Exclusively Koi Ltd
Exclusively Koi Ltd is a company based in Sidcup, England that specializes in providing high-quality pond fish and aquatic products. As one of the leading pond fish suppliers in the United Kingdom, Exclusively Koi Ltd offers a wide range of products for both sports and hobbies enthusiasts and pet owners. With a focus on customer satisfaction and quality, Exclusively Koi Ltd is dedicated to providing the best products and services to its clients.
Introduction to Exclusively Koi Ltd
Exclusively Koi Ltd is a company that specializes in providing high-quality pond fish and related supplies. The company was founded in 2010 by a group of passionate individuals who wanted to offer a unique experience to aquatic enthusiasts. What sets Exclusively Koi Ltd apart is their commitment to providing exceptional customer service and top-notch products that meet the needs of every customer.Services & products
Exclusively Koi Ltd offers a variety of products and services to their customers. They specialize in providing high-quality koi fish and a wide range of pond supplies, including filters, pumps, and water treatments. In addition to their products, they also offer expert advice and consultation services to help customers create and maintain beautiful and healthy aquatic environments.Location
Exclusively Koi Ltd is located in Sidcup, England, in a neighborhood filled with other sports and hobby stores. Customers can expect to find a variety of aquatic centers and other pond fish suppliers in the area. The location is conveniently accessible by public transportation, with the closest bus stop only a five-minute walk away. The three closest public transportation options are the 51 bus stop (0.2 miles), Sidcup train station (1.3 miles), and Albany Park train station (1.4 miles).Benefits
Customers should choose Exclusively Koi Ltd because of their commitment to quality products and exceptional customer service. The company prides itself on their knowledgeable staff who are always available to assist customers with any questions or concerns they may have. They also offer a wide range of products to meet the needs of every customer, whether they are just starting out or are experienced pond enthusiasts.Good to know
Customers should be aware that Exclusively Koi Ltd specializes in high-quality koi fish and pond supplies, and may not carry products for other types of pets. However, they are always available to offer advice and recommendations for other pet-related needs.Reviews
Customers have praised Exclusively Koi Ltd for their exceptional customer service and high-quality products. Many have noted that the staff is knowledgeable and always willing to help, and that the products are top-notch and meet their needs perfectly. Overall, customers have had a positive experience with Exclusively Koi Ltd and would recommend them to others in the industry.Amenities
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delivery -
pond supplies
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aquariums
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fish food
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filters
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heaters
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expert advice
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delivery service
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water testing
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pond maintenance
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fish health care
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pond design
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pond installation
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pond cleaning
FAQ
What is your return policy if the fish are not in good health upon arrival?
At Exclusively Koi Ltd, we have a strict policy that ensures all our fish are healthy and in good condition when they leave our premises. However, in the unlikely event that a fish is not in good health upon arrival, we offer a full refund or exchange. Customers must notify us within 48 hours of receiving their fish, and we may require photographic evidence of the fish's condition.Can you provide advice on how to maintain a healthy pond for the fish?
Absolutely. At Exclusively Koi Ltd, we have a team of experts who are always happy to provide advice and support to our customers. We can offer guidance on pond maintenance, fish feeding, and water quality, among other things. We also offer a range of products to help maintain a healthy pond environment.Are there any special requirements for the pond in terms of size or equipment needed for the fish to thrive?
Different species of fish have different requirements, but in general, koi and other pond fish need a pond that is at least 1,000 gallons in size. They also require a filtration system, aeration, and regular water changes to maintain good water quality. At Exclusively Koi Ltd, we can help advise on the specific requirements for different fish species.What safety measures do you have in place, such as lifeguards and first aid equipment?
As a supplier of pond fish and equipment, we do not have lifeguards or first aid equipment on-site. However, we do take safety seriously and ensure that all our products are of the highest quality and comply with relevant safety standards. We also offer advice on pond safety to our customers.Do you offer swimming lessons for all ages and skill levels?
No, we do not offer swimming lessons. At Exclusively Koi Ltd, we specialize in supplying pond fish and equipment, and offering advice and support to our customers. However, we can recommend swimming instructors or facilities in the local area.Reviews
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Leo D
Been keeping koi for 3 years and have bought from several dealers in South East - Kevin is absolutely the best I’ve come across. No matter if buying a £50 or £500 plus fish - Kevin gives the same good service and attentiveness. This makes me always go back to him. Some dealers only cater to customers who like to spend a fortune. Kevin is not - no business is too small and his service for both shipping and pick up is second to none. If I want another fish I’ll return to Kevin no one else. Thank you for reading. Namo Amituofo 🙏
11-06-2023
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Paul Hazell
Very nice fish at great prices
21-05-2023
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Talha Malik
Been buying off Kevin since 2016. 7 years on and never had an issue. Great customer service, great fish husbandry and always honest. Fish health is important to them. Definitely a reputable dealer.
18-05-2023
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Marcus Crouch
Great priced japanese koi. Very impressed
18-04-2023
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Matthew woodhams
Super helpful! Amazing customer service and wonderful array of quality products.
18-01-2023
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Jeremy Hayman
Good honest people and a pleasure to deal with . Even allowed a Sunday collection , many thanks 👍🏼
18-11-2022
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paul dunn
Nice, friendly and helpful. Very good quality koi fish, at an even better price 👍
18-06-2022
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DiscerningDavid Lai
Highly recommended
18-06-2022
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Stephen Laming
They are very friendly and they are very knowledgeable with the fish and dry Good's well worth cost.
18-06-2022
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rgvjustin1
Just been and collected a stunning Showa from kev Super helpfull,honest and friendly If your looking for good quality koi this is the place
18-06-2022
