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Helplines

Find a Voice

Find a Voice is a company based in Ashford, England that specializes in providing helplines for the public sector and society. Their services aim to give people a voice and help them find the support they need.

Introduction to Find a Voice

Find a Voice is a company that was established to provide helplines for individuals who need assistance. With a focus on the public sector and society, the company aims to provide a unique service to its customers. The company was founded with the purpose of providing support to those who need it and to be a voice for those who may not have one.

Services & Products

Find a Voice offers helplines for individuals in need of support. The company provides a variety of services including emotional support, crisis intervention, and information and referral services. Customers can expect to receive a compassionate and understanding response when reaching out to Find a Voice for assistance.

Location

Find a Voice is located in Ashford, England. The area is known for its bustling town center and variety of businesses. Customers can expect to find a range of shops, restaurants, and other services in the area. The town is easily accessible by public transportation, with the closest options being the Ashford International Train Station, the Ashford Bus Station, and the Ashford Designer Outlet Bus Stop.

Benefits

Customers should choose Find a Voice because of the company's commitment to providing compassionate and understanding support to those in need. The company's focus on the public sector and society ensures that customers can receive the help they need in a safe and supportive environment. Find a Voice is a unique company that is dedicated to making a positive impact on the lives of its customers.

Good to Know

Customers should be aware that Find a Voice is a helpline service and does not provide medical or legal advice. The company is staffed by trained professionals who are equipped to provide emotional support and crisis intervention.

Reviews

Customers have praised Find a Voice for its compassionate and understanding staff. Many have noted that the company's services have been invaluable in times of crisis. Overall, customers have found Find a Voice to be a reliable and trustworthy source of support.

Amenities

  • amenity
    professional advice
  • amenity
    phone support
  • amenity
    email support
  • amenity
    trained staff
  • amenity
    accessible service
  • amenity
    reliable service
  • amenity
    confidential service
  • amenity
    supportive service

FAQ

What type of helpline services do you offer?

We offer helpline services for a variety of issues such as mental health, domestic violence, and addiction. Our helpline representatives are trained to handle a wide range of issues and provide support and resources to callers.

Are your helpline services available 24/7?

Yes, our helpline services are available 24/7. We understand that issues can arise at any time, and we want to be available to provide support whenever it is needed.

What is the average wait time for callers to speak with a representative?

Our goal is to answer all calls as quickly as possible, and our average wait time is usually less than five minutes. However, during times of high call volume, the wait time may be slightly longer.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, our helpline representatives are highly trained and experienced in handling a variety of issues. We provide ongoing training and support to ensure that our representatives are equipped to provide the best possible support to our callers.

How do you ensure caller confidentiality and privacy?

We take caller confidentiality and privacy very seriously. All calls are completely confidential, and our representatives are trained to ensure that personal information is kept secure. We follow strict protocols to ensure that caller information is not shared with anyone outside of our organization without the caller's permission.

Reviews

  • Jeff Longman

    Very nice people.

    26-07-2022

  • Paul Hewitt (Black2Blue)

    26-05-2020

  • Diana Lindsay

    The addition of the sensory garden is so nicely done

    26-05-2019

  • lesley roberts

    I took one of our residents who absolutely loves going

    26-05-2018