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Bpo Companies

ExpertCallers

ExpertCallers is a leading BPO company located in the United Kingdom. They specialize in providing IT and E-commerce services to their clients. With their headquarters in Rickmansworth, ExpertCallers is committed to delivering high-quality solutions to businesses across various industries.

Introduction to ExpertCallers

ExpertCallers is a Bpo company based in Rickmansworth, England, that specializes in providing IT & E-Commerce services. Founded in 2004, the company has been providing exceptional services for over 17 years. What makes ExpertCallers unique is their commitment to providing personalized services tailored to each client's specific needs and requirements.

Services & Products

ExpertCallers offers a wide range of services, including customer support, technical support, telemarketing, data entry, and back-office support. They also provide IT & E-Commerce services such as web development, mobile app development, and digital marketing. Customers can purchase these services individually or in customized packages according to their business needs.

Location

ExpertCallers is located in Batchworth Place, Batchworth House, Church St, Rickmansworth WD3 1JE, United Kingdom. The area is a bustling business district with various shops, restaurants, and cafes. Customers can expect to experience a busy and vibrant atmosphere in the area. The nearest public transportation options are Rickmansworth Station (0.4 miles), Croxley Station (1.6 miles), and Chorleywood Station (2.4 miles).

Benefits

ExpertCallers stands out from other Bpo companies due to their personalized services, quick turnaround times, and cost-effective solutions. They have a team of skilled professionals who are dedicated to providing excellent services to their clients. They also offer 24/7 customer support, ensuring that their clients' needs are always met.

Good to Know

Customers should be aware that ExpertCallers requires a minimum commitment of six months for their services. However, this is to ensure that they can provide the best possible services and achieve the desired results for their clients.

Reviews

ExpertCallers has received numerous positive reviews from satisfied customers, praising their exceptional services, timely delivery, and cost-effectiveness. Customers have also commended their team's professionalism and dedication to providing personalized services.

Amenities

  • amenity
    computer
  • amenity
    internet access
  • amenity
    printer
  • amenity
    conference room
  • amenity
    training room
  • amenity
    reception area
  • amenity
    office supplies
  • amenity
    parking lot
  • amenity
    security system

FAQ

What specific services do you offer as a BPO company?

As a BPO company, we offer a wide range of services including inbound and outbound customer service, technical support, lead generation, data entry, content moderation, and more. We also specialize in IT and e-commerce services.

Can you provide examples of previous successful projects you have completed for clients?

Yes, we have worked with several clients across different industries and have completed successful projects for them. Some of our notable projects include providing technical support for a software company, handling customer service for an e-commerce store, and performing data entry for a healthcare provider.

How do you ensure data security and confidentiality for your clients' sensitive information?

We take data security and confidentiality very seriously and have strict measures in place to protect our clients' sensitive information. Our team members sign non-disclosure agreements, we use secure servers and encryption technologies, and we have various security protocols in place to prevent any unauthorized access.

What is your pricing structure for your BPO services?

Our pricing structure for BPO services varies depending on the specific services required, the volume of work, and the duration of the project. We offer competitive and transparent pricing, and we work closely with our clients to customize a pricing plan that fits their budget and requirements.

How do you handle any potential communication barriers with offshore teams or clients?

We have a team of experienced professionals who are fluent in English and other languages, which helps us effectively communicate with offshore teams and clients. We also use various communication tools such as video conferencing, instant messaging, and email to ensure smooth communication and collaboration. We also assign a dedicated project manager to each client to ensure that communication remains clear and consistent throughout the project.