First Stop Travel
First Stop Travel is a transportation company based in Bury St Edmunds, England. They specialize in providing minibus taxi services for their clients. With a focus on reliable and efficient transportation, First Stop Travel is committed to ensuring their customers arrive at their destination safely and on time. In addition to their minibus taxi services, they also offer transportation and shipping solutions for a variety of needs.
Introduction to First Stop Travel
First Stop Travel is a UK-based transportation company that provides minibus taxi services to customers. The company was founded with the aim of providing reliable and affordable transportation options to people in the Bury St Edmunds area. What makes First Stop Travel unique is their commitment to customer satisfaction and their experienced team of drivers.Services & Products
First Stop Travel offers a range of minibus taxi services for customers, including airport transfers, corporate events, and special occasions. Customers can choose from a variety of vehicles to accommodate their specific needs, including 8-seater and 16-seater minibuses. The company also provides transportation for school trips and sporting events.Location
First Stop Travel is located on Eastern Way in Bury St Edmunds, England. The area is known for its historic architecture and charming town center. Customers can expect to find a variety of local businesses in the area, including shops, restaurants, and cafes. The closest public transportation options to First Stop Travel are the Bury St Edmunds train station (1.5 miles), the Bury St Edmunds bus station (2 miles), and the Bury St Edmunds coach station (2.5 miles).Benefits
Customers should choose First Stop Travel for their reliable and professional minibus taxi services. The company's experienced drivers ensure that customers arrive at their destination safely and on time. First Stop Travel also offers competitive pricing and a range of vehicles to accommodate any group size.Good to Know
Customers should be aware that First Stop Travel requires advanced booking for their minibus taxi services. The company also has a cancellation policy that customers should review before booking.Reviews
Customers have praised First Stop Travel for their punctuality, professionalism, and friendly service. Many customers have commented on the cleanliness and comfort of the vehicles, as well as the knowledge and helpfulness of the drivers. Overall, customers have had positive experiences with First Stop Travel and would recommend the company to others.Amenities
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air conditioning -
wi-fi
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reclining seats
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tv screens
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reading lights
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on-time guarantee
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professional drivers
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cleanliness
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reliability
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safety
FAQ
What are your rates for minibus taxi services and are they negotiable?
Our rates for minibus taxi services vary depending on the specific needs of our customers, such as the distance traveled and duration of the trip. However, we strive to provide competitive and fair pricing for our services. We are open to negotiating rates for certain circumstances, so please feel free to contact us to discuss further.What is the condition and safety ratings of your minibuses?
At First Stop Travel, we prioritize the safety and comfort of our passengers. Our minibuses undergo regular maintenance checks to ensure they are in excellent condition and meet safety standards. We are proud to have high safety ratings for our minibuses, and we take every precaution necessary to ensure our passengers feel secure during their travels with us.What is your policy on cancellations and refunds?
We understand that plans can change, and we aim to be as flexible as possible for our customers. For cancellations made at least 24 hours prior to the scheduled pickup time, we offer a full refund. However, for cancellations made less than 24 hours before the pickup time, we may not be able to provide a full refund. Please contact us directly to discuss any cancellations or refunds.Do you offer special rates or packages for frequent customers or long-term bookings?
Yes, we do offer special rates and packages for customers who frequently use our minibus taxi services or have long-term bookings. Please contact us directly to discuss your specific needs and requirements, and we will do our best to provide a customized and affordable solution for you.Are your drivers licensed and experienced in providing minibus taxi services?
Absolutely. Our drivers are all licensed and experienced in providing minibus taxi services. We take pride in selecting only the best and most reliable drivers to ensure our passengers have a safe and comfortable journey with us. Our drivers are also friendly and professional, and they will do their best to ensure your trip with us is enjoyable and stress-free.Reviews
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Adam Dowds
Service: Limousines
28-04-2023
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Shumba
Taxi service the best and pricing unbeatable yet. Good value for money and cars that don't rattle. Definitely one to book again next time I am in Bury
28-08-2022
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Shaun Leeks
28-06-2022
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C71
23/01/2022 around 6pm, the driver of the Mercedes silver Vito van turning into the Mildenhall and Howard estate, USE YOUR INDICATORS!!! Cars behind you are not mind readers, just goes to show the level of a so called professional driver
28-05-2022
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Mihai Catalin Ivancioiu
28-05-2022
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Taj Uddin
28-05-2022
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Zak Macro
They laughed on the phone and then hug up
28-05-2022
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Kinga Paczula
Ok but not impressed. We using wheelchair service and we have reoccurring order for years now and they are always late. I'm not talking about 'traffic ' kind of late. If you have booking for specific hour anything above 15 mins is not good. Found out that all that delay is because bookings that comes before us are not spaced out evenly and it causes even more delay for us too . Issues has been brought up and never solved. It's shame because taxi drivers themselves are such a lovely people and always helpful.
28-05-2022
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James King
Called and easily booked, received a text saying it had been dispatched, it was there waiting when I arrived, the driver was polite/helped us get in. I thought it was well priced.
28-05-2020
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Rachel Holbrough
Honestly surprised the rating is so low - booked with ease whilst on a hen party in BSE. Text service updates were sent to confirm our booking and the live location of our taxi being sent. Everything ran smoothly and on time; shout out to Dwayne and Russell for a friendly drive! ☺️ I'm not from the area, but would highly recommend based on our reasonably priced return journey experience.
28-05-2020
