Finery & Co
Finery & Co is a UK-based company that specializes in jewelry repair services. They are also known for their exquisite collection of jewelry pieces that are available in their jewelry stores and shops. As one of the leading jewellers in the country, Finery & Co is committed to providing their customers with high-quality products and exceptional customer service. Whether you're looking for a special piece of jewelry or need a repair, Finery & Co is the perfect destination for all your jewelry needs.
Introduction to Finery & Co
Finery & Co is a jewelry store that has been in business for over 20 years. The company was founded by a family of jewelers who wanted to bring their expertise to the public. What makes Finery & Co unique is their commitment to quality and craftsmanship. They use only the finest materials to create their pieces, and every item is carefully crafted by skilled artisans.Services & Products
Finery & Co offers a wide range of jewelry repair services, including ring resizing, stone replacement, and cleaning. They also have a large selection of jewelry for sale, including engagement rings, necklaces, and earrings. All of their pieces are made with high-quality materials and are designed to last a lifetime.Location
Finery & Co is located in the charming town of Saffron Walden in England. The area is known for its historic architecture and quaint shops and cafes. Customers can expect to find a variety of businesses in the area, including other jewelry stores, clothing shops, and antique shops. The nearest public transportation options are Saffron Walden Station (0.6 miles), Audley End Station (3.3 miles), and Newport Station (3.9 miles).Benefits
Customers should choose Finery & Co because of their commitment to quality and craftsmanship. They use only the finest materials to create their pieces, and every item is carefully crafted by skilled artisans. Additionally, their jewelry repair services are top-notch and can help customers keep their favorite pieces looking like new.Good to Know
Customers should be aware that Finery & Co is closed on Sundays and Mondays. Additionally, they recommend calling ahead to schedule a jewelry repair appointment to ensure prompt service.Reviews
Customers rave about the quality of the jewelry and repair services at Finery & Co. They appreciate the attention to detail and the friendly, knowledgeable staff. Many customers have been loyal to the store for years and appreciate the personal touch that comes with shopping at a family-owned business.Amenities
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custom design -
engraving
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repair
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gift wrapping
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layaway option
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appraisal
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online shopping
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free shipping
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credit card payment
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returns policy
FAQ
What is your return policy for jewelry purchases?
At Finery & Co, we offer a 30-day return policy for jewelry purchases. The item must be in its original condition and accompanied by the receipt. We do not accept returns for customized or personalized items, or items that have been damaged or altered after purchase.Do you offer warranties or guarantees on your jewelry products?
Yes, we offer a one-year warranty on all jewelry products purchased from Finery & Co. The warranty covers any defects in materials or workmanship. However, it does not cover damage caused by normal wear and tear, accidents, or improper care.Do you offer customization or personalization services for jewelry items?
Yes, we offer customization and personalization services for select jewelry items. Customers can choose from a variety of options, such as engraving, stone settings, and metal finishes. Please note that customized or personalized items are final sale and cannot be returned or exchanged.Do you provide appraisals or certificates of authenticity for your products?
Yes, we provide appraisals and certificates of authenticity for all fine jewelry purchases. Our appraisals are conducted by certified gemologists and provide an accurate valuation of the item. Our certificates of authenticity verify the quality and authenticity of the materials used in the piece.How long does the repair process typically take?
The length of the repair process depends on the extent of the damage and the type of repair needed. In general, most repairs take between one and two weeks to complete. However, more complex repairs may take longer. Our expert jewelers will provide an estimated timeline for the repair when you bring in your item.Reviews
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Tracy Baros
Steve couldn’t have been more helpful and accommodating. I had been trying to replace a topaz, emerald cut, ring that I had stolen and he did his utmost to make sure I was 100% happy with the result. He didn’t put any pressure on me at all, and even ordered the stone and the shank to show me on a “no sale and happy to return” basis before he made the ring. I am extremely happy with the ring and his work, and couldn’t recommend finery & co highly enough. Thank you so much! I am so happy with my ring!
14-05-2023
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Belinda Hamilton-Crisp
I found Finery & Co when searching online for a local jewellery repairer. I’m so pleased I did! Steve was great, he repaired a ring I had bought from an online shopping website which was damaged on arrival. The first thing Steve did was check the ring for me to make sure it was actually gold! The ring is now repaired and resized and I couldn’t be happier. I would definitely recommend, the service is great and the quality of repair is excellent!
28-03-2023
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Eve Scott
Buyer beware. We purchased an engagement ring at around the £500 price mark in summer 2021. The proposal was May 2022. Between May 2022 and November 2022 the claws around the central sapphire had been replaced 3 times, another had cracked and the shank had bent out of shape and had to be thickened. I'm not a bricklayer by trade so this amount of wear and tear is not expected. These repairs were undertaken by another jeweller as unfortunately we had moved out of the area and it wasn't feasible for us to return to Finery. This jeweller also told us that where Finery has re-sized the ring originally, the hallmark had been heavily worn away and was indecipherable. We were told the ring was in such a state it looked antique. We finally in Feb 23 went to see a new jeweller who is a member of The Insitute of Professional Goldsmiths. He told us he could firm up the ring with repairs or melt it down and start again but in its current state it would not last 'a lifetime'. The £500 ring has cost us nearly £1000 in repairs and is now refashioned into a pendant while I have an entirely new ring. If you're young/don't have a huge figure to play with, as many of us don't right now, really consider your options before buying here.
28-02-2023
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Jill Fournaise
Came across this jewellers by chance & will never go anywhere else from now on. Steve remodelled my engagement & eternity rings & has done a brilliant job. He made sure I was 100% happy throughout the process…fantastic customer service!
28-01-2023
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Jacqueline Love
Excellent service had pearls restrung as good as new always polite and friendly staff.
28-01-2023
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James Cox
Amazing repair of my Grandma's very old and very worn jewelry. It looked like new when it came back. Super happy with what this place did. It truly looks better than I've ever seen it. My gran was over the moon with what they achieved
28-11-2022
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Muza Hardy
Very good customer service. Reasonable pricing
28-05-2022
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Niaz Ahmed
Really great customer service. Went out of their way to post something at the weekend so it would arrive in time for a special day. Not to mention great products too!
28-05-2022
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Emily Cable
Very friendly and helpful staff, would recommend on the customer service alone. Had some jewellery repaired, very pleased with the work done.
28-05-2022
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Julie Brook
Always a pleasure to go to my favourite jewellery shop, in Saffron Walden, staff always very helpful and cheerful, nothing is to much trouble good advice is always given.
28-05-2021
