Helplines, Security System Installers, Computer Support & Services

First Contact - IT Managed Service Provider

First Contact is a leading IT Managed Service Provider based in Manchester, England. They specialize in providing a range of services including helplines, security system installation, computer support and services, public sector and society solutions, machinery and equipment, and computer hardware and software. Their team of experts is dedicated to providing high-quality services to their clients and ensuring their IT systems are secure and efficient.

Introduction to First Contact IT Managed Service Provider

First Contact IT Managed Service Provider is a company that specializes in providing efficient and effective IT solutions to businesses of all sizes. Founded in Manchester, England, the company has a rich history of over a decade in the industry. The company has a unique approach to IT solutions, providing a personal touch to all their clients.

Services & Products

First Contact IT Managed Service Provider offers a wide range of IT services, including computer support and services, security system installation, and software and hardware installation. They also provide helplines and other forms of IT support to help their clients stay ahead of the game.

Location

First Contact IT Managed Service Provider is located in Whitefield, Manchester. The area is known for its bustling business community, with a mix of public sector and society-related businesses, as well as machinery and equipment-related businesses. The area is easily accessible by public transport, with the Whitefield tram station, Besses o' th' Barn tram station, and Prestwich tram station all within a 2-mile radius.

Benefits

First Contact IT Managed Service Provider is the go-to company for businesses looking for a personalized and efficient IT solution. They offer a range of services that are tailored to meet the needs of their clients. The company's team of experts is always on standby to provide help and support whenever needed.

Good to Know

First Contact IT Managed Service Provider is committed to providing high-quality services to their clients. They strive to ensure that all their clients are satisfied with their services and that their systems are up and running at all times.

Reviews

First Contact IT Managed Service Provider has received numerous positive reviews from satisfied clients. Customers have praised the company for its excellent customer service and efficient IT solutions.

Amenities

professional advice
online support
phone support
email support
trained staff
reliable service
confidential service
computer
printer
monitor
network
server
software
backup
maintenance
repair
upgrade
help desk
troubleshooting
installation
training

FAQ

What types of security systems do you offer?

We offer a range of security systems, including CCTV cameras, access control systems, and alarm systems. Our team can help determine the best option for your specific needs and budget.

Can you provide references from satisfied customers?

Yes, we are happy to provide references from our satisfied customers. We take pride in our work and strive to ensure our customers are happy with our services.

What types of computer hardware and software does your company specialize in?

Our company specializes in a variety of computer hardware and software, including servers, networking equipment, desktops, laptops, and software applications. Our team stays up-to-date with the latest technology to provide the best solutions for our clients.

Do you offer any ongoing maintenance or support contracts for customers?

Yes, we offer ongoing maintenance and support contracts for our customers. Our team can provide regular maintenance and support to keep your systems running smoothly and address any issues that may arise.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, our helpline representatives are trained and experienced in handling various types of issues. Our team is dedicated to providing excellent customer service and resolving issues as quickly and efficiently as possible.

Reviews

Moishe Pawlowski

New CCTV system was installed and all set up and working within a few days of accepting the quote. The advice given was spot on for my requirements and the equipment is the most up to date with crystal clear clarity on the monitor. Very professional and polite team and left the place spotless before leaving. Highly efficient company and highly recommended.

19-05-2023
David Lewis

A very professional service.

26-01-2023
Bearded Joe

we purchased a Synology -Nas which was recommended and installed by first contact, great service and after care highly recommend.

26-05-2022
J Warnes

I was really pleased to get the assistance of Ben when he created me a new email address and then also supported me in being able to read my emails both on my laptop and I-phone. He was professional, efficient and supportive to someone who is not great at IT. Thank you so much Ben !! J Warnes, Workplace Legal Solutions

26-05-2022
Martin Heiman

Positive: Quality

26-05-2022
David Levine

Positive: Professionalism, Quality

26-05-2022
Colin Samuels

Positive: Professionalism, Quality, Responsiveness, Value

26-05-2022
Arif Khan

Excellent customer service care Reliable service.

26-05-2022
sahail khalid

Positive: Professionalism, Quality, Responsiveness, Value

26-05-2022