Falck UK Ambulance Services Ltd
Falck UK Ambulance Services Ltd is a company based in London, England that provides ambulance services for emergency situations. Their team is dedicated to providing prompt and efficient care to those in need.
Introduction to Falck UK Ambulance Services Ltd
Falck UK Ambulance Services Ltd is a company dedicated to providing ambulance services to people in need during emergency situations. The company was founded in 1906 in Denmark and has since expanded to over 30 countries worldwide. Falck UK Ambulance Services Ltd prides itself on its commitment to providing compassionate care to patients and serving as a reliable partner to healthcare providers and emergency responders.Services & products
Falck UK Ambulance Services Ltd offers a variety of ambulance services, including emergency response, patient transport, and event medical cover. The company also provides specialized services such as bariatric transport and high dependency unit transfers. Customers can expect highly trained and experienced professionals to provide quality care during transportation.Location
Falck UK Ambulance Services Ltd is located in the Twelvetrees Business Park in London, England. The area is home to various businesses, including offices and warehouses. Customers can expect a bustling environment with easy access to nearby shops and restaurants. The closest public transportation options are the Bromley-by-Bow tube station, which is 0.7 miles away, the Devons Road DLR station, which is 0.5 miles away, and the Bow Church DLR station, which is 0.6 miles away.Benefits
Customers should choose Falck UK Ambulance Services Ltd because of its commitment to providing high-quality care during emergency situations. The company's experienced professionals are equipped with the latest technology and equipment to ensure patient safety and comfort during transportation. Falck UK Ambulance Services Ltd also prides itself on its ability to work closely with healthcare providers and emergency responders to provide a seamless patient experience.Good to know
Customers should be aware that Falck UK Ambulance Services Ltd may not be covered by all insurance providers. It is important to check with your insurance provider before using the company's services to ensure coverage.Reviews
Customers have praised Falck UK Ambulance Services Ltd for its prompt and professional service during emergency situations. Many have commented on the company's compassionate care and dedication to patient safety and comfort. Overall, customers have had positive experiences with Falck UK Ambulance Services Ltd and would recommend the company to others in need of ambulance services.Amenities
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24-hour availability -
paramedic staff
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advanced life support
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wheelchair accessibility
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air ambulance
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stretcher accessibility
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cardiac care
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oxygen supply
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medical equipment
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emergency response
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trauma care
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critical care
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emergency transport
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iv therapy
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on-site diagnostics
FAQ
What is the average response time for your ambulance services in emergency situations?
Our average response time for emergency situations varies depending on the location and traffic conditions, but we strive to arrive as quickly as possible to provide prompt and efficient care to our patients.What level of training do your paramedics and emergency medical technicians have?
Our paramedics and emergency medical technicians undergo extensive training and certification programs to ensure they are equipped with the knowledge and skills necessary to provide high-quality care in emergency situations. They receive ongoing training and education to stay up-to-date with the latest advancements in medical care.Do you accept insurance for ambulance services, and if so, which providers?
Yes, we do accept insurance for ambulance services. We work with a variety of insurance providers to ensure our patients receive the care they need without financial burden. Please contact us for more information on which providers we work with.What types of equipment and medical supplies are available on your ambulances?
Our ambulances are equipped with advanced medical equipment and supplies, including cardiac monitors, defibrillators, oxygen tanks, and various medications. We ensure our equipment is regularly maintained and updated to provide the best possible care to our patients.Are your ambulance services available 24/7, and what areas do you cover?
Yes, our ambulance services are available 24/7 to provide emergency medical care to those in need. We cover a wide range of areas in and around London, including both urban and rural locations. Please contact us for more information on our coverage area.Reviews
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Sylvia Parnell
Appalling coordination for collecting renal patients treated like left luggage. Waiting 2 hours or more to be picked up after dialysis. I live 5 minutes away by car from St Charles and am the last person to be picked up. Mobility issues prevent me from walking home.
28-12-2022
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Omer Ahmed
Don't work with these guys bz of unfair primitive staff dominating the group
28-05-2022
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Vanessa Mondala
I have used this ambulance service yesterday 02/12/2021 and: - originally booked for pick up time at 10am(advance booking) but they managed to arrived at 1035 in Charing Cross hospital - 35 minutes late. - Going back to Charing Cross hospital from St Marys Hospital was Horrible experience! - I arrived in Transport lounge at 12.50, at first they can’t find my booking. It took 5-10 minutes for them to find it. I have told them on my arrival that I am shivering and I think I have fever which I am in treatment for sepsis. They haven’t said anything. - I received a text about my transport at 1259, saying “Hello. Your patient transport will arrive within 30 minutes, this is subject to change dependent on traffic. Please remember to wear a face covering or surgical mask. See you soon” - 10 minutes prior I received the second text at 1418 - the Male staff did informed me that my transport will be here in the next 20 minutes. - at 1418, I have spoken with the staff as I’m feeling dizzy and my head will be burst. The staff said they will check but now got back to me - at 1510, I went to speak with the staff and the controller saying that it will probably will have more than 40 minutes of waiting but the male said, they said it’s only 30 minutes. I have reminded them that I don’t feel well. I’m shivering and my head is painful. - At 1530h, I took the risk to take taxi and when I arrived in 7N, I have 39C temperature. Flack ambulance - you don’t know how to prioritise your patients, you don’t know how to assess patients, you don’t know how to escalate to more trained medical/clinics staff about the clinically poor patients. Your service is poor and you should be honest to your patients.
28-05-2022
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sahar
I would give it zero if I could, Rubbish rubbish service which doesn’t value patients time and health. They forgot to pick up the patient in the morning, On the way back waiting 2/3 hrs in hospital for them to arrive while keep saying it takes 10/15 min to arrive Disgusting service
28-05-2022
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Steve Lindsey
The reason I’m giving a 2 star rating the ambulance crews and transport lounges are great but the lack of knowledge of the route planners in Milton Keynes is less than favourable if you have an appointment you have to book an hour prior to your appointment so you get there on time my gripe is that the planning of routes for returning home from hospital can be tortuous example I’m wheelchair bound with some breathing difficulties so I travel alone for an appointment that lasted an hour meaning I spent in total waiting from 11 am till 12.15 to go had my appointment finished 2 pm it took Falck 4 hours to get me home in the rush hour which in my opinion is far to long I missed my medication time by 2 hours I belive if Falck can’t provide the service they should pay for a private car hire company to stop these delays. Longest time I’ve waited to go home is 9 hours from st Mary’s and my Charing Cross experiance on Tuesday well I could have crawled home in the time they took to get me home also the vehicles do not provide social distancing for more than one passenger as layed down by government standards one driver had 5 people to take home in a Peugeot boxer van which is les than 2 meters wide and only 3 meters in length that is not safe
28-05-2022
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Jennifer Reynolds
Falck were booked to pick up my mother and take her to hospital for a drive through covid test and then return her straight home. After picking her up and driving her a short distance, they returned her home as they said they don't do wait and returns! I explained my mum was to have an operation on Tuesday which couldn't go ahead unless she attended this covid test, but they just kept repeating to me that they don't do this service. The hospital was approx 3 miles away but they refused and the driver told me she had been sent all the way from Wembley. In the end they agreed to transport me and my wheelchair bound mother to hospital where they left us to make our own way home after the test. Thanks Falck.
28-05-2021
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David Gibson
28-05-2020
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inmlexx inmlexx
28-05-2020
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oday reer
28-05-2020
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Wendy Mante
28-05-2020
