First Step Designs
First Step Designs is a UK-based company specializing in stair contracting and building & construction services. They are located in Stoke-on-Trent and are dedicated to providing high-quality services to their clients.
Introduction to First Step Designs
First Step Designs is a family-owned business based in Stoke-on-Trent, England. The company was founded by a group of experienced stair contractors who wanted to provide high-quality stair design services to customers. What makes this company unique is their attention to detail and their commitment to delivering exceptional results.Services & products
First Step Designs offers a variety of services including stair design, installation, and renovation. They specialize in creating unique and custom-made stairs that fit the style and needs of their customers. Additionally, they offer a range of products such as balustrades, handrails, and treads.Location
First Step Designs is located in Oldfields Business Park, in the Fenton area of Stoke-on-Trent. The area is known for its industrial heritage, with many businesses related to building and construction. Customers can expect to experience a friendly and welcoming atmosphere in the area. The nearest public transportation options are the Fenton Manor Sports Complex Bus Stop (0.2 miles), the Victoria Ground Bus Stop (0.3 miles), and the Fenton Bus Station (0.7 miles).Benefits
Customers should choose First Step Designs because of their commitment to quality and customer satisfaction. The team of experts at First Step Designs will work closely with customers to ensure that their stair design meets their exact requirements. The company also offers competitive pricing and a quick turnaround time.Good to know
Customers should be aware that First Step Designs only operates in the United Kingdom. Additionally, the company requires a deposit before beginning any work.Reviews
Customers rave about the exceptional service and high-quality work provided by First Step Designs. Many customers praise the team's attention to detail and their ability to create unique and beautiful stair designs. Overall, First Step Designs has an excellent reputation in the industry.Amenities
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free estimate -
on-site consultation
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custom design
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installation
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repair
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maintenance
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warranty
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quality materials
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professional staff
FAQ
Can you provide examples of stair designs you have completed in the past?
Yes, we can provide examples of stair designs we have completed in the past. We have a portfolio available on our website and can also provide physical samples upon request.How do you ensure the safety and durability of the stairs you build?
We ensure the safety and durability of the stairs we build by using high-quality materials and following industry-standard building codes and regulations. Our team of experienced professionals also conducts thorough inspections and tests throughout the construction process.What materials do you offer for stair construction?
We offer a variety of materials for stair construction, including wood, metal, glass, and concrete. We work with our clients to determine the best materials for their specific project based on their preferences, budget, and design goals.How long does the stair installation process typically take?
The stair installation process typically takes between one to two weeks, depending on the complexity of the design and materials used. We work efficiently to minimize disruption to our clients' daily routines and ensure timely completion of the project.Do you offer any warranties or guarantees on your stair installation services?
Yes, we offer a warranty on all of our stair installation services. We stand behind the quality of our work and will address any issues that arise during the warranty period. We also offer ongoing maintenance and repair services to ensure the longevity of our stair installations.Reviews
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Sinead Wolstenholme
So happy with my oak stairs and glass balustrade . They are very professional with great quality and amazing customer service they go above and beyond to help . Richard was very helpful thank you highly recommend
05-05-2023
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Diane Brassington
Really pleased with the service and finish from First Steps Design. From Adam visiting our home and explaining everything really thoroughly and planning the design, through to Josh and Jim installing the staircase, everything was planned and installed on time and with due care and attention to detail. They cleaned ALL the mess up too! Thankyou to the team.
05-05-2023
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Stuart Thurston
Positive: Professionalism, Punctuality, Quality, Responsiveness
26-04-2023
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Sarah Pemble
We have just had our new staircase installed by the team at First Step Designs and couldn’t be happier. They have produced a beautiful finished product and the space looks fantastic. From our first contact with Adam, through the design stages and right up until completion of the installation by Paul and Andy the service has been fantastic and the finished product is beautiful. Thoroughly recommend.
26-02-2023
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Susan Cowan
Positive: Professionalism, Punctuality, Responsiveness
26-02-2023
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Suzanne Beese
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
26-01-2023
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Lisa Hillman
Amazing from the offset thank you to Adam…communication and planning was second to none. My beautiful new stairs are immaculate thanks to Josh and Jim, we love them. Highly recommended
26-10-2022
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Karl Blount
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
26-09-2022
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cla wes
The staircase you did for me is excellent the workmanship brilliant can’t praise Alex enough left everywhere clean and tidy when finished thank again. Paul Stokes
26-09-2022
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christy white
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
26-08-2022
