Fleur-De-Leys
FleurDeLeys is a gift basket store and wedding souvenir shop located in Billericay, England. They offer a variety of products for shoppers looking for unique gifts or special items for their wedding day. FleurDeLeys is a must-visit for anyone looking for a great shopping experience in Billericay.
Introduction to FleurDeLeys
FleurDeLeys is a gift basket and wedding souvenir shop located in Billericay, England. Founded in 2015, the company was created to provide customers with unique and personalized gifts for all occasions. What makes FleurDeLeys stand out from other gift shops is their attention to detail and customer service.Services & products
FleurDeLeys offers a wide range of gift baskets for all occasions, including baby showers, birthdays, and weddings. Customers can also find a variety of wedding souvenirs, such as personalized champagne flutes and cake toppers. In addition, FleurDeLeys provides custom gift basket services, allowing customers to create a personalized gift for their loved ones.Location
FleurDeLeys is located on Chapel St in the heart of Billericay. The area is home to a variety of businesses, including cafes, restaurants, and boutique shops. Customers can expect a bustling and vibrant atmosphere when visiting the shop. The closest public transportation options are the Billericay train station (0.4 miles), the Crown bus stop (0.1 miles), and the High Street bus stop (0.2 miles).Benefits
Customers should choose FleurDeLeys because of their commitment to providing high-quality and personalized gifts. The staff is knowledgeable and friendly, and they work with customers to create the perfect gift for any occasion. FleurDeLeys also offers competitive pricing and a wide range of products to choose from.Good to know
Customers should be aware that FleurDeLeys is closed on Sundays and Mondays. However, they are open Tuesday-Saturday from 10 am to 5 pm.Reviews
Customers rave about FleurDeLeys' personalized gift baskets and attentive customer service. They appreciate the quality of the products and the attention to detail in every gift basket. Many customers return to FleurDeLeys for all of their gift-giving needs.Amenities
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gift wrapping -
delivery
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online ordering
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discounts
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returns
FAQ
What is your return policy for gift baskets?
Our return policy for gift baskets is to accept returns within 30 days of purchase if the product is in its original condition and packaging. We will issue a refund or exchange for the returned item.Are there any discounts or promotions currently available for your gift baskets?
We frequently offer discounts and promotions for our gift baskets. You can check our website or social media pages for current deals and offers.What is the minimum quantity for orders?
Our minimum quantity for orders is one gift basket. However, we offer bulk discounts for larger orders.What is the estimated turnaround time for orders?
Our estimated turnaround time for orders is typically 3-5 business days. However, this may vary depending on the size of the order and the availability of the products.Do you offer shipping or delivery options?
Yes, we offer shipping and delivery options for our gift baskets. Shipping rates and options will vary depending on the destination and the size of the order. Please contact us for more information.Reviews
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Oliver Hurley
Terrible customer service - refusing to fulfil orders for clients. Avoid!
28-05-2022
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James Baseley
Very disappointed. Went into the Billericay shop yesterday and ordered two bouquets for today. Two very good friends celebrating their 50th’s tonight and no delivery and not even a phone call to apologise. So gonna have to find another present for them at the last minute. Disgusting service!
28-05-2022
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Roy Anderson
great service every time. usually send flowers to my mum, who is always delighted by their choices and the amount in the bouquets.
28-05-2021
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Julie and Michael Rooke
What a wonderful service from Bob and his wife. I ordered flowers for my friends birthday not knowing they were away for the week. They called me after trying to deliver them and when I found out about them being away, they have said they will make a fresh arrangement to take when they are back. I will recommend them to everyone and will always use them in the future. So good to find a business with this level of customer service.
28-05-2021
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Gina Vuqitrna
Quality flowers and service was top notch. Very knowledgeable.
28-05-2020
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Nick
Suitably floral
28-05-2020
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Matthew Walker
Provided just what I wanted for my Mother’s Day gift. Couldn’t be more helpful! Would definitely recommend.
28-05-2019
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Caroline Warner
This florist really doesn’t care that they provide substandard flowers... ones which wilt and die within a week of delivery... and has appalling Customer Service. I have a family member who ALWAYS orders flowers from this business when they come and stay with us from overseas (as a “Thank you”) ...the flowers always wilt or die within a week. The last time this happened (last summer) I called the florist and the lady told me that “it must be where you’ve placed the flowers”... she just didn’t care. The most recent time this happened (week before last), the flowers wilted & died within 4 days. The same woman I spoke to was rude, telling me “I’ve been a florist for ?? number of years....” and “you must know not to place orchids next to a window”.... and “what do you want me to do about it?”......I told her that I followed the care instructions (which were generic about the water and flower food but not specific to the flowers that had been delivered).....and that I have also successfully looked after orchids at home.... so I suggested she replace the orchid....she didn’t want to.... she told me she was “busy with Valentines orders.....and would replace the orchid when she has time...”. Roll on 10 days (and without any communication from Fleur de Leys), I come home tonight (Saturday) at 7pm to a small/sorry bunch of lillies and carnations in creased (used?) flower paper propped up against my front door with a pizza delivery note stating “as promised to replace orchid”.... no apology for what had occurred..., and this was NOT AS PROMISED! She has obviously finished her Valentines orders and given what leftover flowers she had to me as a “replacement” for the similarly poor quality flowers she delivered the previous week.... We love to suppprt our local businesses, but I will no longer support this one. Needless to say, she will be losing customers. Do not waste your money on this business. Go and buy supermarket flowers instead (which the woman compares herself to anyway when talking about her flowers dying).... they will last much longer and look much better!
28-05-2019
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Kim Wither
I have used this florist for too many years to mention! I recently took my 88 year old Nan there to get flowers as we were on the way to her brothers funeral. The husband and wife team couldn't be more helpful. My Nan told them what she wanted to pay and the flowers she'd like and the end result was perfect. My Nan was so impressed she even wrote them a poem love her! I definitely recommend this florist as I'm never disappointed by their professional service and kindness 🌹😊
28-05-2018
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Brian Ager
I've used this florist for 20 years. I live in the States and have never had an issue placing an order or timing of delivery.
28-05-2018
