Explorer Travel Insurance
Explorer Travel Insurance is a UK-based company that specializes in providing travel insurance services. They offer a range of insurance policies for various types of travel, including cruises, sports tours, and general travel. In addition to insurance, they also provide services related to travel and hotels. Explorer Travel Insurance is committed to providing their clients with the best possible coverage and customer service.
Introduction to Explorer Travel Insurance
Explorer Travel Insurance is a travel insurance company located in Westcliff-on-Sea, England. The company was founded with the purpose of offering travelers the peace of mind they need while exploring the world. What makes Explorer Travel Insurance unique is their focus on providing excellent customer service and tailored insurance policies to meet the specific needs of each traveler.Services & products
Explorer Travel Insurance offers a range of travel insurance products, including health insurance, cruise insurance, and sport tour insurance. Customers can also purchase trip cancellation coverage, personal liability coverage, and baggage coverage. The company prides itself on offering flexible policies that can be customized to meet the needs of each traveler.Location
Explorer Travel Insurance is located in Westcliff-on-Sea, a charming seaside town in Southend-on-Sea, England. The area is known for its beautiful beaches, lively nightlife, and excellent dining options. Visitors can expect to find a mix of small businesses and larger chains in the area. The three closest public transportation options are Westcliff-on-Sea train station (0.4 miles), Southend Victoria train station (1.3 miles), and Southend Central train station (1.4 miles).Benefits
Customers should choose Explorer Travel Insurance because of their commitment to providing personalized service and tailored insurance policies. The company understands that each traveler has unique needs and works to create policies that provide the right coverage at a fair price. Additionally, the company has a reputation for excellent customer service, making it easy for customers to get the support they need when they need it.Good to know
Customers should be aware that Explorer Travel Insurance does not currently offer travel booking services. However, the company is happy to recommend reputable travel agencies to customers who need assistance with booking their travel arrangements.Reviews
Customers rave about the excellent customer service they receive from Explorer Travel Insurance. Many reviewers praise the company for their knowledgeable staff and willingness to go above and beyond to meet the needs of their customers. Overall, customers feel that Explorer Travel Insurance provides excellent value and peace of mind when traveling.Amenities
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wi-fi
FAQ
Can you provide information on the various cruise lines your agency partners with?
Yes, we partner with a variety of cruise lines including Royal Caribbean, Carnival, Norwegian, and Princess Cruises, among others. We offer a range of travel insurance options to cover your cruise vacation needs.Are your tours suitable for beginners or only experienced athletes?
Our tours are suitable for all skill levels, from beginners to experienced athletes. We offer a variety of tour options, from leisurely sightseeing tours to more adventurous outdoor activities. Our goal is to provide a fun and safe travel experience for everyone.Can I customize my tour itinerary?
Yes, we offer customizable tour itineraries to meet your specific travel needs and preferences. Our team of travel experts can work with you to create a personalized travel itinerary that fits your budget and interests.Is there a deductible, and if so, how much is it?
Yes, there is a deductible for our travel insurance plans. The amount of the deductible varies depending on the plan you choose. Our team can provide you with more information on the specific deductible amounts for each plan.What is the process for filing a claim and how long does it typically take to receive reimbursement?
If you need to file a claim, you can do so through our online claims portal. The process typically involves submitting documentation to support your claim, such as medical bills or travel receipts. Once your claim is approved, reimbursement will be issued within a few business days. The exact timeline for reimbursement may vary depending on the specifics of your claim. Our team is available to assist you throughout the claims process.Reviews
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Neil-Henry Bonnet
Can't get hold of them through phone calls or email. Been over two months and can only get generic response that they will deal with the claim. Nothing else has happened
07-05-2023
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Ed Hamilton
28-04-2023
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Dan H
Always easy to sort and great prices, used them to claim when in the state's and was the easiest thing to do and no stress like you would think
28-02-2023
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Damian Kay
My parents both had covid in Sept 22 so could not travel. It is now Jan 23 and the claim still hasn’t been started never mind resolved. Spent hours on the phone trying to get through. DO NOT USE!
28-01-2023
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Panko Kitchen
Absolutely shocking. My mum took out a policy for herself and my step day with this company to cover travel for the next year. All of their medical history had been declared. A week before their first trip my step dad became seriously ill and hadto go into hospital. As per the policy instructions my mum informed the company of the change in my step dads health. Unfortunately my step dad became very unwell in hospital and they hadto cancel their trip. Despite being covered for the whole year which included cancellation cover the company refused to take on their claim and they have lost over £5000. Do not use this company you'd be better off without insurance as when looking at the fine print there is hardly any reason you could give to claim on the insurance as there are so many things that void the insurance. Read their fine print and get a policy with someone else!
28-12-2022
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Martin Chapple
28-11-2022
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Ian Storie
This company is a sham, please do not use them.They use a 3rd party company as claim managers, who obviously, from my experience are either understaffed or are on a bonus to delay settlement (it took four months of emails back and forward to settle a black and white issue. If I could give them minus stars I would have done so. Absolitely useless
28-08-2022
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Iain Doxey
Took over 1 hour to get through to speak to someone. Also the first time I tried the phone rang for 40 minutes then stopped. Was very unimpressed. When I finally spoke to someone they were helpfull.
28-05-2022
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Michael
To expensive for me
28-05-2022
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Mary Aitken
28-05-2022
