FELDER-GROUP UK
FELDERGROUP UK is a leading supplier of woodworking machinery and equipment in the United Kingdom. With a focus on providing high-quality products and exceptional customer service, FELDERGROUP UK has become a trusted name in the woodworking industry. Their extensive range of products includes everything from saws and planers to dust extractors and CNC machines. Whether you're a professional woodworker or a hobbyist, FELDERGROUP UK has everything you need to get the job done right.
Introduction to FELDERGROUP UK
FELDERGROUP UK is a company that specializes in providing high-quality woodworking machinery and equipment. The company has been in operation for several years and has built a reputation for itself as a reliable supplier of woodworking supplies. FELDERGROUP UK is unique in that it offers a wide range of products that are designed to meet the needs of both professional woodworkers and hobbyists.Services & Products
FELDERGROUP UK offers a variety of products and services that are designed to meet the needs of its customers. Some of the products that the company offers include woodworking machinery, equipment, and accessories. Customers can also purchase spare parts and consumables for their machines. In addition to selling products, FELDERGROUP UK also offers repair and maintenance services for woodworking machinery.Location
FELDERGROUP UK is located in Milton Keynes, England. The area is known for its thriving business community and is home to many other woodworking supply stores. Customers can expect to find a variety of businesses in the area, including restaurants, cafes, and retail stores. There are several public transportation options available near the company's location, including the Crownhill bus stop, which is just a short walk away.Benefits
Customers should choose FELDERGROUP UK because of the company's commitment to providing high-quality products and services. The company's knowledgeable staff is always available to answer questions and provide assistance to customers. In addition, FELDERGROUP UK offers competitive prices on its products and services, making it an affordable option for both professional woodworkers and hobbyists.Good to Know
Customers should be aware that FELDERGROUP UK specializes in woodworking machinery and equipment. While the company offers a wide range of products, its focus is on serving the needs of woodworkers.Reviews
Customers have praised FELDERGROUP UK for its excellent customer service and high-quality products. Many customers have noted that the company's staff is knowledgeable and helpful, and that the products offered by the company are top-notch. Overall, customers have had positive experiences with FELDERGROUP UK and would recommend the company to others in the woodworking industry.Amenities
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special orders -
customized products
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online shopping
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expert advice
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financing options
FAQ
What types of woodworking machinery and equipment do you offer?
We offer a wide range of woodworking machinery and equipment including saws, planers, jointers, routers, edge banders, sanders, and CNC machines. Our products are designed to cater to the needs of both small scale and large scale woodworkers.Do you offer any warranties or guarantees on your products?
Yes, we offer warranties and guarantees on all our products. The warranty period and terms may vary depending on the product. However, we ensure that all our products are of high quality and are built to last.Can you provide assistance with installation and setup of the machinery?
Yes, we do provide assistance with installation and setup of our machinery. Our team of experts are always ready to assist our customers with any queries or technical difficulties they may encounter.Is there any training available for the use of the equipment?
Yes, we provide training for the use of our equipment. Our team of experts can provide on-site training or online training depending on the customer's preference. We believe that proper training is essential for using our equipment safely and efficiently.What brands do you carry and how do they compare in terms of quality and price?
We carry various brands of woodworking machinery and equipment including Felder, Format-4, Hammer, and Mayer. All our brands are known for their high-quality products and innovative designs. In terms of price, we offer a range of products to cater to the needs of customers with different budgets.Reviews
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Mitchel Hicks
26-03-2023
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Karl Ley
I really wish I had read the Google reviews before buying...... Felder AD741. 95% of the stuff we do is MDF, so it's really for the odd bit of tulip/oak. It can literally go a month or more without use. First off, I was missold the machine. The rep insisted that the extension tables could be used on each end of the bed, giving overall length of 3m. Which is really handy when machining up large worktops etc. But no. On delivery, I discovered they only fit on one end of the machine. At this point I should have returned the thing..... But I felt bad for the rep (who's now left the company) and I accepted their work-around. The initial "commissioning" (for which you have to pay or the warranty is invalidated) was a joke. The guy who turned up didn't have a clue about the machine. I voiced concerns regarding the braking, and he said "that's normal", and there were many other things I wasn't happy about. So much so that I took it up with their "customer support". They sent another (much more experienced) engineer, and all seemed to be good. After 20months (some of which were in lockdown) I noticed that it wasn't cutting correctly. The beds had worked their way out of co-planar. I contacted Felder, only to be told that it was a chargeable "repair". They consider that the machine should be serviced "at least every 12 months for realignment". What a joke! An £8k machine which needs realigning every 12 months (at least). I explained that we had given the machine very little use. Not interested. I also pointed out that the rep moved me away from the Hammer model as he said this was "much more robust". Long story short - avoid Felder. ps - Look at the reviews. No responses to all the 1 star reviews, and all the 5 star reviews look fake to me - no comments etc.
26-02-2023
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Rob Woodward
Appauling technical support and parts backup. I never normally leave reviews good or bad and have been a felder customer for over 10 years spending north of £100k with them. But I have been so disappointed in the machine service, technical support and parts backup recently that I can no longer buy or recomend their machines. The machines are great but everything else is so bad you can run a business dealing with them. My last experience and the one that pushed me to leave this review, was failed motor switch on the extraction unit - Not stocked in the UK took nearly 2 weeks to arrive and when it did - it did not match the terminals on the old, and all their wring diagrams are in Austrian - I had red / yellow and black and the book said - br, gr, sw. It took nearly a day and several engineers to tell me what to do. - This is basic stuff, and there was no understanding at their end that without extraction my workshop could not function, and had not for nearly 2 weeks
26-11-2022
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Reddish Joinery
26-05-2022
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Siva Lam
we brought 3 machines from them from past 4 years . now they don't have proper installers for the machine . they got inexperienced . recently we brought the beam saw from them they took almost two weeks to install the machines . very unprofessional people .we paid the deposit for the edgebander machine more than 9 months . they agreed to refund the deposit . they wasted my time . we agreed to buy the machine from other company . now they are saying machine ready . they got very good sales people not very good installers or maintenance people. when you are buying the machine please don't go for the sales pitch make sure they got experienced installers . service manager( chris kelly)is the only person had a knowledge on the machines .
26-05-2022
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Fishy 3.0
26-05-2022
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wayne cottrell
Felt very welcome. Very nice people. Good service all around
26-05-2022
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nicholas olmesdahl
What a shocking company. I will never buy another machine from them. We have four machines and were always loyal when we needed something new! We have a 5 year old veneer press - yes only 5 years old that broke down first after 3.5 years. We spent £5000 trying to fix it, they then, after a big argument, started trying to fix it at their cost. No luck. They have just turned round to me and said they can't do anything else, all I can do is buy a new one at a very slightly reduced rate!!! Could you think of anyone that would pay £20K plus for a machine that doesn't even last 3.5 years!!! DO NOT SHOP WITH THIS COMPANY. All happy to take your money as fast as possible, then drop you as fast as they can, when their machines don't work. Spread the word, I know I will be, social media is an amazing thing to make customers aware of large companies treatment of the small guys!!
26-05-2021
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Neal Taylor
26-05-2021
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Andrei Raihert
26-05-2021
