First Flight Forwarders Ltd
First Flight Forwarders Ltd is a transportation and shipping company based in Bishop's Stortford, England. With a focus on airlines, they provide efficient and reliable transportation services for their clients.
Introduction to First Flight Forwarders Ltd
First Flight Forwarders Ltd is a transportation and shipping company located in Bishop's Stortford, England. Established in 2005, the company has been providing efficient and reliable services to its customers. The company's mission is to deliver packages and parcels to their destination in a timely and secure manner. What sets First Flight Forwarders Ltd apart from other companies in the same industry is their commitment to customer satisfaction and attention to detail.Services & Products
First Flight Forwarders Ltd offers a variety of services to its customers, including air freight, sea freight, road freight, and courier services. Customers can also choose from a range of packaging options to ensure their items are secure during transit. In addition, the company offers customs clearance services for international shipments.Location
First Flight Forwarders Ltd is located in Golds Nurseries Business Park in Bishop's Stortford. The area is home to a mix of businesses, including retail stores, restaurants, and offices. Customers can expect a bustling environment with plenty of options for dining and shopping. The closest public transportation options are the Elsenham train station (1.6 miles away), Bishop's Stortford train station (3.2 miles away), and Stansted Airport (4.5 miles away).Benefits
Customers should choose First Flight Forwarders Ltd for their transportation needs because of the company's commitment to providing excellent customer service. The company's experienced staff ensures that packages are handled with care and delivered on time. In addition, the company offers competitive pricing for their services.Good to Know
Customers should be aware that First Flight Forwarders Ltd is primarily a business-to-business company, but they also provide services to individuals.Reviews
Customers have praised First Flight Forwarders Ltd for their professionalism, reliability, and efficiency. They have also noted that the company's staff is knowledgeable and helpful when it comes to navigating the shipping process. Overall, customers have had positive experiences with the company and would recommend their services to others.Amenities
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on-time departure -
baggage allowance
FAQ
What is your policy regarding flight cancellations and refunds?
We understand that sometimes cancellations are inevitable. In case of flight cancellations, we offer a full refund to our customers. However, the refund process may take some time, and we apologize for any inconvenience caused. We also have a flexible cancellation policy where customers can reschedule their flight to a later date without any additional charges.How do you accommodate customers with special needs or requests?
We prioritize the needs of our customers, especially those with special needs or requests. We have a dedicated customer service team that can assist customers with disabilities, medical conditions, or dietary requirements. We encourage customers to inform us of their needs in advance so that we can make the necessary arrangements to ensure a comfortable and safe journey.What amenities and services do you offer onboard?
We offer a range of amenities and services to make our customers' journey comfortable and enjoyable. Our amenities include comfortable seating, in-flight entertainment, and a selection of meals and beverages. We also offer Wi-Fi on selected flights, and customers can purchase duty-free items during the flight.What is your policy on baggage allowances and fees?
We have a policy on baggage allowances and fees, and customers are advised to check our website or contact our customer service team for more information. Our baggage allowances vary depending on the route, class of travel, and frequent flyer status. We also have fees for excess baggage and oversized items. However, we try to keep our fees competitive and transparent to avoid any surprises for our customers.How do you ensure the safety and security of your passengers?
The safety and security of our passengers are of utmost importance to us. We comply with all aviation regulations and standards, and our aircraft undergo regular maintenance and safety checks. Our crew is highly trained in emergency procedures and first aid. We also have strict security measures in place to ensure the safety of our passengers and crew. We work closely with airport authorities and law enforcement agencies to maintain a safe and secure travel environment.Reviews
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Margaret Baker
When returning from Edinburgh to Bristol I managed to lose my credit card holder and all the cards. I did the necessary whenever I got home and everything was cancelled quickly. I also got in touch with Edinburgh airport lost property who were very helpful and Bristol airport lost property who were likewise. They advised me to call again in a few days which I did but no luck. My flights were on March 21st this year. I’d given up hope when approximately 6 weeks later around 16th May, First flight got in touch. Since hearing from them things have moved along quickly and my card holder and cards will be in the post tonight. I dealt with Vanessa who replied quickly and politely to my emails. I’ve given them 4* which is maybe a wee bit unfair because I do not know who caused the delay in finding them. The only other niggle is I’m still none the wiser where my cards were found and I’d really like to know.
26-05-2023
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johnotat
Service worked exactly as described and was a great peace of mind to getting ipad back after silly billy left it on a plane, in the UK. Ashleigh & Vanessa were great to deal with on the chat and made the process really smooth.
24-05-2023
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Piotr Zawierucha
Felt really safe through all the process. I've left my Amazon Kindle on board and got e-mail to this company from Luton Airport. They respond fast, make all the process clear and their e-mails have a friendly tonality. 5/5
23-05-2023
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declan cuddy
I left wallet on plane. First flight were easy to communicate with, very helpful polite and professional, all done via e-mail. Very pleased with first flight and got my wallet and cards back safely.
23-05-2023
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Chev Taylor
They were great in retreiving and sending my tablet back to me that was left on a flight. Very helpful and kept me updated. The process was easy from reporting my tablet lost to retreiving my tablet. I say thank you for their service.
21-05-2023
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Vera Cimburova
loss reporting quick and convenient. After a few weeks, information that the wallet was not found. After two months, the company contacted the agency with which the daughter was on the tour that the wallet had been found. we are waiting for the delivery of the lost item. great communication
21-05-2023
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Stuart Vant
This company went above and beyond to get my laptop back to me. Nothing as too much trouble and they were very professional I can’t thank them enough.
21-05-2023
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Lipascky George
As I was loosing hope, that I might never get my lost luggage back, Mike contacted me because he found my luggage. He was very nice and anytime reachable. I‘m very thankful to him that he managed to get my luggage back to me. Much appreciated thanks to Mike you did a great job!
14-05-2023
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Stefan Dubois
Navigating the airline's website took a bit longer than should be necessary to find this most excellent service. I felt that my property was in safe hands, that the checks made to ascertain ownership were logical and forthright, the replies to mails swift and clear and the costs fair. I'm very satisfied.
14-05-2023
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Jen MK
I left my daughters iPad on an Easyjet flight, I went though the email system, I got a reference number and within 2 weeks, someone called to say they have it, I give them some details and they sent it out to me the following working day. I was really pleased with the service. I didn’t think I would get it back, so I’m super happy about it. Thank you to this service. 😊
07-05-2023
