Fisher & Paykel Appliances UK
Fisher & Paykel Appliances UK is a company based in Northampton, England. They offer a range of services including Appliance Repair Services, Appraisal Services, Refrigerator Stores, Machinery & Equipment, Financial Services, and Shops & Shopping.
Introduction to Fisher & Paykel Appliances UK
Fisher & Paykel Appliances UK is a company that has been around for over 80 years. The company was founded in New Zealand and has since expanded to countries all around the world. Fisher & Paykel Appliances UK specializes in manufacturing and selling high-quality home appliances, including refrigerators, washing machines, and more. What makes this company unique is their focus on innovative design and technology to create products that are both functional and stylish.Services & Products
Fisher & Paykel Appliances UK offers a variety of home appliances and repair services. Customers can purchase refrigerators, washing machines, dryers, dishwashers, and other home appliances. In addition, the company provides repair services for their products and offers appraisal services for customers looking to sell or buy used appliances.Location
Fisher & Paykel Appliances UK is located in Northampton, England. The area is known for its industrial heritage and is home to many businesses in the machinery and equipment industry. Customers can expect to find a variety of shops and shopping centers in the area, as well as financial services. The nearest public transportation options are the Northampton train station, which is 3 miles away, the Northampton bus station, which is 2.5 miles away, and the Brackmills Industrial Estate bus stop, which is 0.2 miles away.Benefits
Customers should choose Fisher & Paykel Appliances UK because of their commitment to innovative design and technology. Their products are not only functional but also stylish, making them a great addition to any home. In addition, the company offers repair services for their products, ensuring that customers can enjoy their appliances for years to come.Good to Know
Customers should be aware that Fisher & Paykel Appliances UK operates primarily as an online store, so they will not have a physical storefront to visit. However, they do offer repair services and appraisal services at their Northampton location.Reviews
Customers have given Fisher & Paykel Appliances UK positive reviews for their high-quality products, excellent customer service, and reliable repair services. Many customers appreciate the company's focus on innovative design and technology, as well as their commitment to sustainability. Overall, Fisher & Paykel Appliances UK is a great choice for customers looking for high-quality home appliances and repair services.FAQ
What types of appraisals do you offer?
We offer a range of appraisal services for machinery and equipment as well as financial services. Our appraisal services include valuation, market analysis, and liquidation services.What brands of refrigerators do you carry?
We do not carry refrigerators in our store. However, we do offer appliance repair services for a variety of refrigerator brands.What is your pricing structure for repairs?
Our pricing structure for repairs varies depending on the type of appliance and the extent of the damage. We offer competitive pricing and strive to provide our customers with quality repairs at an affordable price.What warranties or guarantees do you offer on repairs?
We offer a 90-day warranty on all repairs we perform. This warranty covers the parts and labor involved in the repair. If any issues arise within the 90-day period, we will address them promptly and at no additional cost to the customer.Reviews
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Robert Croxall
Appalling service. Ringing through to New Zealand who clearly don’t care and never ring back. Promised replacement fridge after two attempts to fix, but still no confirmation of when after 2 weeks
26-12-2022
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RW
Awful, untrustworthy and completely corrupt handling in my experience.
26-11-2022
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Annemarie
Never will I be foolish enough to buy from this company.Fridge arrived damaged-4 months later still awaiting a replacement. Thought buying a 'high end ' product would be reflected in their customer service.There is NO customer service.
26-05-2022
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John Anderson
On 1st October the engineer was unable to fix the freezer door problem and a replacement fridge freezer was ordered. On Jan 28th Ash and Seb arrived with the new one. Before all the work of taking the old one out and bringing the new one in he wanted to check the problem. He found the fault and fixed it! What a clever and professional team they are. You sent the best and we are delighted.
26-05-2021
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Rory Brown
I have been absolutely robbed by Fisher & Paykel. I purchased a "top-of-the-range" (RS90A1 90cm) Integrated French Style Fridge Freezer and I've been unable to install the thing for 6 months!!! No help on the way! Now I've just turned the thing on and it doesn't get cold, an engineer can come 3 days later... Avoid like the plague, get a siemens, samsung or miele and keep your money. This garbage is going to go into the skip soon enough, £3.5k down the drain, and that's before the mammoth costs I'm going to incur to sort out the rest of the integrated design. I'm left feeling physically sick in my stomach.
26-05-2021
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Caroline Wethey
Cannot even give one star but it wouldn’t let me post my comment, unless I did! Customer service non-existent! Have spent more time on hold than not over past two weeks. Have been promised an update email twice, as to the whereabouts of my new dishwasher, ordered in June. No email. Tried to call again today, on hold for an hour, then they cut me off! Frustrating and maddening is an understatement! 😤
26-05-2021
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Graeme Swinburne
I would give zero if available for customer services. Phone rings for 30 mins 22 secs and rings off. Tried for over 8 hours got through twice with no result. Dreadful
26-05-2021
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Samantha Ullah
Do not use these con artists ! Returned something in May and they told me they couldn't deal with it as their system had been compromised.I have since phoned them several times only to be transferred from one department, and country it seems, to eventually have the phone put down on me. Still no refund in August and unable to get through to anyone .
26-05-2021
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Akash Luth
Cant get hold of anyone! I have sent multiple emails and tried to call in but no one picks up. Customer service 1/10. I returned an item under the no quibble policy. They took 1 months to collect the item and now its another month later and no refund processed! Absolute shambles of a company. Do not recommend! I called in again 8am. Spoke to someone in New Zealand called Melissa. She said she would put me through to resolution team and they hung up on me! Might be a phone problem but it needs to be fixed! I tried again straight after and hung up on again. Very disappointed. I have raised a chargeback claim with my bank. Avoid this company based on customer service at all costs! Imagine if you equipment breaks down!
26-05-2021
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Ian Rodwell
Took ages with fiddly little screws to remove a panel just to change a light bulb. Then you go to the website to be told that the part is no longer made. Click for a replacement - nothing comes up. Tried to call - 20 minute wait so I did not bother waiting. Will try a local stockist to see if I can get some sense. Now we have the cooker hood in bits until we get two new light bulbs at about £18.33 per light bulb!!!! Will remember F&P if we ever need another cooker hood, and avoid them.
26-05-2020
