Festivals

Festicket

Festicket is a London-based company that specializes in festivals, culture, entertainment, and events. They offer a wide range of services to help people experience the best festivals and events around the world. With their expertise and knowledge, Festicket is dedicated to providing their customers with unforgettable experiences that celebrate culture and entertainment.

Introduction to Festicket

Festicket is a London-based company that was founded in 2013. The company's mission is to make it easy for people to discover and book festival experiences around the world. They provide a platform for festival-goers to browse and buy tickets, accommodations, and transportation options all in one place. Festicket aims to make the festival experience as seamless and enjoyable as possible for their customers.

Services & products

Festicket offers a variety of services to their customers. They provide access to over 2,000 festivals worldwide, ranging from music festivals to cultural events. They also offer accommodations, such as hotels, apartments, and camping options, as well as transportation options including flights, trains, and shuttles. Customers can purchase packages that bundle together tickets, accommodations, and transportation, or they can purchase these services separately.

Location

Festicket's office is located on Camden Street in London, England. Camden is known for its vibrant music scene and eclectic culture. The area is home to many independent shops and markets, as well as a variety of restaurants and bars. Customers visiting Festicket's office can expect to experience the unique energy of Camden. The three closest public transportation options to Festicket's office are the Camden Town Underground Station (0.2 miles), the Camden Road Overground Station (0.2 miles), and the Chalk Farm Underground Station (0.6 miles).

Benefits

Festicket stands out from other companies in the industry due to their comprehensive platform that makes it easy for festival-goers to plan and book their entire festival experience. Their packages bundle together all the necessary components of a festival trip, making the planning process simple and stress-free. Additionally, Festicket offers a best price guarantee, ensuring their customers get the best deal possible.

Good to know

Customers should be aware that Festicket is an online platform, and all bookings must be made through their website. Additionally, cancellation policies vary depending on the festival and the type of package purchased. Customers should review the cancellation policy before making any bookings.

Reviews

Customers rave about Festicket's user-friendly platform and excellent customer service. Many appreciate the convenience of booking all aspects of their festival experience in one place. Some customers have noted that prices can be higher than booking directly with the festival or accommodations, but overall, customers are satisfied with their experience using Festicket.

Amenities

live music
food vendors
craft vendors
art displays
alcohol
vip access
performances

FAQ

What festivals do you organize and what is unique about them?

At Festicket, we organize a wide range of festivals around the world, catering to different music tastes and cultural experiences. From electronic music festivals like Tomorrowland to cultural events like the Holi Festival of Colors, we offer a diverse selection of festivals for our customers to choose from. What sets us apart is our focus on providing a seamless experience for festival-goers, from booking tickets to arranging accommodations and transportation.

How do you ensure safety and security during your festivals?

At Festicket, the safety and security of our festival-goers is our top priority. We work closely with event organizers and local authorities to implement thorough safety measures, such as bag checks, metal detectors, and security personnel. We also provide information to festival-goers about safety protocols and emergency procedures, and have a dedicated customer service team available 24/7 to address any concerns.

What is your cancellation and refund policy in case of unforeseen circumstances?

Our cancellation and refund policy varies depending on the festival and ticket type. Generally, if a festival is cancelled or rescheduled, we will offer customers the option to transfer their ticket to the new date or receive a full refund. In the case of personal circumstances, such as illness or travel restrictions, we offer cancellation protection plans for an additional fee. We encourage customers to review the specific cancellation and refund policy for their chosen festival before booking.

Can you provide references or testimonials from previous festival-goers?

Yes, we have a testimonials page on our website where customers can read about the experiences of previous festival-goers. We also have a Trustpilot page where customers can leave reviews and ratings of our service. We are proud to have a high rating and many positive reviews from satisfied customers.

What measures do you take to promote and preserve local culture and traditions during your festivals?

At Festicket, we believe in promoting and preserving local culture and traditions through our festivals. We work closely with event organizers and local communities to highlight cultural elements of the festival, such as traditional music, cuisine, and art. We also provide information to festival-goers about the local culture and customs, and encourage respectful and responsible behavior. Additionally, we support local businesses and artisans by featuring their products and services at our festivals.

Reviews

Greg Elliott

Joke of a company Booked hotel - arrived and found out it was double booked by them No response no refund no contact - stay away

05-05-2023
Julien Ricard

(Translated by Google) No refund following a canceled event. No response to my numerous emails. It is a scandal !! HELP! IF ANYONE HAS A SOLUTION (Original) Aucun remboursement suite à un événement annulé. Aucune réponse suite à mes nombreux mails. C'est un scandale !! HELP ! SI QUELQU'UN A UNE SOLUTION

05-05-2023
Sean Godsell

26-04-2023
Christian S

26-03-2023
Fran Tirado Torres

(Translated by Google) They never gave me a refund for an event (Original) Nunca me hicieron el reembolso de un un evento

26-11-2022
Franki Montes

(Translated by Google) They never refunded my entry fee to a festival and they were required to do so by law. I have tried to claim in several ways but they are hermetic. I recommend buying at any ticket counter except this one. Very bad experience. (Original) Nunca me devolvieron el dinero de mi entrada a un festival y estaban obligados a hacerlo por ley. He intentado reclamar por varias vías pero son herméticos. Recomiendo comprar en cualquier ticketera menos en esta. Muy mala experiencia.

26-11-2022
Ms Smith

STOP DO NOT BUY ANY TICKETS!!! "We can confirm that Festicket Ltd entered Administration on Monday 12th September. For queries in relation to tickets paid for (or partly paid for) please contact the event promoter/organiser. Kind regard Dan Hashemi"

26-11-2022
Выбираю счастье (Iamlove)

for a year already they don't give back the money for the concert and don't answer. Scam

26-11-2022
Da Thurd

Do not under any circumstances buy a ticket with them - still have not received a refund for Hospitality in the Woods and will likely never receive it. Scammers.

26-10-2022
Gemma Mitchell

Event was cancelled for steps in September and had no refund and having no luck with customer services and will never use again PLEASE DO NOT FALL IN THE TRAP WE DID

26-10-2022