Fetchapet Ltd
Fetchapet Ltd is an import-export company based in Colchester, England. They specialize in pet moving and transportation services, catering to the needs of pet owners who require safe and reliable transportation for their furry friends. The company has a team of professionals who are well-versed in economics and law, ensuring that all pet transportation services are compliant with regulations. Fetchapet Ltd is committed to providing transportation and shipping solutions that are tailored to meet the unique needs of each pet owner.
Introduction to Fetchapet Ltd
Fetchapet Ltd is a pet transportation company based in Colchester, England. The company was established in 2015 with the aim of providing reliable and stress-free pet moving services for pet owners who are relocating or traveling. Fetchapet Ltd is unique because they specialize in both domestic and international pet transportation services, making them one of the most sought-after import-export companies in the pet industry.Services & products
Fetchapet Ltd offers a range of pet transportation services, including airfreight, road transportation, and pet packing. The company also offers pet relocation services for families who are moving abroad. Customers can buy various products from Fetchapet Ltd, such as pet crates, pet food, and other pet accessories.Location
Fetchapet Ltd is located on 58 Malting Green Rd, Layer de la Haye, Colchester CO2 0JJ, United Kingdom. The area is peaceful and surrounded by greenery, making it a perfect location for pet transportation services. Customers can expect to find other small businesses in the area, such as local shops and cafes. The nearest public transportation options are the Colchester train station, which is 2.5 miles away, the Stanway, Tollgate (W-bound) bus stop, which is 0.3 miles away, and the Layer-de-la-Haye, School Lane (E-bound) bus stop, which is 0.4 miles away.Benefits
Customers should choose Fetchapet Ltd because of their exceptional customer service, reliability, and experience in the pet transportation industry. Fetchapet Ltd's team of experts takes great care of pets during transportation, ensuring that pets are safe and comfortable throughout their journey.Good to know
Customers should be aware that Fetchapet Ltd complies with all pet transportation regulations set by the International Air Transport Association (IATA) and the Animal and Plant Health Agency (APHA). Fetchapet Ltd also offers insurance for pets during transportation.Reviews
Fetchapet Ltd has received numerous positive reviews from satisfied customers. Customers appreciate the company's dedication to pet safety and their excellent customer service. Many customers have also praised Fetchapet Ltd for making their pet transportation experience stress-free and seamless.Amenities
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logistics -
warehouse
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export documentation
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import documentation
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quality control
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shipping
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pet carrier
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temperature controlled vehicle
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professional driver
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insurance coverage
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door-to-door service
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animal handling expertise
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tracking system
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emergency assistance
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air conditioning
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pet-friendly
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gps tracking
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climate control
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cleanliness
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professional drivers
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pet safety
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reliability
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on-time delivery
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insurance
FAQ
What types of products do you specialize in importing/exporting?
At Fetchapet Ltd, we specialize in importing and exporting pet-related products, such as pet food, toys, and accessories. We have extensive experience in this industry and work hard to ensure that we provide our clients with the best quality products available.Can you provide references from previous clients?
Yes, we can provide references from previous clients upon request. We take pride in our work and have many satisfied clients who can attest to our professionalism and expertise.What types of pets do you transport?
We transport a variety of pets, including dogs, cats, birds, and small animals such as rabbits and hamsters. We have experience in handling different types of pets and ensure that they are transported safely and comfortably.How do you ensure the safety of my pet during transportation?
We take the safety and well-being of your pet very seriously. We use specially designed pet crates that are well-ventilated and comfortable for your pet. We also provide food, water, and any necessary medications during transportation. Our staff are trained in handling pets and take every precaution to ensure their safety.What is your policy for resolving any issues or concerns during the pet transportation process?
At Fetchapet Ltd, customer satisfaction is our top priority. If you have any issues or concerns during the pet transportation process, please contact us immediately. We will work with you to resolve any issues and ensure that your pet arrives safely and comfortably at their destination.Reviews
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Darryl Griffiths
28-03-2023
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Catherine Irmak
Great staff Quick replies. Unfortunately lack of attention to details with relocation is poor. Several errors occured and this is an issue that should be considered when sending overseas. Other countries have strict guidelines that need to be followed.
28-12-2022
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K Mayne
Fetchapet did an amazing job moving our kitty Sunny from London to Singapore, of which they handled literally every part of the move, door to door. Despite us being worried and stressed about her move, the team at Fetchapet remained responsive and professional the whole way through. Highly recommend this company for those looking.
28-05-2022
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June Biggs
28-05-2022
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Dawn Moodley
These girls are amazing! I cannot recommend them enough. From helping sort through the paperwork to caring for my girls. There aren't enough stars. Thank you💛
28-05-2022
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Morris Walsh
When we decided to move two dogs across the globe during a developing pandemic, we had no idea of how challenging it would be. Rachel and team dealt with Airlines cancelling routes, our destination country demanding the dogs be Covid tested and various other challenges being placed in front of them like the amazing professionals they are. From boarding and vet services in the UK to arranging (and rearranging) flights, Fetchapet exceeded our best hopes at every turn. One of the best decisions I've ever made was the day I called Rachel. I can't recommend Fetchapet highly enough, absolutely brilliant service.
28-05-2021
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Terence & Heather Lai
Emma and the team have been looking after our gorgeous cat for about 6 weeks now until he could fly to join us in NZ. They have been totally professional from the beginning, have kept us up to date and sent us photos and information on how our boy was doing. They have made what could be a very stressful process very smooth, and have given our boy lots of love and attention all while coping with a global pandemic. I cannot speak more highly of them and would recommend them to anyone needing pet 'holiday' facilities or for pet relocations!! 😻💙
28-05-2021
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SR
Overall great experience! From start to finish: called 2 companies (fetch a pet and pet air UK) and received quotes, fetch a pet’s was $500 cheaper than the other company and they responded faster with more information. I filled out the required paperwork for both companies and both companies explained that my larger dog would need a custom made crate built, but the competitor company also said my smaller dog needed a larger crate, which wasn’t true because the measurements were a lot more than large enough. Fetch a pet used the smaller dog crate and there were no issues which gave me a lot of confidence they had experience and really knew the rules! So then I signed a contract with fetch a pet and waited to hear from them. I was very concerned flying during the pandemic and the first flight I requested to have the dogs booked on was cancelled, but Rachel and Emma continued to communicate with me and got the dogs booked on the only flight leaving the next week. Their experience clearly showed and I felt confident that they would put the dogs first and ensure they got from point A to point B safely and efficiently. The day of travel, we drove to Heathrow to meet Rachel and hand over the dogs, she was very calm and we could tell she worked well with animals. When the dogs had left, she sent a couple messages and photos showing how the dogs had made it through the x-ray. This was much appreciated! It costs a lot of money to send animals from the UK, much more than shipping them out of the USA but using fetch a pet made it significantly easier than doing it all myself (as had done previously) so I would say it was worth it. I would 100% use this company again
28-05-2021
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Saurav Jain
I had an amazing experience with Fetchapet. It was the first time I was transporting a pet and they were very patient answering my questions, multiple times. The logistics for my trip were complicated but they handled the whole trip flawlessly. Above all, they have genuine affection for pets and really treated my dog as their own. I would use them again without hesitation. Emma and Rachel were absolutely brilliant!
28-05-2021
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Maria Giouzeli
The most amazing pet moving company! We worked with Emma during the very difficult times of lockdown April-July 2020 and she was so good at keeping us updated and so knowledgeable about the different paperwork required. Then Rachael came to collect our 3 dogs that were moving from Newcastle to Auckland. She was so lovely, kind and caring with them! She made a lovely video of them leaving the country and put the following photo of our dog on her crate. We felt that our precious pets were loved and safe. We highly recommend this company.
28-05-2021
