Feroza
Feroza is a company based in Birmingham, England that specializes in costume rental services and clothing & fashion. They offer a wide range of costumes for various occasions and events. Feroza is committed to providing high-quality costumes and exceptional customer service to their clients.
Introduction to Feroza
Feroza is a costume rental service based in Birmingham, England. Founded in 2015, the company is dedicated to providing unique and high-quality costumes to customers for any occasion. What makes Feroza unique is their attention to detail and commitment to customer satisfaction.Services & products
Feroza offers a wide range of costumes for rent, including period costumes, character costumes, and cosplay costumes. Customers can also purchase accessories and makeup to complete their look. The company prides itself on offering high-quality costumes that are both authentic and comfortable to wear.Location
Feroza is located on Alum Rock Road in Birmingham, a bustling area known for its diverse and vibrant community. The surrounding businesses include a mix of shops, restaurants, and cultural centers, making it an exciting destination for visitors. The closest public transportation options include the Alum Rock bus stop (0.1 miles), the Duddeston train station (1.2 miles), and the Aston train station (1.5 miles).Benefits
Customers should choose Feroza because of their extensive selection of high-quality costumes and their commitment to customer satisfaction. The company goes above and beyond to ensure that each customer finds the perfect costume for their needs and that the costume fits comfortably and looks great.Good to know
Customers should be aware that Feroza requires a deposit for all costume rentals, which is refundable upon return of the costume in good condition. Additionally, the company recommends booking costumes in advance to ensure availability.Reviews
Customers rave about Feroza's excellent customer service and high-quality costumes. Many customers appreciate the attention to detail that goes into each costume and praise the company for making their costume dreams a reality. Overall, Feroza is a top-rated costume rental service that customers highly recommend.Amenities
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FAQ
What is the range of costumes available for rent?
At Feroza, we offer a wide range of costumes for rent. Our collection includes costumes for different occasions, such as Halloween, themed parties, and theatrical performances. We have costumes for both adults and children, and our inventory is regularly updated to ensure that we have the latest styles and trends.What is the rental price range for the costumes?
Our rental prices vary depending on the type of costume and the rental period. However, we strive to offer competitive pricing and our rental rates start from as low as £10 per day. We also offer discounts for longer rental periods, so be sure to ask our staff for more information.What is the rental period for the costumes?
Our standard rental period is one day, but we also offer longer rental periods if needed. We understand that some events may require costumes for multiple days, and we are happy to accommodate those needs. Our staff can provide more information on rental periods and pricing.What is the process for returning the rented costumes?
Returning rented costumes is easy! Simply bring them back to our store before the end of the rental period. We do ask that you return the costume in the same condition as when you received it, and we may charge a fee for any damages or missing items. Our staff will inspect the costume upon return and provide any necessary instructions.Is there a deposit required and how much is it?
Yes, we do require a deposit for all rentals. The deposit amount varies depending on the type of costume and the rental period, but it typically ranges from £20-£50. The deposit is fully refundable upon the return of the costume, as long as there are no damages or missing items. Our staff can provide more information on deposit amounts and policies.Reviews
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SHAIKH ABDULLAH39
26-04-2023
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Noor Fathma
Infinite level of unsatisfactory..🙄😑
26-05-2022
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sanna beghum
They wouldn't let me refund
26-05-2022
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A Sab
👎
26-05-2022
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Anum Batool
Just want to say very bad customer service, misguiding and I am not a satisfied customer. It will be my first and last visit .They scam you without you noticing. Then when I spoke to the manager she was just as bad.They have a very bad policy of refund and exchange. I would strongly recommend to stay away from this place..👎🏾👎🏾👎🏾👎🏾👎🏾
26-05-2022
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Bouchra ben messaoud
26-05-2022
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N H
Good however the lady at the counter was more interested in talking on the phone than helping out when we asked her for help she asked another staff member to help us out as she was too damn busy on the phone! Thanks to the lovely lady who helped us out tho :) some staff need customer service training because that’s not professional.
26-05-2021
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Zarrish Yusaf
Excellent service and prices, thank you to the lady for saving my bag which I forgot there ! Very kind of you xx
26-05-2020
