fireplace factory direct
Fireplace Factory Direct is a leading manufacturer and supplier of high-quality gas logs, wood stoves, and fireplaces. They also specialize in providing services for log home builders, marble contractors, and solid fuel companies. The company is committed to providing top-notch products and services to their customers. With their expertise in the industry, they have become a trusted name in the building and construction, energy and resources, and machinery and equipment sectors.
Introduction to Fireplace Factory Direct
Fireplace Factory Direct is a company that has been providing quality fireplaces to customers for several years. The company's purpose is to offer customers an affordable and reliable option to purchase fireplaces directly from the manufacturer. The company's unique selling point is that it offers a variety of fireplace options, including gas logs, wood stoves, and marble fireplaces, among others.Services & Products
Fireplace Factory Direct offers a variety of services and products. Customers can purchase gas logs, wood stoves, marble fireplaces, and other fireplace products. The company also provides installation services for their products.Location
Fireplace Factory Direct is located in the Parkrose Industrial Estate in Smethwick, England. The area is known for its industrial businesses and warehouses. Customers can expect to find many construction and building supply businesses in the area. The nearest public transportation options to the company include the Smethwick Galton Bridge station, Rolfe Street station, and Smethwick West station, all of which are within a 2-mile radius of the company.Benefits
Customers should choose Fireplace Factory Direct because it offers high-quality products at affordable prices. The company also provides installation services for their products, making it a convenient option for customers who want a hassle-free fireplace installation process.Good to Know
Customers should be aware that Fireplace Factory Direct specializes in fireplace products and installation services. The company does not offer other building or construction services.Reviews
Customers have praised Fireplace Factory Direct for its high-quality products and excellent customer service. Many customers have noted that the installation process was smooth and hassle-free. Overall, customers have been satisfied with their experience with Fireplace Factory Direct.FAQ
What is your process for designing and customizing log homes to meet specific needs and preferences?
At Fireplace Factory Direct, we work closely with our clients to understand their specific needs and preferences for their log homes. We offer a range of customization options, including design, materials, and finishes. Our team of experienced log home builders will work with you every step of the way to ensure your log home is exactly what you envisioned.Can you provide references from previous customers?
Yes, we can provide references from previous customers upon request. We take pride in our work and are happy to share our happy customer experiences with you.Do you offer installation services for the wood stoves?
Yes, we offer installation services for the wood stoves we sell. Our team of experienced professionals will ensure that your wood stove is installed safely and correctly.How can I safely maintain and clean my gas logs to ensure their longevity?
To maintain and clean your gas logs, it is important to follow the manufacturer's instructions. You should clean your gas logs regularly with a soft brush or cloth and avoid using harsh chemicals. Additionally, you should have your gas logs inspected annually by a professional to ensure they are functioning properly and safely.Can you provide delivery and installation services for your solid fuels?
Yes, we offer delivery and installation services for our solid fuels. Our team of experienced professionals will ensure that your solid fuels are delivered and installed safely and efficiently.Reviews
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Judith Evans
If you are looking for excellent customer service, a professional team of installers and a company who deliver what they promise - look no further. We have just had a log burner and surround fitted and we are absolutely thrilled. We had visited lots of other showrooms in Kidderminster, Brierley Hill and Romsley - none of them could provide us what we wanted or they promised to call - but never did! From the moment we stepped into Fireplace Factory Direct we were so impressed. They delivered and installed exactly what they promised and exceed our expectations. Keep up the good work guys!
12-05-2023
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Matt tingle
Absolutely 1st class from start to finish no pushy sales , lads were amazing no hassle talked through everything and house left spotless , will use again
26-04-2023
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Dennis Gosling
26-03-2023
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Ange
Fabulous place. Great guys there. They bend over backwards to help you. If you don't find what your looking for there then you won't find it anywhere. Highly recommended.
26-01-2023
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Storm Ing
Cannot recommend this company enough, totally professional team from start to finish. From first entering the showroom to installation, they talk you through the process explaining everything. On the day of the fitting they arrived on time and installed the media fireplace in the time they said, no mess to clean up and very polite. Really pleased with end result.
26-12-2022
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Forida Akhtar
Lovely quality fireplace for a good price and the team did an excellent job of fitting it
26-10-2022
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Maljinder Singh
Very helpful, lots of appliances
26-10-2022
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Steven A
Absolutely fantastic company! We now have a perfect fireplace ready for winter in our new house, the sales guy in the showroom was fantastic, attentive as needed but not overbearing, told us wouldn’t hear anything until the installation date, was nervous but two guys show up and provide an amazing service! This is a perfect example of how businesses should be run! Thank you.
26-09-2022
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Margaret Ryan
Difficult to find. Arrived at 3.40pm to be greeted with 'We shut at 4'. No-one offered any information, even though my couple of questions were answered. Unfortunately I felt rushed and the chap was more interested in closing than making a sale. Very disappointing. However, the showroom was good with lots of choices.
26-08-2022
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John Downes
One of the most professional company's I have ever come across. From walking into the showroom to the full installation of my media wall, everything was fully managed from start to finish, expert advice, super quick installation, I cannot recommend this company enough, trust me I did enough research before chosing them, and it all paid off. Tradesmen who are proud of their work, actually turn up on time, complete the job in the timescale they said, and fully clean up afterwards so you wouldn't even know they'd been. Just the TV to hang and the unit decorated. 5 Stars from Me ! (Just to add couple of pics from finished article)
26-08-2022
