Flannels
Flannels is a fashion retailer based in Southampton, England. They offer a wide range of clothing and accessories for men, women, and children, including baby and children's clothing, formal wear, jeans, knitwear, leather coats, underwear, and felt boots. They also have a selection of fashion accessories, including bags, belts, costume jewelry, and watches. Flannels is known for their high-quality products and their selection of designer brands. In addition to their clothing stores, they also have outlet stores and department stores. They are committed to providing their customers with the best shopping experience possible.
Introduction to Flannels
Flannels is a British fashion retailer that was founded in 1976. The company aims to offer customers the latest fashion trends and luxury brands. What makes Flannels unique is their dedication to providing high-end fashion to customers across the UK.Services & products
Flannels offers a wide range of products, including clothing, shoes, bags, and accessories for men and women. They also have a selection of baby and children's clothing. Customers can find brands such as Gucci, Givenchy, Balenciaga, and more.Location
The Flannels store in Southampton is located in the West Quay Shopping Centre, which is a popular shopping destination in the city. The area is full of shops, restaurants, and cafes, and visitors can expect to have a great shopping experience. The closest public transportation options are Southampton Central train station (0.6 miles away), West Quay bus station (0.2 miles away), and Southampton City Centre ferry terminal (1.1 miles away).Benefits
Customers should choose Flannels for their high-end fashion options and luxury brands. They offer a wide range of products for both men and women, as well as baby and children's clothing. With their dedication to providing the latest fashion trends, customers can trust Flannels to keep them up to date with the latest styles.Good to know
Customers should be aware that Flannels is a high-end fashion retailer, so prices may be higher than other stores in the same industry. However, with their dedication to luxury brands and high-end fashion, customers can expect to find unique and exclusive products at Flannels.Reviews
Customers have praised Flannels for their wide range of luxury brands and high-quality products. They have also noted the helpful and friendly staff, who are knowledgeable about the products and fashion trends. Overall, customers have had a positive shopping experience at Flannels.Amenities
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changing room -
online shopping
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sales associate
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store credit
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tailoring service
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variety of brands
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wi-fi
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parking
FAQ
Can you provide recommendations for handbags that match my personal style?
Yes, we have a variety of handbag styles to choose from and our staff is happy to assist you in finding one that matches your personal style.Do you offer any discounts or loyalty programs for frequent shoppers?
Yes, we offer a loyalty program for frequent shoppers that includes exclusive discounts and promotions.Are all sales final at your outlet store, or is there a return policy in place?
We have a return policy in place for outlet store purchases. Please refer to our website or contact our customer service for more information.Do you offer customization options for knitwear designs?
Yes, we offer customization options for knitwear designs. Please contact our customer service for more information.Can you provide samples before placing a bulk order?
Yes, we can provide samples before placing a bulk order. Please contact our customer service for more information on how to request samples.Reviews
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Marta Teixeira
One of the best shops of west quay
19-05-2023
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Leanne Doel
Saturday in flannels was a ride to say the least š¤£ me and the boi went in there to look at fragrances and within 5 minutes I think they were convinced I was a shop lifter based on how I was dressed (leggings and hoodie) Was asked repeatedly if we needed help (thatās normal and didnāt think much of it) then when I found a perfume I fell in love with we kept getting told where the tills were even though we werenāt even close to being finished looking around. Then out of nowhere ANOTHER sales assistant came up to us and asked if we wanted the perfume out behind the tills but judging by her tone, language and how she basically prised it from my hands, I didnāt get a choice in this š¤£ After we were done having a look around we went to pay and tbh I was more bothered by the Poundland level customer service at the tills, your girls need to learn to smile and not be stuck up their own arses and to not look down on those who ādonāt look the partā Tldr: love my perfume, donāt like being judged by what Iām wearing. 3* coz I found it amusing and tbh their perfume section is to die for ā„ļø
12-05-2023
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ŠŠ°Š»ŠµŃŃŃ ŠŃŠ»Š°
Good evening, today, unfortunately, we dealt with this store, to which we will never return. We bought Tiffany perfumes, we chose Tiffany&love perfumes, they gave us Tiffany&Co, we didnāt notice immediately, but when we were already on our way home, and we live more than an hour away from this store. When returning to the store, incompetent employees offered us a return only with bonuses on the check or exchange for other perfumes with an additional payment. That is, we had to pay more money for the consultantās mistake. I understand that everyone makes mistakes, but buyers should not have to pay for these mistakes. If this happened, the manager should have solved this issue, because only my volume and the amount I paid were suitable for me .. That is, I wanted either a refund to the card or replacement for the same volume, but the smell that I chose, not the one that was given to me... itās not my fault that the seller made a mistake. My friend also has the same situation... Š conflicted mood, wasted time is guaranteed in this store
12-05-2023
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Neil Hughes
Sports Direct with lipstick on....part of the same group and it shows. Terrible store policies, customer service and attitude of staff. Not for the first time I tried to buy a pair of shoes, which were priced at Ā£399, just to be told they were Ā£495 at the till. They did this the last time I went there and I note other reviews say the same thing and it's clearly deliberate. They then tell you they are not legally obliged to sell them whilst peeling the sticker off in front of you.....they then offer 10% as 'goodwill' but that's the max their policy will allow meaning you always pay more than the marked price, scandalous. A male member of staff got aggressive with me when I complained and accused me of having an 'attitude' just to add insult to injury. Tried to complain to Customer Services but a waste of time....avoid, avoid, avoid. Spend your money direct with the brands or a reputable retailer who actually care about their customers.
05-05-2023
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Piero Perera
I bought 2 pairs of Balenciagas to my excitement as both pairs showed to be at Ā£489. Excited I bought 2 pairs for myself and someone else as a present to find out at checkout that the bill totalled Ā£1169. They had the wrong prices on the shoes! As I obviously ended up buying the shoes as I wanted the pairs and had made the decision to do so but Iāve never seen a retail shop have this problem ever. I genuinely believe they are doing on purpose to push the sales more. Donāt trust the price tags!
05-05-2023
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Paul Uk
Great quality brands and fair prices compared to greedy local shops charging the earth for the same item .
28-04-2023
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David
My daughter went in today to buy her favourite tops CP and because she was 14 the security guard escorted her and her friends from the store! Absolutely disgusting this is age discrimination is our money not good enough? She has her own bank card and quite often will spend Ā£400 on items of clothing she has her own weekend job and saves up every couple of months to go and treat herself. Shame on you flannels it's the junkies you want to be worried about doing the shop lifting as I witnessed myself a few weeks ago.
26-04-2023
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B.A. Automotive
Very helpful staff and great prices!
26-04-2023
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Sabina Patracheev
many interesting articles but the workers need an instruction to work more qualitatively
26-03-2023
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Mike P
26-02-2023
