Bpo Companies

Exel Solutions Ltd

Exel Solutions Ltd is a BPO company located in Watford, England. They specialize in IT and e-commerce services.

Introduction to Exel Solutions Ltd

Exel Solutions Ltd is a BPO company based in Watford, England. Established in 2008, the company's main purpose is to provide exceptional IT and E-commerce services to clients across various industries. What makes Exel Solutions unique is their focus on customer satisfaction and the use of cutting-edge technology to deliver quality services.

Services & Products

Exel Solutions offers a range of services including IT support, web development, mobile app development, and digital marketing. They also provide E-commerce solutions such as online store development, payment gateway integration, and order fulfillment. Customers can buy these services as a package or individually depending on their needs.

Location

The company is located in The Metro Centre, a bustling business park in Watford. The area is home to several other businesses such as accounting firms, law offices, and marketing agencies. Customers can expect a professional environment and easy access to amenities such as restaurants and cafes. The nearest public transportation options are Watford Junction Station (1.2 miles), Watford High Street Station (1.4 miles), and Watford Underground Station (1.6 miles).

Benefits

Customers should choose Exel Solutions because of their commitment to quality and customer satisfaction. The company has a team of experienced professionals who are dedicated to delivering exceptional results. They also use the latest technology to ensure that their services are up-to-date and efficient. Furthermore, Exel Solutions offers competitive pricing, making their services accessible to businesses of all sizes.

Good to know

Customers should be aware that Exel Solutions has strict data protection policies in place to ensure the security of their clients' confidential information. The company also has a 24/7 customer support team available to address any concerns or issues that may arise.

Reviews

Exel Solutions has received positive customer reviews for their prompt and efficient services. Customers have praised the company's professionalism and attention to detail, as well as their ability to deliver results within a short period of time. Overall, customers have expressed satisfaction with the quality of services provided by Exel Solutions.

Amenities

computer
internet access
printer
conference room
training room
reception area
office supplies
parking lot
security system

FAQ

What specific services do you offer as a BPO company?

As a BPO company, we offer a range of services including data entry, customer service, technical support, back-office support and more. We tailor our services to meet the specific needs of our clients and ensure their satisfaction.

Can you provide examples of previous successful projects you have completed for clients?

Yes, we have completed a variety of successful projects for clients in different industries. Some of our successful projects include data entry for a healthcare company, customer service for an e-commerce business, and back-office support for a financial services firm.

How do you ensure data security and confidentiality for your clients' sensitive information?

We take data security and confidentiality very seriously. We use secure servers and networks, implement strict access controls, and have non-disclosure agreements with all our employees. We also comply with all relevant data protection regulations and standards.

What is your pricing structure for your BPO services?

Our pricing structure for BPO services depends on the specific needs of the client, the complexity of the project, and the duration of the project. We provide a customized quote for each client based on their requirements.

How do you handle any potential communication barriers with offshore teams or clients?

We have a dedicated team of professionals who are fluent in multiple languages and have experience working with clients from different countries and cultural backgrounds. We also use collaboration tools such as video conferencing, chat, and email to ensure seamless communication. We ensure that we understand the client's requirements and expectations and communicate clearly and effectively throughout the project.