities in the area, including restaurants, cafes, and shops. The nearest public transportation options are Liverpool Street Station (0.2 miles), Aldgate Station (0.3 miles), and Shoreditch High Street Station (0.5 miles).Benefits
Flock's usage-based insurance policies offer many benefits to customers. The policies are more affordable than traditional policies, and customers only pay for the coverage they need. Flock's policies are also more flexible, allowing customers to adjust their coverage as their needs change. The company's use of real-time data ensures that customers are always getting the best possible coverage at the lowest possible price.Good to Know
Customers should be aware that Flock's policies are based on real-time data, which means that their premiums may fluctuate based on their driving habits. However, this also means that customers have the opportunity to save money by driving safely and responsibly.Reviews
Customers have been overwhelmingly positive in their reviews of Flock. They appreciate the company's innovative approach to insurance and the high level of customer service provided by Flock's team. Customers also appreciate the affordability and flexibility of Flock's policies, which allow them to get the coverage they need at a price they can afford.FAQ
What types of coverage options does your auto insurance agency offer?
At Flock, we offer a variety of coverage options for auto insurance, including liability, collision, comprehensive, and personal injury protection. We work with our customers to determine the best coverage options for their individual needs and budget.Can you provide me with a quote for my specific vehicle and driving record?
Yes, we are happy to provide a quote for your specific vehicle and driving record. Our team will gather the necessary information and provide you with a personalized quote that fits your needs and budget.Are there any discounts available for safe driving or multiple vehicles?
Yes, we offer discounts for safe driving, as well as for customers with multiple vehicles. Our team can provide you with more information on the specific discounts available and how you can qualify for them.What is your claims process and how quickly can I expect a resolution?
Our claims process is designed to be quick and easy for our customers. Once you file a claim, our team will work with you to gather any necessary information and process your claim as quickly as possible. The length of time it takes to resolve a claim can vary depending on the specifics of the situation, but we strive to provide a resolution as quickly as possible.How responsive is your customer service department and what are your hours of operation?
Our customer service department is highly responsive and committed to providing excellent service to our customers. We are available to assist you during our regular business hours, which are Monday through Friday from 9am to 5pm UK time. You can contact us via phone, email, or through our website.Reviews
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Richard Ellis
Critical: Professionalism
26-05-2022
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Mark L (Aztech Drones)
Positive: Professionalism, Quality, Responsiveness, Value
26-05-2022
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Rob Kenny Home Surveys
I'm a surveyor and wanted to start conducting drone roof surveys. I called Flock as I wasn't sure exactly what cover I needed, they were busy but I got a call back within minutes from Emily who was very efficient and helpful. She suggested a level of cover that was exactly right and I will be recommending Flock to any colleagues who ask, mostly due to my experience dealing with her. Thanks Emily.
26-05-2021
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Kamara Photo-Video-Drone (kamaraphoto)
Positive: Professionalism, Responsiveness
26-05-2021
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Scott Wallis
Positive: Professionalism, Responsiveness, Value
26-05-2021
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Gail Jenkinson
Positive: Responsiveness
26-05-2021
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Jamie Wilson
Since acquiring my PfCO in 2018 I have been using Flock Drone Insurance as my only avenue for insurance cover. I find their app very easy and quick to use, within a minute or two you have your cover there on the app / email inbox. Amazing! Today I have had to renew my Operations Manual and have had amazing customer service through their online chat, very responsive (Reiss-Rene Niles in particular) and cover all bases first time. I had my new cover letter emailed to me as I was having iPhone issues. Many thanks for your continued support Flock, and look forward to using you again and again!
26-05-2021
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PeteW
Positive: Professionalism
26-05-2021
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John Debono
Positive: Professionalism, Quality, Responsiveness, Value
26-05-2021
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SANJAY GOHIL
I LOVE Flock's drone insurance service!! I use their PAYG insurance as I only have a handful of drone shoots so it's perfect rather than paying £100s upfront. They even provide an insurance cover note incase anyone requires which is great! Setting up the insurance through the app is breeze, just a few clients and I'm all set. highly recommend them!
26-05-2021
