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Public Housings, Housing Associations, Associations Or Organizations, Apartment Complexes

Family Housing Association

Family Housing Association is a housing association based in Birmingham, England. They specialize in providing affordable housing solutions to individuals and families in need. Their services include managing apartment complexes, working with associations and organizations, and providing public housing options. Family Housing Association is committed to improving the real estate and housing sector, and their work is focused on serving the public sector and society as a whole.

Introduction to Family Housing Association

Family Housing Association is a housing association based in Birmingham, England. The company was founded with the purpose of providing affordable and high-quality housing to those in need. They aim to create communities where families can thrive and feel safe. What makes this company unique is their commitment to providing excellent customer service and their focus on creating sustainable and energy-efficient homes.

Services & products

Family Housing Association offers a variety of services to their customers. They manage a number of apartment complexes and public housing properties throughout Birmingham. They provide tenants with affordable and comfortable homes that are equipped with modern amenities. In addition to housing, they also offer support services such as counseling, job training, and financial assistance.

Location

Family Housing Association is located in the heart of Birmingham, near the Bordesley area. This area is known for its diverse community, with a mix of residential and commercial properties. There are many local businesses in the area, including shops, restaurants, and cafes. The company is easily accessible by public transportation, with the closest bus stops being Bordesley Circus (0.1 miles), Coventry Road (0.2 miles), and Small Heath Station (0.3 miles).

Benefits

Customers should choose Family Housing Association because of their commitment to providing high-quality, affordable housing. They are known for their excellent customer service and their focus on creating sustainable and energy-efficient homes. They also offer a variety of support services to their tenants, including counseling, job training, and financial assistance.

Good to know

Customers should be aware that Family Housing Association is a non-profit organization that is dedicated to serving the community. They are committed to creating safe and sustainable communities where families can thrive. They have a strict application process for tenants, and applicants must meet certain income and eligibility requirements.

Reviews

Customers have praised Family Housing Association for their commitment to providing affordable and high-quality housing. They have also received positive reviews for their excellent customer service and their focus on creating sustainable and energy-efficient homes. Many tenants have appreciated the support services offered by the company, including counseling, job training, and financial assistance.

FAQ

How long has the Housing Association been in operation?

We have been in operation for many years, providing affordable housing to families in need.

How does the Housing Association handle maintenance and repairs for their properties?

We have a dedicated maintenance team that handles repairs and maintenance for our properties. Residents can submit maintenance requests, and our team responds promptly to address any issues.

What is the policy on renewing leases and rent increases?

Our policy on renewing leases and rent increases varies depending on the specific property and location. We strive to be fair and transparent in our policies and communicate any changes to our residents in advance.

Can you provide examples of successful initiatives or projects your organization has undertaken?

We have undertaken various successful initiatives and projects, including the renovation and modernization of our properties, the implementation of energy-efficient measures, and the creation of community programs and services for our residents.

What amenities and services are included with public housing units?

The amenities and services included with public housing units vary depending on the specific property and location. However, we strive to provide safe, clean, and comfortable housing with basic amenities such as heating, plumbing, and electrical systems, as well as access to community services and programs.

Reviews

  • Hussain Ahmed

    Perfect

    26-12-2022
  • Sab G

    Housing association one of the worst ive dealt with enquiries not dealt with properly complaint system not adequate this is definitely not a housing association with there citizens in mind name gets changed every so often new vans new uniforms new cars but yet there homes fail beyond repair

    26-05-2021
  • J May

    No straight answer on phone, been on the line for over 25 mins locked out of my flat. Emergency number wont help for this matter. Shame

    26-05-2020
  • Tamy.N

    26-05-2020
  • Jonathan Weston

    26-05-2020
  • Ben Bennett

    26-05-2019
  • hayley gunnell

    Can't fault them had problems with another housing team and optima helped us though our worries. We managed to find a place to live within 6 months of signing up for a new home and they have helped us with any information we needed can't THANK THEM ENOUGH 👍😊

    26-05-2019
  • steve baldock

    If you are or are thinking about shared ownership be very careful as optima treat you like you don't exist, shocking customer service.

    26-05-2018
  • Laydee N

    Absoultely rubbish and i would not recommend anyone to go with family optima they are not good. Dishonest, unhelpful, selfish and greedy for their rent.

    26-05-2018