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Telescope Stores

Firstlight Optics

Firstlight Optics is a company based in Exeter, England that specializes in telescope stores, shops, and shopping. They offer a wide range of telescopes and accessories for both amateur and professional astronomers. Their products are of high quality and are designed to meet the needs of their customers. Firstlight Optics is committed to providing excellent customer service and ensuring that their customers are satisfied with their purchases.

Introduction to Firstlight Optics

Firstlight Optics is a UK-based company that specializes in providing high-quality telescopes and accessories for astronomy enthusiasts. Founded in 2006 by a group of passionate astronomers, the company is committed to offering top-notch products and excellent customer service. What sets Firstlight Optics apart from other telescope stores is their focus on providing personalized advice and support to customers, helping them find the perfect equipment for their needs and budget.

Services & Products

Firstlight Optics offers a wide range of telescopes, mounts, eyepieces, filters, and other accessories from top brands like Sky-Watcher, Celestron, and Baader Planetarium. They also provide customization services, allowing customers to build their own telescopes to suit their unique requirements. In addition, the company offers repair and maintenance services for telescopes and accessories.

Location

Firstlight Optics is located in Budlake Units on Budlake Road in the Marsh Barton area of Exeter, England. Marsh Barton is a bustling industrial estate with a mix of businesses, including car dealerships, furniture stores, and wholesale suppliers. Customers can expect a lively atmosphere and easy access to other shops and amenities. The nearest public transportation options are the Sowton Park & Ride, which is 1.3 miles away, and the Digby & Sowton train station, which is 1.5 miles away. The nearest bus stop is the Matford Park & Ride, which is 1.7 miles away.

Benefits

Customers should choose Firstlight Optics for their exceptional customer service, knowledgeable staff, and wide range of high-quality products. The company is committed to helping customers find the perfect telescope for their needs, whether they are just starting out in astronomy or are experienced observers. They offer competitive pricing and a range of customization options to ensure that customers get exactly what they need.

Good to Know

Customers should be aware that Firstlight Optics primarily operates as an online store, with their physical location in Exeter open by appointment only. However, customers can still take advantage of the company's expert advice and support through their website and over the phone.

Reviews

Customers rave about Firstlight Optics' excellent customer service, with many praising the company's knowledgeable and friendly staff. The quality of their products is also highly rated, with customers remarking on the clarity and precision of their telescopes and accessories. Overall, Firstlight Optics is a trusted and reliable source for all things astronomy.

Amenities

  • amenity
    telescope
  • amenity
    binoculars
  • amenity
    monoculars
  • amenity
    spotting scope
  • amenity
    tripod
  • amenity
    mount
  • amenity
    eyepiece
  • amenity
    telescope accessory
  • amenity
    telescope bag
  • amenity
    telescope cover
  • amenity
    telescope filter
  • amenity
    telescope manual
  • amenity
    telescope mirror
  • amenity
    telescope stand
  • amenity
    telescope tube
  • amenity
    telescope viewer
  • amenity
    telescope adapter

FAQ

What types of telescopes do you carry?

We carry a variety of telescopes including refractor, reflector, and compound telescopes. We also have specialized telescopes for astrophotography.

Can you help me choose a telescope based on my experience level and budget?

Yes, we have knowledgeable staff that can assist you in choosing a telescope that fits your experience level and budget. Just provide us with your preferences and we'll help you find the perfect telescope.

Do you offer warranties or guarantees on your telescopes?

Yes, we offer warranties and guarantees on all of our telescopes. The length of the warranty may vary depending on the manufacturer, but we will ensure that you are covered in case of any defects or damages.

Do you provide any support or instruction on how to set up and use the telescope?

Yes, we provide support and instruction on how to set up and use the telescope. Our staff can provide you with guidance on how to properly set up and use your telescope, as well as offer tips for optimal viewing.

Are there any promotions or discounts currently available for telescopes in your store?

We often have promotions and discounts available on our telescopes. It's best to check our website or visit our store to see what current promotions and discounts are available.

Reviews

  • Fronk Dangereux

    First class service and post sale support. Really responsive which was great.

    28-01-2023

  • Rob Godfrey

    Only placed a few orders with FLO but the customer service has been amazing. Alex has gone above and beyond to answer my questions and had virtually an immediate response. I’ll definitely be a returning customer and FLO will be my no1 for any purchases. I’d have no problem recommending them to anyone.

    28-12-2022

  • Astro _Guy

    FLO are always extremely helpful if you require any help and items are dispatched quickly. The goto for most of my astro gear.

    28-11-2022

  • John Whatling

    Absolutely fantastic ordered my item yesterday. Received it today. Really pleased with it .Thankyou the team of FLO.👍😊

    28-11-2022

  • Alla Kholmatova

    Always exceptional customer service and quick delivery.

    28-11-2022

  • Phil Imbrogno

    They always provide excellent customer service and ship quickly. Top notch company for all your astronomy and optic needs

    28-10-2022

  • Kev G

    Ordered my nirvana 82 degree eyepiece and couldn’t be happier with FLO service! Ordered on the Thursday afternoon and then it was delivered FRIDAY MORNING! Really well packaged, loads of protection. Love the sticker they put on their boxes too “may contain clouds”. Thanks so much for your 5* service. Will absolutely be using FLO for any of my Astro needs :)

    28-10-2022

  • Sophie Harris

    28-09-2022

  • Asim Sohail

    Very nice customer service. The only downside is the lack of phone service. When ordering on a deadline, email correspondence takes way too long for something that can be clarified over the phone in a couple of minutes.

    28-09-2022

  • Michael Hall

    Great choice of products and superb service to accompany competitive prices. I will be back!

    28-09-2022