Five Star Nails

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Reviews

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  Karen FLEWIN

  After a 45 minute wait for my booked appointment and absolutely no apology or explanation I walked out, so so disappointed, and after using them for years I have to say it’s slowly got worse! Last couple of sets of nails have not been to the normal standard! But price has gone up, not sure what’s going on at the moment hopefully they will get on top of things because it was a great place but right now it’s not somewhere I would recommend and I have recommended a lot of people! Services: Pedicure, Acrylic nails

  28-03-2023
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  Sally Howard

  Amazing. Friendly lady, very skilled. Love my nails, thank you 😊

  28-12-2022
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  Emma Wiltshire

  Service: Sculpted nails

  28-12-2022
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  Shirley Millington

  28-11-2022
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  Jo-Ann Reed

  Lovely friendly staff

  28-09-2022
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  TERESA N

  I visited this Nail Salon as it was open on a Sunday which was very Useful When I arrived there was noone on the reception all the employees were with customers One employee shouted across the shop asking what I wanted so I said I would like Gel Acrylics I was td too wash my hands and I did so and sat down at this point not one employee approached me they all just looked at me I wasn't sure if too touch the cour charts too pic my colours or not so I didn't I sat in the waiting area for about 15 mins then a young man called me forw!Rd too an empty table and asked me what I wanted so I showed him a picture he barely loved at it before saying I can only do similar too which I reied thats fine I asked price first he said one price then quickly changed it too a more expensive price I just said ok as it was very busy he started on my nails but didn't speak too me at all he was more interested in talking too his colleagues everything was going well I felt a little uncomfortable as I was just sat there I wasn't asked if I would like a drink like alot of other people were even though there was a sign up saying one complimentary Drink available afew regulars came in and he chatted too them all the while ignoring me then as he was filing my finger he was being rather rough and cut me said oops and carried on 2 secs later he did exactly the same thing again and carried on filing into 2 open cuts that were very painful he then finished my nails and I paid I think the way I was treated was not on I wasny6made too feel welcome !t all and I don't think I should have had too pay as much as I did for the service as I didn't get spoken too at all and I was injured without the nail Technicians concern he even smudged one of the nails and got quite nasty blaming me I will prob go back too give them a chance but I will be watching like a hawk too see what it is like I last went too thos salon many years ago before it expanded

  28-08-2022
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  Bonnie Treacher

  My friend went to have her nails done today and asked for white tips /french nails and they made them pink went back to complain and was told it would be 10 pounds to fix them with white gel polish which I think it's discusting charging someone 10 pounds more not having what she wanted in the first place I was a regaulry customer myself but I'm not going back now saying they had no clear powder is lies I've had my nails done with clear powder before they don't only have coulord powder like we was told I'm a nail tech myself and been a customer here for years disappointed to say the least Service: Manicure

  28-07-2022
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  Ruth Parker

  Fantastic service

  28-06-2022
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  Helen S

  First infills were great, second time awful. They seem to want to get as many people through the door as possible, rushing through procedures, not taking care to make sure they do a good job, just get one done and onto the next.. 3 times the person doing mine hurt me with the tools, no acknowledgement of me pulling away in pain. Rushed so much they didn't check to see the results. Nails are flat yet my infills look like each nail has a hump. ! Will have to get redone !!!Won't be going there again. I'll be back at Leanne's in Portchester or La Diva in Fareham, a far more relaxed time there, they take care of you, do a great job and are friendly and don't make you feel like you need to get in and out as fast as possible. Service: Dip powder

  28-06-2022
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  lisa sales

  Nice place, been coming here for years. The staff are really friendly. Ryan is best for nails.

  28-05-2022