Felicity Hat Hire
Felicity Hat Hire is a hat shop located in West Wickham, England. They specialize in hat hire services for various occasions. Their collection includes a wide range of hats suitable for weddings, races, and other formal events. Felicity Hat Hire is a go-to destination for those looking for stylish and elegant headwear.
Introduction to Felicity Hat Hire
Felicity Hat Hire is a hat shop located in West Wickham, England. The company was founded in 2010 by Felicity, who has a passion for hats and a desire to provide her customers with unique and affordable options. What makes this company stand out is their commitment to providing personalized service to each customer, ensuring that they find the perfect hat for their needs.Services & Products
Felicity Hat Hire offers a wide range of hats for various occasions, including weddings, races, and other formal events. They also provide hat hire services for those who don't want to purchase a hat outright. Customers can choose from a variety of styles and colors to suit their individual taste and outfit.Location
Felicity Hat Hire is located on Station Rd in West Wickham, a bustling town in the London Borough of Bromley. The area is home to several other shops and businesses, including clothing stores, cafes, and restaurants. Customers can expect a lively and friendly atmosphere when visiting the shop. The closest public transportation options are West Wickham Railway Station (0.2 miles), Hayes Railway Station (1.8 miles), and Bromley South Railway Station (2.1 miles).Benefits
Customers should choose Felicity Hat Hire because of their commitment to customer service and affordable pricing. The staff is knowledgeable and friendly, and they will work with customers to find the perfect hat for their needs. The shop also offers a wide range of styles and colors, ensuring that there is something for everyone.Good to Know
Customers should be aware that Felicity Hat Hire operates by appointment only. This ensures that each customer receives personalized attention and that the staff can dedicate their time to finding the perfect hat for each individual.Reviews
Customers rave about Felicity Hat Hire, praising the staff for their knowledge and expertise. They also appreciate the affordable pricing and the wide range of styles available. Overall, customers highly recommend Felicity Hat Hire for all their hat needs.Amenities
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cash register -
hat stand
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hat display
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hat rack
FAQ
What types of hats do you offer?
We offer a variety of hats including fascinators, headbands, pillbox hats, and wide brim hats. Our collection also includes hats for different occasions such as weddings, races, and formal events.Do you offer customization options for hats?
Yes, we offer customization options for our hats. Our team can work with you to create a unique design that suits your style and occasion. We also offer hat trimming services to personalize your hat further.What is your return policy for hats?
We have a strict no-return policy for our hats due to hygiene reasons. However, we understand that there may be extenuating circumstances, so we encourage customers to contact us to discuss their situation.Can you assist in finding the perfect fit for a hat?
Yes, we provide personalized consultations to help our customers find the perfect fit for their hat. Our team can advise on the best style, size, and shape of hat to suit your face shape and outfit.Do you offer any maintenance or care tips for hats?
Yes, we provide care and maintenance tips for our hats to ensure they last as long as possible. We recommend storing hats in a cool, dry place, avoiding exposure to water or extreme temperatures. We also offer cleaning and repair services for our hats to keep them looking their best.Reviews
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Hugh Sylvester
18-04-2023
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LISA YEOMAN
The service was fantastic. The choice of hats was brilliant. I found the staff friendly and helpful in choosing a hat for my daughter's wedding. I received lots of comments on the day.
18-01-2023
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Just Me
Helpful staff
18-10-2022
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angie sherlock
Excellent range of stock, friendly professional service. Can get busy , depending on time of visit, still great service.
18-09-2022
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Angela Teodorescu
I hired a hat for my wedding in August. I was absolutely spoiled for choice with hats in all colours, shades and styles. It was a lot of fun trying them on and when I collected the one I had chosen it was beautifully packaged and ready to go. Overall a great experience and the hat was a fabulous complement to my dress. Thank you.
18-09-2022
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Julie Pook
Thank you for our lovely Hats that we hired for my sons wedding. Would definitely recommend this lovely little shop full of beautiful different colour and styls hats . The ladies are so friendly and patient in helping you choose the right hat for you nothing is too much trouble . The hats completed our outfits and made us feel very glamorous.
18-08-2022
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Wendy Scott
I have used the shop twice in the last 2 months I found the ladies there are extremely helpful, kind and patient, will always go back there when I need a hat and I have recommended all my friends to go there
18-07-2022
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Karen Woodward
Lovely friendly and extremely helpful staff. They found me a perfect match to my outfit. Will definitely use them again.
18-07-2022
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Carol Gardner
I went to Felicity Hat Hire in June 2022 to hire/buy a hat Ascot. It was the first time I was going to Ascot and also the first time I was buying a hat of this kind. I called ahead to enquire if they could help, in which they said yes. I entered the shop, approached one of the shop assistants and she stood there messaging on her mobile phone. She looked up, and continued on her phone. I told her I’d rung ahead and she was abrupt and rude with her tone. I was told to go and change into my outfit and I stood waiting for her to help me for 15 mins. There was only 1 customer In there and they were being served by another assistant. I told them this was my first time at Ascot and I really needed help. I was also a little anxious as this was something I had never done before. I was offered no help, I was left to look for myself. They then produced a pink fascinator that was sufficient. If I had been made to feel welcome, I would have spent longer in there and potentially chosen any colour, as I did make it aware that I would change the colour of my shoes to go with the hat. The assistants paid more attention to the 1 customer in there. I came away feeling really upset and angry that I had received this customer experience. I also felt quite deflated that the hat I had bought was nothing special. The hat also broke on my way to Ascot. It wasn’t noticeable, but really not ideal. I had to find superglue to fix it. I will never go in there again and I am really disappointed that there are workers in there that deliver this type of customer experience, when really, they should not be in a customer facing role.
18-07-2022
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Kay Higgins
Very friendly and extremely helpful. Had exactly what I was looking for.
18-06-2022
