Exodus Travels
Exodus Travels is a travel agency based in Surrey, England. They specialize in offering a variety of tour packages, including bus tours, scuba tours, sightseeing tours, sport tours, whale watching tours, and more. In addition to tour packages, they also provide transportation and shipping services. With a focus on providing exceptional customer service, Exodus Travels is a top choice for those looking to plan their next adventure.
Introduction to Exodus Travels
Exodus Travels is a travel agency based in Surrey, England. Founded in 1974, the company has been providing unique travel experiences for over four decades. Exodus Travels is known for its focus on sustainable tourism and responsible travel. They strive to provide life-changing adventures while also preserving the natural environment and supporting local communities.Services & Products
Exodus Travels offers a variety of services and products for travelers. They specialize in adventure travel, including hiking, cycling, and wildlife safaris. They also offer scuba diving trips and whale watching tours. In addition, Exodus Travels provides sightseeing tours and bus tours for those who prefer a more relaxed travel experience. Their services include pre-planned itineraries, transportation, and accommodations.Location
Exodus Travels is located in Surbiton, a town in the Royal Borough of Kingston upon Thames in southwest London. Surbiton is a bustling area with a variety of shops, restaurants, and entertainment venues. The town is easily accessible by public transportation, with the Surbiton train station located just a few minutes' walk from the Exodus Travels office. Other nearby public transportation options include the Berrylands train station and the Surbiton bus station.Benefits
One of the main benefits of choosing Exodus Travels is their commitment to responsible tourism. They work closely with local communities to ensure their trips have a positive impact on the environment and the people who live there. Additionally, their experienced guides and carefully planned itineraries ensure travelers have a safe and enjoyable experience.Good to Know
Customers should be aware that Exodus Travels specializes in adventure travel and may not be suitable for those who prefer a more traditional vacation experience. Additionally, some of their trips may require a certain level of physical fitness.Reviews
Exodus Travels has received overwhelmingly positive reviews from customers. Many praise the company's knowledgeable guides, well-planned itineraries, and commitment to sustainable tourism. Customers also appreciate the unique travel experiences offered by Exodus Travels, from hiking in the Himalayas to cycling through Vietnam.Amenities
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wi-fi -
air conditioning
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refreshments
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restroom
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tour guide
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pick-up service
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drop-off service
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online booking
FAQ
What are your cancellation and refund policies?
Our cancellation and refund policies vary depending on the type of tour and the time frame in which the cancellation is made. We recommend reviewing the specific policies for your tour before booking. Generally, a cancellation fee will be charged and refunds may be available depending on the timing of the cancellation.Can you provide references or customer reviews of past tours?
Yes, we have a section on our website dedicated to customer reviews and feedback on our tours. We also have a team available to answer any questions you may have and provide additional information about specific tours.Are meals or accommodations included in your tour packages?
This varies depending on the specific tour package. Some tours may include meals and accommodations, while others may not. We recommend reviewing the details of each tour package to see what is included.What is your cancellation and refund policy?
As mentioned before, our cancellation and refund policies vary depending on the type of tour and the time frame in which the cancellation is made. We recommend reviewing the specific policies for your tour before booking. Generally, a cancellation fee will be charged and refunds may be available depending on the timing of the cancellation.What is included in the tour package?
This varies depending on the specific tour package. Some tours may include transportation, accommodations, meals, and activities, while others may only include some of these components. We recommend reviewing the details of each tour package to see what is included.Reviews
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Tim Lambert
19-05-2023
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Alison Payton
I've done 8 trips in the last 14 years with Exodus, and have been rewarded with a 10% discount on all future bookings. I feel very confident that I'll receive pleasant, efficient service, and have the unusual holiday experience that I'm looking for each time. I've trekked to the top of snow-capped peaks, wild-camped in the desert, seen amazing spectacles of nature, visited 4 capital cities in a week, and learned about local culture and experienced local hospitality in a way that I simply wouldn't on a conventional holiday. The quality of the accommodation and guides can vary, but this is mainly down to cultural differences and things that Exodus can't control. I've only ever complained once, my complaint was taken seriously, and I was sent a discount voucher - you can't say fairer than that. I remain a loyal customer.
19-05-2023
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Haidar Zafari
12-05-2023
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Rosie Smith
Beautiful visit this morning
12-05-2023
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Sue Hall
Frequent solo traveller with Exodus, all very positive experiences and thoroughly enjoyable and memorable trips. Highly recommend if you are traveling alone or just prefer small group adventure travel. Guides always amazing and accommodation in small friendly family run accommodation wherever possible.
05-05-2023
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Stacey Kalamaras
I've just come back from a Highlights of Portugal Tour, and I had heard a lot of great things about Exodus. However, the local company in Portugal did not live up to expectations. This was a fast-moving tour. We were in a different city (sometimes 2) each day and the guides did not give us the best of each city. Instead, we spent an hour (of the precious 3 hours we had each day) in a a cafe! One can assume this is because THEY needed a break. There was so much to see and we wandered aimlessly. It became a joke that when they would tell us how beautiful something was in a particular city, that meant we were not going to see it. I mean, who is going to be back to visit anytime soon. Also, their knowledge was not up to par. When we were visiting the Monastery in Batalha, there were these portraits on the wall and I asked who they were and the response I received were "they are not significant." REALLY? I've been in enough churches in Europe to know that EVERYTHING has significance! The knowledge of these guides was so awful, it was almost comical. I realize new people have to be trained, but they should not be trained at our expense, as this was an expensive trip. They should pay their dues as local guides, giving local tours so they can learn how to be guides. These women were absolutely terrible. I felt like a friend had offered to show me Portugal and given their limited knowledge, that would have been exactly what I got - limited knowledge. But, I paid for this trip. And so did others. And we paid handsomely. Also, the nightly meetings were stupid. Just post an itinerary. No one wants to be in a meeting after a long day. The trip to Sintra was a disaster. They left us without coming up there with us. They should have been with us. We had no idea where to go or what we were looking at - we needed a guide! Plus, the whole issue with having to pay 12..50 more for the bus was really stupid. We all felt very nickeled and dimed. That should have been handled much differently. Do not use Exodus for this particular tour in Portugal. You will regret it. It is far too expensive for what you get. You would be better off going on your own. You would see more and learn much more. They also weren't very good about keeping tabs on the group. They didn't wear logo'd clothing or have a flag or anything. We mostly kept track of each other to be sure no one was left behind - isn't that their job?? And most of the restaurant recommendations were horrible. Very unimpressed. Oh, and the company will not allow a negative review on their website, which is also very suspect! Make sure you due your due diligence depending on which country you plan to travel in.
05-05-2023
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Sonja Africa
(Translated by Google) They gave us a bike in bad condition. After 100 m the wheel exploded. We didn't get any support. It's a company that when there are problems they ignore it. Also, in Jordan they sell camps as exclusive to Exodus and it's not true. In a supposedly exclusive camp we met some Spaniards and they had reserved it on booking for €10. (Original) Ens van donar una bicicleta en mal estat. Després de 100 m la roda va explotar. No vam rebre cap suport. És una empresa que quan hi ha problemes se'n desentenen. A part, a Jordània venen campaments com a exclusius d'Exodus i no és veritat. En un campament suposadament exclusiu ens vam trobar uns espanyols i l'havien reservat a booking per 10 €.
05-05-2023
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Alan Hillier
So far a great teem .
05-05-2023
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Michael Yaw Dunoo
26-04-2023
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Eilidh Webster
Holiday of a lifetime cancelled 2 weeks after paying in full (and one month after it was guaranteed). 2 weeks to return the money. Attitude was one of 'just book another holiday'. No account taken of costs incurred once trip was guaranteed and paid on full; a dreadful attitude all I all.
26-04-2023
