Firstline Recovery Ltd
Firstline Recovery Ltd is a company based in Epsom, England that specializes in providing breakdown recoveries and emergency services. With a location in the Blenheim Trade Centre at Longmead Industrial Park, the company is well-positioned to serve the needs of customers in the area. Whether dealing with a vehicle breakdown or other emergency situation, Firstline Recovery Ltd is dedicated to providing prompt and professional assistance.
Introduction to Firstline Recovery Ltd
Firstline Recovery Ltd is a UK-based company that specializes in providing breakdown recovery services for all types of vehicles. Established in 2010, the company has a team of experienced and highly trained professionals who are dedicated to delivering quality services to their clients. What sets Firstline Recovery Ltd apart from other companies in the same industry is their commitment to providing quick and efficient solutions to emergency situations.Services & products
Firstline Recovery Ltd offers a wide range of services to their clients, including vehicle breakdown recovery, accident recovery, and transportation services. They have a fleet of modern vehicles and equipment that are capable of handling any type of situation. Additionally, they offer jump starts, wheel changes, and fuel deliveries to get their clients back on the road as quickly as possible.Location
Located in Epsom, Firstline Recovery Ltd is situated in the heart of the Longmead Industrial Park. The area is home to a variety of businesses, including manufacturing, distribution, and logistics companies. The park is easily accessible by public transportation, with the Epsom train station just a short distance away. Other nearby public transportation options include the Epsom Downs train station and the Epsom bus station.Benefits
Customers should choose Firstline Recovery Ltd because of their commitment to providing top-notch services at competitive prices. They have a team of experienced and highly trained professionals who are dedicated to delivering quality services to their clients. Additionally, they have a fleet of modern vehicles and equipment that are capable of handling any type of situation.Good to know
Customers should be aware that Firstline Recovery Ltd operates 24/7, which means that they are always available to provide emergency services to their clients. Additionally, they offer competitive pricing and accept all major credit cards.Reviews
Customers have praised Firstline Recovery Ltd for their quick response times, efficient services, and friendly staff. Many have commented on the professionalism and expertise of the team, and have noted that they would recommend the company to others in need of breakdown recovery services.Amenities
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24-hour service -
tow truck
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jump start
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fuel delivery
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flat tire change
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lockout service
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winching
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off-road recovery
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battery replacement
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accident recovery
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vehicle extrication
FAQ
What type of breakdown situations do you cover?
We cover all types of breakdown situations, including but not limited to engine failure, flat tires, battery issues, and accidents.What is the average response time for a callout?
Our average response time for a callout is 45 minutes. However, this may vary depending on the location and traffic conditions.Are all repairs carried out on-site or will my vehicle need to be towed away?
We always aim to carry out repairs on-site, but in some cases, your vehicle may need to be towed away for further repairs.What is the cost of your breakdown recovery service?
Our breakdown recovery service costs vary depending on the type of breakdown situation and the location. Please contact us for a quote.Are there any additional charges for callouts outside of regular business hours?
Yes, there may be additional charges for callouts outside of regular business hours. Please contact us for more information on our pricing and fees.Reviews
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Jayne Ledger
Very professional, friendly and efficient. The lady showed empathy to my personal situation as well as the distressing situation of the car breaking down again on a Saturday afternoon on the always busy A23. A 4WD automatic, everything electronic. When it breaks down, it completely shuts down everything and needs a lift. I luckily managed to limp onto the forecourt of a petrol station to avoid traffic chaos. The recovery driver was with me within 40 minutes. Friendly, efficient and personable, he quickly had the car up and on the back of the truck and we were on our way. Having had a very unhelpful and frustrating exchange with Coulsdon Audi, who for some reason were reluctant to accept a broken down Audi into their Audi Main Dealership, the driver came into the dealership with me to make sure they actually helped me when we arrived. I was very impressed with the service from Firstline from start to finish and have no hesitation in recommending them. Thank you!
30-04-2023
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Lee Adams
Service: Car towing
28-04-2023
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Yasmine Hilton
From beginning to end Firstline recovery were amazing. Norman who handles the calls was so kind and helpful as our car was broken down in a tricky space and he listened carefully - and then sent the brilliant Aaron who had a real Can Do attitude and managed to tow the car round a sharp corner. And Norman then rang back to check everything was fine - you just can’t beat their customer service. Fantastic 10/10 Service: Special vehicle towing
28-04-2023
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Abania Vlora
28-04-2023
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Charlotte Lawrence
Ross and Rod went out of their way to help us when our car broke down near the m25 and made towed our car back home, over 50 miles away. They were friendly and made sure we were safe, especially after we mentioned we had felt unsafe in the area we had broken down in
28-04-2023
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Cemalettin Yarar
28-03-2023
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Lucy Howells
Firstline Recovery relayed me home after my vehicle developed a fault and was undriveable. Big shout out to Jamie who was prompt, friendly and very professional.
28-03-2023
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Chris Morris
28-03-2023
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Daniel Jedrzejewski
The best around called and come straight for the job
28-02-2023
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Jill Cratchley
I would definitely recommend Firstline after my recent experience with one of their members of staff named Archie. Having got stranded with my work van's wheels spinning in some mud, I was very lucky to have a recovery truck collecting a vehicle nearby. I asked the driver, Archie, if he knew what to do, just hoping for some tips. He got out of his vehicle, found the tow bar under the footwell in my van and stayed with me until my van was towed out of the mud. I was extremely fortunate & grateful to have such a helpful and polite man such as Archie to help out otherwise it could have been a very long night. Thank you very much Archie!
28-02-2023
