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Telephone Answering Services

Face For Business

Face For Business is a UK-based company that specializes in providing telephone answering services for businesses. They are located in Bromley, England and offer a range of telecommunications solutions to help businesses manage their calls and improve their customer service. With their professional and reliable services, Face For Business is dedicated to helping businesses of all sizes succeed.

Introduction to Face For Business

Face For Business is a UK-based company that was founded in 2011. Their purpose is to provide businesses with professional telephone answering services, allowing them to focus on their core operations. What sets this company apart is their commitment to providing exceptional customer service and their use of state-of-the-art telecommunications technology.

Services & products

Face For Business offers a variety of services, including call answering, message taking, appointment scheduling, and virtual receptionist services. They also provide call forwarding and transfer options, voicemail services, and custom call scripting. Customers can choose from different pricing plans based on their needs.

Location

Face For Business is located in Bromley, England, in the 2D Bridge End Buildings on Orrell Lane. The area is known for its mix of commercial and residential properties. Customers can expect to find a variety of businesses in the area, including retail shops, restaurants, and professional offices. The closest public transportation options are the Bromley North and Bromley South train stations, both located about 1.5 miles away, and the Bromley Bus Station, located about 1 mile away.

Benefits

Customers should choose Face For Business because of their commitment to providing top-notch customer service. They offer a variety of services to meet the needs of different businesses, and their use of advanced telecommunications technology ensures that calls are answered promptly and professionally. Additionally, their pricing plans are flexible and affordable.

Good to know

Customers should be aware that Face For Business operates during standard business hours, Monday through Friday. They do not provide services on weekends or holidays.

Reviews

Customers have praised Face For Business for their professionalism, efficiency, and exceptional customer service. They have also noted that their services have helped to improve their businesses' overall productivity and customer satisfaction.

Amenities

  • amenity
    24-7 availability
  • amenity
    live answering
  • amenity
    call transferring
  • amenity
    voicemail services
  • amenity
    call screening
  • amenity
    appointment scheduling
  • amenity
    call recording
  • amenity
    multi-language support
  • amenity
    online account management
  • amenity
    on-call support
  • amenity
    customized greeting
  • amenity
    text messaging
  • amenity
    call conferencing

FAQ

What type of call answering services do you offer?

We offer professional call answering services for businesses of all sizes. Our services include call answering, message taking, call forwarding, and more.

How many call agents do you have and are they trained specifically for my company needs?

We have a team of experienced call agents who are trained to handle calls for various industries. We can assign agents who are specifically trained for your company's needs.

Can you customize your services to fit my company's specific requirements?

Yes, we can customize our services to fit your company's specific requirements. We understand that every business is unique, and we work with our clients to provide tailored solutions.

How quickly can you answer my calls and what are the hours of operation?

We answer calls promptly and aim to answer within three rings. Our call center operates 24/7, so we can answer calls at any time of the day or night.

How do you ensure the security and confidentiality of my callers' information?

We take the security and confidentiality of our clients' information very seriously. Our call agents are trained in data protection and we use secure systems to store and transfer data. We are fully GDPR compliant and our processes are regularly audited to ensure compliance.