Fabric Mouse is a company based in Richmond upon Thames, England. They specialize in providing a wide range of products and services related to the sewing and textile industry. Their offerings include threads and yarns wholesalers, haberdasheries, machine maintenance services, quilt shops, sewing machine repair services, sewing machine stores, sewing shops, materials and chemicals, and clothing and fashion. They are committed to providing high-quality products and services to their customers and are dedicated to meeting their needs.
Introduction to Fabric Mouse
Fabric Mouse is a company that specializes in providing a wide range of sewing-related products and services. Established in 2005, Fabric Mouse has been providing high-quality products and services to its customers for over 15 years. What makes this company unique is its commitment to providing exceptional customer service, as well as its extensive experience and knowledge in the sewing industry.Services & Products
Fabric Mouse offers a variety of products and services to its customers. They are a Threads & Yarns Wholesaler and Haberdashery, providing customers with a wide range of threads, yarns, and haberdashery supplies. They also offer Machine Maintenance Services, Sewing Machine Repair Services, and Sewing Machine Stores, ensuring that customers have access to the best sewing machines and maintenance services. Fabric Mouse also has a Quilt Shop and Sewing Shop, where customers can find a wide range of fabrics and sewing accessories.Location
Fabric Mouse is located in the Station Road Business Park in Brompton on Swale, Richmond upon Thames, England. The area is known for its industrial businesses, and customers can expect to find a variety of machinery and equipment shops and shopping in the area. The nearest public transportation options are the Brompton on Swale Train Station (0.7 miles), the Richmond Station (6.9 miles), and the Twickenham Station (7.7 miles).Benefits
Customers should choose Fabric Mouse because of the company's commitment to providing high-quality products and services. The company has a team of experienced and knowledgeable staff who are always ready to help customers with their sewing needs. They also offer competitive prices, ensuring that customers get the best value for their money.Good to know
Customers should be aware that Fabric Mouse is closed on Sundays and bank holidays. However, the company's online store is available 24/7, allowing customers to shop at their convenience.Reviews
Customers have praised Fabric Mouse for its exceptional customer service and high-quality products. They have also praised the company's knowledgeable staff, who are always willing to help customers with their sewing needs. Overall, customers have had a positive experience with Fabric Mouse and would recommend the company to others in the sewing industry.
FAQ
What is your return or exchange policy for fabric and quilting supplies?
At Fabric Mouse, we understand that sometimes customers may need to return or exchange their purchases. We have a 30-day return policy for all fabric and quilting supplies that are unused, unopened, and in their original packaging. Customers are responsible for the cost of return shipping unless the item is defective or was shipped incorrectly.
Do you offer any discounts for bulk orders?
Yes, we offer discounts for bulk orders on a case-by-case basis. Customers can contact us directly to discuss their specific needs and receive a quote for their order.
Can you provide samples of your threads and yarns for testing before purchase?
Unfortunately, we do not provide samples of our threads and yarns for testing before purchase. However, we do offer a wide variety of high-quality products from trusted brands that we are confident our customers will be satisfied with.
Do you offer any classes or workshops for sewing machine training?
Currently, we do not offer any classes or workshops for sewing machine training. However, we are always looking for ways to expand our services and meet the needs of our customers.
Do you offer on-site repair services or only in-shop repairs?
At Fabric Mouse, we offer both on-site and in-shop repairs for sewing machines. Customers can bring their machines into our shop for repairs or schedule an appointment for one of our technicians to come to their location. We strive to provide convenient and efficient repair services for our customers.
