Fix Auto Bradford South

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Reviews

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  Maria Jabbi Jabbi

  Service: Body & Trim

  23-05-2023
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  Arron M

  Had my car repaired by this Garage via an insurance claim. Some initial issues but owner went out of his way to put right.

  14-05-2023
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  DAVE PAUL

  Absolutely abysmal DO NOT USE THESE CROOKS!!! My friend had a car in for damage assessment and they have had the car for 2 weeks and then have the audacity to tell him he has to pay to have it returned or collect from keighley even though the car was supposed to go to the leeds branch initially. The insurance company informed him the car would be dropped back off to his home and this garage "fix auto tf smiths" would return on the 17th april 23 and without any form of communication from them and it took for me to chase them around 2pm for them to say "we cant deliver it today" even though its been booked in and paid for. Avoid this company at all costs. Wasted my whole day waiting only for this to happen. Ill be taking this further

  28-04-2023
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  David Buzz

  We had a breakdown yesterday, and my car was not a roadside fix, the RAC use this company as a trusted partner for there recovery. There Driver Julian was with us promptly, and was an absolute gentleman, and professional. Through our hour and 30 minutes recovery, he drove professionally, gave u boiled sweets, and kept us laughing, in his immaculately clean recovery truck. If the rest of this companies staff are as good, and professional as our recovery driver Julian, I wouldn't hesitate in Recommending them. Credit to the company and RAC for using them as partner. And thanks again Julian 😊

  28-04-2023
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  Demi Castledine

  Really happy with repairs and communication was great. I would bring my car back for repairs, highly recommend

  28-03-2023
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  Vikki Rowland

  28-02-2023
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  Mark Duce

  Repair to front end of our dacia duster done really good and paint match spot on however the bonnet edge and the wing edges have over lacquer and tape marks also I had to fully clean the car as it was dirty even bird dropping on top even the new head lights fitted were not even adjusted correctly as i had to adjust them and the office staff not helpful in any way but the body shop man who brought the car back was nice and pleasant to me they get the job done and straight out just a bit more manners and Care to make the cars clean would have made me go more on the stars . Service: Body & Trim

  28-02-2023
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  Shannon Louise

  Great with keeping me updated and excellent repair. Also to note the 2 guys who picked my car up and brought it back we’re really professional and friendly! Thank you 😊

  28-01-2023
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  Curtis Howarth

  Absolutely shocking service. Arrogant 'woman' on the phone called Cheryl who refused to give me her last name. She informed that I was not approved to discuss my car with them and if she did it would be a breach of GDPR. I then told her that I had spoken to them several times, namely 16/12/22 at 13.05 for 3 minutes, 19/12/22 at 10.02 for 6 minutes and 21/12/22 at 15.07 for four minutes. They have had my car for around two weeks, will not give me any updates or give me the courtesy car that me and my family need over this period. Dispite being told sevral times prevously that I was named on the policy, today I'm not. She then put the phone down and told me her name was 'ZARA Homewear' be a bit more original luv...zzzzzz. So by there own admission they are in breach of GDPR regulation and they will hear from my solicitor shortly. I just want my car back from these bandits. Service: Engine repair

  28-12-2022
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  Maverick

  Communication was mainly done by myself chasing up for updates, then they just sent an Automated text with an update on the work they needed to carry out, expected the car to be finished (these messages came out of the blue, and felt a little personable). It felt like I was doing all the work in asking for any updates. The staff once you deal with them in the office/reception are nice, but could be more helpful. All chats with them seem scripted etc. There is one Chap called James, when speaking to him he telephoned me and went through all the work, and how it would be done etc. He spent a lot of time speaking to me and was an excellent person, and also the service.... I had an issue after picking up my car, I thought someone had scratched the inside of my petrol cap or had not painted correctly, Jane again spoke to me after I sent through my photos. I agreed to meet James on a time we both were free to check over my vehicle there was no damage, just some compound that had not been cleaned off, it did take a while to get off James did this for me. A Big Thank you from myself to James who I found out was the site manager. 5 stars (the service from James is why I have rated 5 stars, and not 4 stars).

  28-12-2022