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Telephone Answering Services, Virtual Office Rentals

FirstCall

FirstCall is a leading provider of telephone answering services, virtual office rentals, telecommunications, IT, and e-commerce solutions. Based in London, England, the company offers a wide range of services to help businesses of all sizes improve their operations and enhance their customer service. With a team of experienced professionals and state-of-the-art technology, FirstCall is committed to delivering top-quality solutions that meet the unique needs of each client. Whether you need help with call answering, virtual office services, or IT support, FirstCall has the expertise and resources to help you succeed.

Introduction to FirstCall

FirstCall is a unique company that provides Telephone Answering Services, Virtual Office Rentals, Telecommunications, IT, and E-Commerce services. The company was founded with the aim of providing unparalleled customer support to businesses of all sizes. FirstCall has been in the industry for several years and has gained a reputation for being a reliable and trustworthy partner for businesses.

Services & Products

FirstCall offers a range of services that cater to the needs of businesses. The company provides Telephone Answering Services that are available 24/7, ensuring that businesses never miss a call. Virtual Office Rentals are also available for those who need a professional business address, mail handling, and call answering services. Additionally, FirstCall offers Telecommunications services, IT solutions, and E-Commerce services to help businesses grow and expand their reach.

Location

FirstCall is located at 130 Old St, London EC1V 9BD, United Kingdom. The area is known for its vibrant atmosphere and is home to many businesses in the technology and creative industries. Customers can expect to find a range of coffee shops, restaurants, and bars in the vicinity. The closest public transportation options are Old Street Station (0.2 miles), Barbican Station (0.6 miles), and Moorgate Station (0.7 miles).

Benefits

FirstCall stands out from other companies in the industry due to its commitment to providing exceptional customer service. The company has a team of experienced professionals who are dedicated to helping businesses grow and succeed. FirstCall's services are also customizable, ensuring that businesses can tailor their solutions to their specific needs.

Good to Know

Customers should be aware that FirstCall's services are available on a subscription basis. However, the company offers flexible pricing options to ensure that businesses can find a plan that fits their budget.

Reviews

Customers have praised FirstCall for its reliable and efficient services. Many have commented on the company's exceptional customer support, with some noting that their businesses have grown significantly since partnering with FirstCall.

Amenities

  • amenity
    live answering
  • amenity
    call transferring
  • amenity
    voicemail services
  • amenity
    call screening
  • amenity
    appointment scheduling
  • amenity
    call recording
  • amenity
    online account management
  • amenity
    customized greeting
  • amenity
    text messaging
  • amenity
    call conferencing
  • amenity
    wi-fi
  • amenity
    video conferencing
  • amenity
    mail handling
  • amenity
    receptionist
  • amenity
    meeting room
  • amenity
    office furniture
  • amenity
    business address
  • amenity
    printing services
  • amenity
    secretarial services
  • amenity
    it support

FAQ

Can you provide me with examples of businesses that have utilized your virtual office services?

Yes, we have provided virtual office services to a variety of businesses, including startups, small businesses, and large corporations across various industries such as finance, law, and healthcare. We prioritize confidentiality, so we cannot disclose the specific names of our clients without their permission.

What flexibility do you offer in terms of rental agreements and pricing options?

We understand that every business has unique needs, so we offer flexible rental agreements and pricing options. Our virtual office plans are customizable and can be tailored to your specific requirements. We offer monthly, quarterly, and annual rental agreements, and our pricing is transparent, with no hidden fees or charges.

Do you have any additional resources or support available for businesses utilizing your virtual office services?

Yes, we offer additional resources and support for our virtual office clients. Our team of experienced call agents is available to answer any questions or concerns you may have. We also provide access to our IT and telecommunications support team, who can assist with any technical issues that may arise.

How many call agents do you have and are they trained specifically for my company needs?

We have a team of over 50 call agents who are trained to provide professional and efficient telephone answering services. Our call agents undergo extensive training and are equipped with the necessary skills to handle calls for businesses across various industries. We can also provide additional training to our call agents to ensure that they meet your company's specific requirements.

Can you customize your services to fit my company's specific requirements?

Yes, we can customize our virtual office services to fit your company's specific requirements. We offer a range of services, including telephone answering, mail handling, and virtual office rentals, which can be tailored to suit your business needs. Our team will work closely with you to understand your requirements and provide a customized solution that meets your needs.

Reviews

  • oren mizrachi

    We have been using FirstCall for over 4 years, Unlike previous providors which failed to provide us with a fast and professional live telephone answering service, FirstCall meets the standards which we expect when using a outsorced Telephone Answering service which represents our brand and ensues we capture all inbound calls. Great friendly staff and always avaliable to answer any of my questions. Highly recommended to any business that is seeking a Call Handling Service ! Thank you again.

    26-05-2021

  • Olga Gadizov

    I want to say thank you for your live telephone answering service which you have been providing me for the last 3 years. far better than i expected and hope it continues. All my calls are answered professionally, Very friendly team.

    26-05-2018

  • Reshef Kedem

    I am a client of FirstCall Virtual Office already a few years, the Live telephone answering is a perfect solution for any business who are seeking a professional receptionist to answer all your calls, I would honestly say there prices are very fair, but whats more important there customer service team are just a pleasure to work with very polite always willing to help and answer all my calls within seconds. I highly recommend your services and company. Thanks again for the great service.

    26-05-2018