Fawcetts
Fawcetts is a company based in Salisbury, England that specializes in providing financial services as Chartered Accountants. They are dedicated to helping their clients achieve their financial goals through expert advice and personalized solutions. With a team of experienced professionals, Fawcetts is committed to delivering high-quality services that meet the unique needs of each client.
Introduction to Fawcetts
Fawcetts is a firm of Chartered Accountants and Financial Services which was established in 1990. The company provides expert financial advice and guidance to individuals and businesses alike. What sets Fawcetts apart from other firms is their personalized approach to each client, tailoring their services to meet the unique needs of each individual or business they work with.Services & products
Fawcetts offers a range of services including accounting, auditing, tax planning, and financial advice. They also provide business support services such as payroll and bookkeeping. Whatever the financial need, Fawcetts has a team of experienced professionals who can provide expert guidance and support.Location
Located in Salisbury, England, Fawcetts is situated in Windover House on St Ann St. The area is bustling with a variety of businesses including cafes, shops, and restaurants. Customers can expect a vibrant atmosphere in the area. The closest public transportation options are the Salisbury train station, which is 0.8 miles away, the Salisbury Bus Station, which is 0.4 miles away, and the Castle Street bus stop which is just a few steps away from the office.Benefits
Fawcetts prides itself on its exceptional customer service and personalized approach. They take the time to understand each client's unique needs and tailor their services to meet those needs. Their team of experienced professionals are dedicated to providing expert guidance and support, ensuring that their clients receive the best possible service.Good to know
Customers should be aware that Fawcetts specializes in providing financial services to businesses and individuals in the Salisbury area. They do not offer remote services to customers outside of the area.Reviews
Customers have praised Fawcetts for their exceptional customer service and personalized approach. They have also been commended for their expertise and professionalism in the field of financial services. Overall, customers have had a positive experience working with Fawcetts and would recommend their services to others.Amenities
-
free consultation -
tax planning
-
financial advice
-
financial planning
-
investment advice
-
financial analysis
-
business advisory
-
auditing
-
risk management
-
corporate finance
-
accounting services
FAQ
What specific services do you offer as a chartered accountant?
As chartered accountants, we offer a wide range of financial services including bookkeeping, financial planning, tax advice, audit and assurance, payroll, and business advisory services. We also provide company formation and secretarial services.How experienced are your accountants in handling financial matters in my industry?
Our accountants are highly experienced and knowledgeable in handling financial matters for a diverse range of industries. We have a team of experts who specialize in different sectors and have extensive experience in providing tailored financial solutions to our clients.Can you provide references or case studies of your successful financial management for other clients?
Yes, we can provide references and case studies of our successful financial management for other clients. We have a proven track record of delivering excellent financial services to our clients, and we are happy to share our success stories with potential clients.What is your fee structure and how do you bill for your services?
Our fee structure varies depending on the type and complexity of the services required. We offer competitive pricing and transparent billing, and we will provide a detailed breakdown of all costs before commencing work. We bill our services based on agreed-upon milestones and deliverables.How often do you communicate with your clients regarding their financial status?
We believe in maintaining regular communication with our clients to ensure they are always up-to-date on their financial status. We typically communicate with our clients on a monthly or quarterly basis, depending on their needs and preferences. We are also available to provide ad-hoc financial advice and support as required.Reviews
-
Jack
It is a shame that I feel I’ve been put in a position where I need to leave this review. I am utilising the review system that Google offers to provide a review for Fawcetts based on my personal experience. I have weighed my star-rating carefully to reflect this. I was a customer of Fawcetts for 11-years and for ten of those, I was very happy. My accountant was one of the business partners and was always quick to reply to emails, return phone calls, and was prompt with filing the various tax returns that myself and my business required. They also readily helped when I needed financial information quickly, such as when I purchased my first home. Up until then, this would have earned them a 5-star review. Sadly, in the last year, they missed a crucial deadline in registering my business for VAT. This required I drop all my work at a moments notice to spend many weeks pouring over transactions. Additionally, they neglected to tell me, for two years, that they raised their prices for the services they were providing me and expected me to accept this and with no notice or formal account review. After much back-and-forth I was able to get them to credit some of this to my account however, at no point would they accept responsibility for any wrong-doing or offer any way of an apology. I felt this greatly degraded my relationship of trust I had with them. My accountant, one of the business partners, then handed over my account to someone else within the business. After this matter was settled, I never received an email reply from the partner again. From then on, responses to emails became less frequent and I was sometimes left waiting for a reply to an email for 2-4 weeks. Finally, I had had enough and decided to look for another accountant. I provided my notice to Fawcetts and never received a formal response - only an invoice for some additional VAT work in the post the following day, and a statement several weeks later. After repeated phone calls attempts, I was finally able to speak to the accountant that I had been dealing with there but again, was never offered any way of an apology or acceptance of poor customer service towards an otherwise happy customer up until the past year. I made it clear that this would be reflected in my public review, as stated here. Fortunately, they did send the relevant paperwork to my new accountant. I am much happier since leaving Fawcetts as my new accountant has been more helpful, responsive, and affordable. I won’t be looking back.
28-11-2022
-
Niwesh Limbu
28-10-2022
-
Aaron Whiffin
We've used Fawcetts for our Ltd company accounts for a few years now and they've been great. Offering advice on tax savings, and always friendly when we pop in. They set up our Payroll, offered training, and most importantly to me always answer the phone should I call.
28-05-2017
