Fitness Superstore Surrey
Fitness Superstore Surrey is a leading exercise equipment store located in Camberley, England. They offer a wide range of sports and hobbies equipment to help customers achieve their fitness goals. With a focus on quality and customer satisfaction, Fitness Superstore Surrey is dedicated to providing the best products and services to their clients.
Introduction to Fitness Superstore Surrey
Fitness Superstore Surrey is a UK based exercise equipment store that has been serving customers for over 25 years. The company's goal is to provide high-quality exercise equipment to customers who are passionate about fitness. Fitness Superstore Surrey is unique because they offer a wide range of products and services that cater to the needs of fitness enthusiasts, whether they are beginners or professionals.Services & Products
Fitness Superstore Surrey offers a variety of products and services including treadmills, cross trainers, exercise bikes, rowing machines, strength equipment, and much more. They also provide delivery and installation services to ensure that customers get the most out of their equipment.Location
Fitness Superstore Surrey is located in Frimley, Camberley, a beautiful town in the county of Surrey, England. The Frimley High Street area is surrounded by a mix of small businesses, restaurants, and cafes. Customers can expect a friendly atmosphere and a welcoming community. The Frimley train station is a 10-minute walk from the store, and there are multiple bus stops nearby, including the Frimley Bus Station, which is just a 5-minute walk away.Benefits
Customers should choose Fitness Superstore Surrey because they provide high-quality exercise equipment at competitive prices. The company's knowledgeable staff is always ready to help customers find the right products that meet their fitness goals. Fitness Superstore Surrey also offers an extensive range of products, making it a one-stop-shop for all fitness equipment needs.Good to know
Customers should be aware that Fitness Superstore Surrey has a strict returns policy. All products must be returned within 14 days of purchase, and customers must cover the cost of return shipping.Reviews
Customers have praised Fitness Superstore Surrey for their excellent customer service, competitive prices, and high-quality products. Many customers have also commented on the knowledgeable and friendly staff who are always willing to help. Overall, customers are satisfied with their experience at Fitness Superstore Surrey and would recommend it to others.Amenities
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free weights -
treadmills
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ellipticals
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exercise bikes
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resistance bands
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kettlebells
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dumbbells
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weight machines
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yoga mats
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jump ropes
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medicine balls
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foam rollers
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boxing gloves
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heart rate monitors
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exercise benches
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exercise balls
FAQ
What types of exercise equipment do you offer?
At Fitness Superstore Surrey, we offer a wide range of exercise equipment including treadmills, ellipticals, exercise bikes, rowing machines, strength training equipment, and more. We also offer accessories such as yoga mats, resistance bands, and foam rollers to supplement your workout routine.What is your return policy if the equipment does not meet my needs?
We offer a 30-day return policy for all equipment purchases. If the equipment does not meet your needs, you can return it for a full refund or exchange it for a different product. The equipment must be in its original condition and packaging for a return or exchange.Do you offer any warranties or maintenance services for the equipment?
Yes, we offer warranties and maintenance services for our equipment. Most of our equipment comes with a manufacturer's warranty, and we also offer extended warranties for an additional fee. We also offer maintenance services such as equipment assembly, repairs, and regular maintenance to keep your equipment in top condition.Can you provide recommendations for equipment based on my fitness goals and needs?
Absolutely! Our knowledgeable staff can provide recommendations based on your fitness goals, budget, and preferences. We can help you choose the right equipment to achieve your fitness goals and ensure that you have a positive workout experience.Are there financing options available for purchasing equipment?
Yes, we offer financing options for equipment purchases. We have partnered with several financing companies to offer flexible payment plans with low interest rates. We also offer layaway options for those who prefer to pay in installments. Contact us for more information on our financing options.Reviews
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anthony gibson
Fitness superstore Frimley Sarah was very helpful even though store was super busy acknowledged everyone very impressed with service will use again Tony
28-03-2023
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Arun Sharma
Excellent customer service. Really helpful advice and a walk through of equipment and what would suit my needs. It's great having a fitness superstore nearby where you can actually try machines and experience the difference.
28-02-2023
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mark bohun
Purchased an execise bike from the Frimley store on the 9th October including delivery and installation, the item was instock and delivery was arranged ,great customer service at that point and then everything went downhill. First of all there was a mix up with the installation, i only received notification on the morning which was a problem as i was at work, rearranged the date and the installer set it up but notified me there was a problem/faulty part and the bike could not be used, he notified head office who said they'd need to make a warranty claim, after many emails with fitness first and Life fitness a date was arranged for an engineer to fit a replacement faulty part, however they've just infomred me that the part isn't with the engineer and they'd have to rearrange, i've asked the fitness store to collect the faulty equipment and provide a refund on several occassions and everyone has been ignored, time to call the credit card company and get them to cancel payment
28-11-2022
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Giles Walker
Very poor service in the store at Frimley. Waited 20 minutes while the only person working there just chatted with one customer. There were other customers waiting too. I ended up just leaving as their chat seemed never ending and the employee didn't seem to care that there were half a dozen people waiting.
28-09-2022
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Jon Hopkins
Great advice from the staff
28-08-2022
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Muhammad Saifullah Saleem
Poor customer service I let the store never will return or ask anyone to go. No wonder online websites make more when you have this service in retail shops these days.
28-05-2022
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ozayr tayab
Visited the Frimley branch on boxing day to get close up to some treadmills and try before I buy which is a great facility to have considering they all look the same online. Very helpful member of staff, super knowledgeable and provided some sound advice to help in my decision making. Very good selection of equipment and free dedicated customer parking at the rear near waitrose.
28-05-2022
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Galin Lowe
I wasn’t happy with my service and within 5 days of making my order I asked for a refund. I was told I couldn’t have one because I bought the items from the store! I had not even received them yet, it was only 5 days! When I stated that no one told me this, the lady on the phone said “it’s on our website” I didn’t order via the website, I have never been on the website.. I was a walk in to their store.. there is no signs up and no one told me this at the time. This is appalling customer service and quite shocking. I’m not sure it’s legal! I am leaving this review to warn others about this bizarre policy and to check their consumer rights.
28-05-2022
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Stephen Duke
28-05-2022
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Graham Wade
28-05-2022
