Fish Alive
Fish Alive is a company based in Durham, England that specializes in providing a variety of products and services related to fish. They offer local fish stores, pond fish suppliers, pond supply stores, and tropical fish stores. In addition, they also provide food and beverage options for pets. Their shops and shopping options cater to those interested in fish and pet care.
Introduction to Fish Alive
Fish Alive is a local fish store in Durham, England that has been providing high-quality fish and pet supplies to the community since its establishment. The company prides itself on offering a unique and personalized experience to each customer, ensuring they find the perfect product for their needs.Services & products
Fish Alive offers a wide range of products and services for both fish and pet owners. They specialize in being a pond fish supplier and pond supply store, offering everything from koi fish to pond filters and lighting. The company also has a variety of tropical fish available for purchase. In addition to live animals, Fish Alive also carries food and beverage products, as well as pet supplies such as toys and grooming tools.Location
Fish Alive is located in the Dragonville Retail Park in Durham, England. The area is known for its variety of shops and shopping options, and is easily accessible by public transportation. The closest transportation options to Fish Alive include the Dragonville Retail Park bus stop (0.1 miles), Durham train station (2 miles), and Durham bus station (2.3 miles).Benefits
Fish Alive sets itself apart from other local fish stores by providing exceptional customer service. The knowledgeable staff is always available to answer questions and make recommendations based on each customer's specific needs. Additionally, the store offers a loyalty program for frequent customers, as well as a price match guarantee to ensure customers receive the best value for their purchases.Good to know
Customers should be aware that Fish Alive is closed on Sundays and Mondays. Additionally, the store has limited parking available in the retail park, so customers are encouraged to use public transportation or park in nearby areas.Reviews
Customers have praised Fish Alive for their friendly and knowledgeable staff, as well as their wide selection of products. Many have also commented on the store's clean and well-maintained facilities.Amenities
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fish food -
filters
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heaters
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expert advice
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delivery service
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online shopping
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aquarium
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live fish
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aquatic plants
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aquarium supplies
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water testing
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tank maintenance
FAQ
Can you provide me with information on the source of your fish?
We source our fish from various locations, including local breeders and international suppliers. We prioritize sustainable and ethical practices in our selection process to ensure the health and well-being of our fish.Do you offer installation services for your pond products?
Yes, we offer installation services for our pond products at an additional cost. Our team of experts can help you set up your pond and ensure that it is functioning properly.Can you offer advice on maintaining my pond and using your products?
Absolutely! We have a team of experienced staff who are knowledgeable in pond maintenance and the proper use of our products. We are more than happy to offer advice and answer any questions you may have.What is your return policy if the fish are not in good health upon arrival?
We have a 48-hour guarantee for the health of our fish. If you notice any issues with the health of your fish within 48 hours of purchase, please contact us immediately and we will work to resolve the issue.Are there any special requirements for the pond in terms of size or equipment needed for the fish to thrive?
Different fish species have varying requirements for their environment. Our staff can help you determine the appropriate size and equipment needed for your specific fish species to thrive. We offer a wide range of products to cater to different needs and budgets.Reviews
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Terry Maughan
Brilliant!!!expert staff any questions answered, spot on 👍
27-05-2023
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Claire R
Brilliant, very knowledgeable and willing to help out and give advice.
25-05-2023
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Laura Sarjeant
Liam is great, bursting with fish knowledge and is happy to share it with you! He is approachable, friendly and has the patience of a saint where children are concerned. I've been in a few times now for both buying and rehoming fish. You're allowed to browse and you don't feel rushed to make a choice. What I like the most about this place is they won't just sell you a fish to make money, they genuinely care about them and if the fish you want isn't appropriate for your tank they will tell you. Definitely one of my favourite places to buy fish from.
21-05-2023
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sean mccormack
Always have the best advice
21-05-2023
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philip westgarth
My usual go to store for all tropical fish related stuff Staff very friendly & helpfull
14-05-2023
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Paul Brunton
Fantastic aquatic centre, huge selection and a lot of rare finds in there too. Brilliant, knowledgeable staff. Can’t recommend enough.
14-05-2023
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Caroline Emma Jay Styles
Love this place! Wide range of fish to choose from, and very helpful and knowledgeable staff. Well worth travelling the 80 mile round trip for us.
07-05-2023
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Callum Hall
sell some brilliant fish with a great stock and great prices very high quality and infected free fish would recommend for sure and they have knowledgeable staff who will help out with any questions
28-04-2023
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cheryl mckean
An amazing place to get live fish and all accessories, would strongly recommend
28-04-2023
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Derek Gales
First time going to this shop, it was 30 mile from where I live. It was worth the trip, Staff very helpful and friendly, lots of fish to choose from and plants and other goods. Highly recommend going.
28-03-2023
