Fidelis Group
Fidelis Group is a professional cleaning services company based in Birmingham, England. They offer a wide range of services including air duct cleaning, beach cleaning, commercial cleaning, house cleaning, janitorial services, leather cleaning, office cleaning, and emergency cleaning for households and commercial properties. Fidelis Group is committed to providing high-quality services to their clients and ensuring their satisfaction.
Introduction to Fidelis Group
Fidelis Group is a company based in Birmingham, England. The company was founded with the purpose of providing high-quality cleaning services to customers in both residential and commercial settings. What makes Fidelis Group unique is their commitment to using environmentally friendly cleaning products and their dedication to providing exceptional customer service.Services & Products
Fidelis Group offers a wide range of cleaning services, including air duct cleanings, beach cleaning services, commercial cleaning services, house cleaning services, janitorial services, leather cleaning services, and office cleaning services. They specialize in both one-time cleanings and ongoing maintenance services. Customers can expect to receive thorough and efficient cleaning services from Fidelis Group.Location
Fidelis Group is located in Holly House on Shady Ln. in Birmingham. The area is home to a variety of businesses, including restaurants, small shops, and offices. Customers can expect a friendly and welcoming atmosphere in the area. For transportation options, the closest bus stops are Shady Lane (0.1 miles), Bromford Lane (0.2 miles), and Tame Road (0.3 miles).Benefits
Customers should choose Fidelis Group for their cleaning needs because of their commitment to using environmentally friendly products and their dedication to providing exceptional customer service. They also offer competitive pricing and flexible scheduling to accommodate the needs of their customers.Good to Know
Customers should be aware that Fidelis Group offers emergency cleaning services for situations such as floods and fires. They also offer a satisfaction guarantee, ensuring that customers are completely satisfied with their services.Reviews
Customers have consistently praised Fidelis Group for their professionalism, thoroughness, and attention to detail. They have also received positive feedback for their use of eco-friendly cleaning products and their ability to accommodate unique customer requests.Amenities
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cleaning supplies -
equipment
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professional staff
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eco-friendly products
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flexible scheduling
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safety protocols
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disinfectant
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debris removal
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waste removal
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air conditioner cleaning
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carpet cleaning
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window cleaning
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floor waxing
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pressure washing
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upholstery cleaning
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tile cleaning
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grout cleaning
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furniture cleaning
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blind cleaning
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vacuuming
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dusting
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mopping
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window washing
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disinfecting
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furniture polishing
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wall washing
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garbage disposal
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oven cleaning
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trash removal
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odor removal
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stain removal
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cleaning
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restroom cleaning
FAQ
What type of cleaning services do you offer?
We offer a range of cleaning services including house cleaning services, office cleaning services, commercial cleaning services, janitorial services, leather cleaning services, air duct cleanings, beach cleaning services, and emergency cleaning services for both households and commercial spaces.What types of commercial cleaning services do you offer?
Our commercial cleaning services include office cleaning services, janitorial services, air duct cleanings, and beach cleaning services. We also offer emergency cleaning services for commercial spaces.Do you provide cleaning supplies and equipment or is it the responsibility of the client?
We provide all necessary cleaning supplies and equipment for our cleaning services, so it is not the responsibility of the client to provide these items.What are your cleaning schedules and how often do you clean?
Our cleaning schedules and frequency depend on the needs of our clients. We offer flexible cleaning schedules and can clean daily, weekly, bi-weekly, or monthly. We also offer one-time cleaning services for special occasions or events.How do you ensure quality control for your cleaning services?
We have a strict quality control process in place for all of our cleaning services. Our team is trained to follow specific cleaning protocols and checklists to ensure that each cleaning is thorough and consistent. We also conduct regular inspections and follow-up with clients to ensure their satisfaction with our services.Reviews
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Anisha Kaur
The staff are not helpful or approachable. Have tried getting in touch with the company but poor lines of communication- keep getting past on and put on hold. Cleaners arriving at properties without identification to show. When neighbours ask them where they're from they get very hostile. Breaking down doors in shared entrances without asking permission of other home-owners who it belongs to. Would not recommend at all.
26-02-2023
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Meg Stanley
26-02-2023
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Janet Russon
St Francis of AssisiCatholic College School Fidelis Not good I worked here for 3 months says 12 hours a week but it's not it's 10.44 they take the rest off you for the 6 weeks holiday .it's fast paced for the money really hard work I'm still waiting for my money they owe me saying it's 12 hours but not phoned office about this said someone would ring me back but still waiting sent uniform back which cost me postage.thinkig of going to cab to get my money back. I wouldn't recommend working for these people don't stop there so for stars 0. St Francis of AssisiCatholic College School Fidelis Reviews by Job Title Cleaner St Francis of AssisiCatholic College School Fidelis reviews by location Aldridge Tell us how to improve this page Wh
26-10-2022
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Alison John
A fabulous team delivering a great service. A real pleasure to work with.
26-05-2021
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Nathaniel Levy
Great People and a even better service!!
26-05-2021
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Rob Savage
Positive: Professionalism
26-05-2021
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Andy Watts
Positive: Professionalism
26-05-2021
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Cosette Wright
Positive: Professionalism, Quality, Responsiveness
26-05-2021
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Pam Leek-Wright
Fidelis were awarded the cleaning contract at Holy Trinity school having demonstrated a good understanding of the challenging requirements of the site, although this did not take into account the pandemic which has since added an extra layer of need. However, the response of Fidelis and its team of staff has been extremely impressive, the cleanliness of the site is faultless and offers great reassurance at a time of concern. The individual care and attention from Fidelis has justified the leap of faith in awarding the contract with the company and as a school we feel that we are in a safe and competent pair of hands.
26-05-2021
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Garth Stacey
Positive: Professionalism, Responsiveness
26-05-2021
