Ferragamo
Ferragamo is a renowned company based in London, England. They specialize in manufacturing and fabricating high-quality jewellery and leather goods. With years of experience in the industry, Ferragamo has established itself as a trusted name in the field of manufacturing and fabrication. They are committed to delivering exceptional products that meet the needs and expectations of their customers. Whether it's jewellery or leather goods, Ferragamo is dedicated to providing the best quality products to their clients.
Introduction to Ferragamo
Ferragamo is a luxury brand that specializes in leather goods and jewellery. The company was founded in Italy in 1927 by Salvatore Ferragamo and has since become a global brand, known for its high-quality craftsmanship and innovative designs. What makes Ferragamo unique is their commitment to sustainable and ethical manufacturing practices, ensuring that their products are not only beautiful but also responsibly made.Services & products
Ferragamo offers a wide range of luxury products, including leather handbags, shoes, belts, and wallets, as well as jewellery such as bracelets, necklaces, and earrings. Each product is expertly crafted using the finest materials and designed to be both stylish and functional. Ferragamo also offers custom-made services for their leather goods, allowing customers to create a one-of-a-kind piece that is tailored to their specific needs and preferences.Location
Ferragamo's flagship store is located on Bond Street in the heart of London's luxury shopping district. The area is known for its high-end fashion boutiques and designer stores, as well as upscale restaurants and cafes. The store is easily accessible by public transportation, with the closest tube stations being Oxford Circus, Green Park, and Bond Street, all within a 10-minute walk from the store.Benefits
Customers should choose Ferragamo because of their commitment to quality and sustainability. Each product is made with the utmost care and attention to detail, ensuring that it will last for years to come. Ferragamo also uses sustainable materials and manufacturing processes, making them a responsible choice for environmentally conscious consumers. Additionally, their custom-made services allow customers to create a unique and personalized product that perfectly suits their individual style and needs.Good to know
Customers should be aware that Ferragamo products do come with a higher price tag due to their luxury quality and craftsmanship. However, this investment is worth it for those who value high-end fashion and sustainable manufacturing practices.Reviews
Customers rave about the quality and design of Ferragamo products, with many stating that they are worth the investment due to their longevity and timeless style. Reviewers also appreciate the company's commitment to sustainability and ethical manufacturing practices. The only downside mentioned in reviews is the higher price point, but most customers agree that the quality justifies the cost.FAQ
How do you source your raw materials for the jewellery production?
We source our raw materials from trusted suppliers who provide high-quality materials. We prioritize sustainability and ethical sourcing in our material selection process.Can you customize the leather goods to suit my specific needs?
Yes, we offer customization services for our leather goods. Our team is happy to work with you to create a unique product that meets your specific needs and preferences.How long does it typically take for you to manufacture and deliver your leather products?
The time it takes to manufacture and deliver our leather products varies depending on the specific item and customization requests. However, we strive to provide timely delivery and will communicate with our customers throughout the process to ensure their satisfaction.Do you offer any warranties or guarantees on your products quality?
Yes, we stand behind the quality of our products and offer warranties and guarantees to ensure customer satisfaction. Our team is dedicated to providing high-quality products that our customers can rely on.Reviews
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Amir Khedri
26-04-2023
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FloraAio
Very disappointed experience at Ferragamo on Bond St. My mom and I went shopping at Bond St. on Friday March 3rd. We purchased a handbag from Ferragamo and had a nice shopping experience with Luis. During the day, we visited other brands and decided to return the bag we purchased from Ferragamo. The next day, Saturday March 4th, we went back to Ferragamo and requested for a return. The bag is in original condition and packaging with tag, dusty bag, and original plastic sticker/protector. The person in the front desk (I forgot to ask for his name) told us it’s non-refundable, only eligible for exchange or store credit within 14 days of purchase. No one ever told us this is final sales (this is not a sales item) when we purchased the item (Ferragamo can check on cctv and prove me wrong) and there is no display at the cashier desk showing ‘final sales’ or ‘non-refundable’. To be more clear, there is no display AT ALL at the cashier desk. He then told me “Non-refundable is stated on the receipt AND it is customer’s responsibility to check on the return policy”, he then mentioned “ we used to have return policy display, but it doesn’t look good for displaying the sign, so we took it off” I argued that the “Non-refundable” statement on the receipt can only prove that we were notified AFTER the purchase (everyone gets the receipt after the purchase has already been made, correct?) Ferragamo neither mentions or display ‘non-refundable’ policy on their WEBSITE nor in store. How does customer check on the return policy? I assume that’s the reason Ferragamo has been losing customers over the years. Not just the design and variety of bags display on shelf and also the employee training. We ended up exchange it for another bag because there is a minor defect. And of course they do not see the stractch when we show it to them. Instead, another sales told us “No one is perfect, even human is not perfect”. Good statement, but I don’t think this is suitable for this situation. We didn’t have enough time to argue or contact customer service because we had flight to UAE and USA the next day (Sunday). Hopefully there is an imporvement for any other who is visiting Ferragamo in the future. Because my family and I are not coming back again.
26-03-2023
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Dr. Faiza Al Ali
26-09-2022
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Keshav Aneja
26-09-2022
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iammisspauline
Greeted by the lovely Niloo. She was sooo lovely and patient with me and my mum. She made some great recommendations. She kindly gifted me with a bottle of wine for my birthday.
26-08-2022
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Matthew C K Triggs
Tl dr: do not buy from the sale - they will not refund or exchange, no matter how soon you change your mind. I have been a happy customer of this store for many years, however that all changed today. I am truly appalled by the customer service I have received. On Saturday, I bought a pair of shoes for my fiancée in the sale. She wasn’t with me at the time so I took them home for her to try on. They didn’t quite fit, so on Wednesday I went into the store to return them. I was first told that no refund or exchange was possible for items bought in the sale, notwithstanding that I had bought them only 4 days beforehand. This shocked me. I was not warned at the time of purchase. The staff well knew I was buying for someone else and that therefore there was a good chance the shoes would not fit; yet they did not warn me in any way that refunds or exchanges were not possible. This is poor behaviour. To their credit, they then said that an exchange might be possible as a one off. However, after consulting the manager, they then decided that the shoes were “too worn” to be exchanged. They had only been worn at home for a quick walk up and down the living room, in the normal way one would try on shoes instore. So either they were sold to me in inadequate condition in the first place, with wear I did not notice, or their returns policy absurdly does not allow shoes to be tried on indoors for a couple of minutes. If that is the case, they should never have let me buy them for my fiancée to try on later in the first place. I was told that nothing could be done. I’m stuck with a pair of shoes that don’t fit. I cannot warn you enough not to buy anything in the sale to try on at home. I am bitterly disappointed; I have enjoyed shopping in the store until this experience. However the store has now lost a decent customer, and I would urge you to stay away.
26-06-2022
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Kashish Grover
26-06-2022
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Ilai Schechter
26-05-2022
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Jen S
Amazing customer service - thank you
26-05-2022
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Godswill Osademe
26-05-2022
