Exchange Utility
Exchange Utility is a leading energy supplier based in Bury, England. They specialize in providing energy and resources to businesses across the United Kingdom. With a commitment to sustainability and customer satisfaction, Exchange Utility is dedicated to delivering reliable and affordable energy solutions to their clients. Contact them today to learn more about their services.
Introduction to Exchange Utility
Exchange Utility is a company that specializes in energy procurement and utility management services. Founded in 2012, the company's purpose is to simplify the energy buying process for businesses in the UK. Exchange Utility's unique selling point is their online platform that allows customers to compare and switch energy suppliers quickly and easily.Services & products
Exchange Utility offers a range of services to help businesses manage their energy consumption and reduce costs. These services include energy procurement, invoice validation, energy efficiency audits, and energy management software. Customers can also use the online platform to compare and switch energy suppliers.Location
Exchange Utility is located in Athenaeum House on Market Street in Bury, England. The area is a bustling commercial district with a variety of shops, cafes, and restaurants. The closest public transportation options are Bury Interchange, located 0.2 miles away, Bury Metrolink station, located 0.3 miles away, and Bury Bus Station, located 0.4 miles away.Benefits
Customers should choose Exchange Utility because of their commitment to providing excellent customer service and their online platform that makes comparing and switching energy suppliers fast and easy. The company also offers a range of services to help businesses manage their energy consumption and reduce costs.Good to know
Customers should be aware that Exchange Utility is focused on serving the needs of businesses in the UK. The company is not currently offering services to residential customers.Reviews
Exchange Utility has received positive reviews from customers who appreciate the company's friendly and helpful customer service. Customers also appreciate the online platform, which allows them to easily compare and switch energy suppliers.Amenities
-
renewable energy -
energy efficiency
-
online bill payment
-
smart meter
-
green energy
FAQ
What types of energy plans do you offer and what are the rates?
We offer a variety of energy plans, including fixed rate plans and variable rate plans. Our rates depend on a number of factors such as location, usage, and type of plan. Customers can visit our website or contact us directly for more information on our current rates.Are there any hidden fees or additional charges not included in the advertised rates?
No, we do not have any hidden fees or additional charges not included in the advertised rates. We are committed to transparency and providing our customers with clear and concise information about their energy plans.What is your customer service response time and available support options?
Our customer service team is available to assist customers during regular business hours. We strive to respond to all inquiries and issues in a timely manner, typically within 24-48 hours. Customers can contact us via phone, email, or live chat on our website.How do you ensure reliable and consistent energy supply to customers?
We work closely with our network of energy suppliers and distributors to ensure a reliable and consistent energy supply for our customers. We also regularly monitor and maintain our infrastructure and equipment to minimize disruptions in service.What steps do you take towards sustainability and renewable energy sources?
We are committed to promoting sustainability and increasing the use of renewable energy sources. We offer a range of renewable energy plans, including solar and wind energy options. We also invest in research and development to find new and innovative ways to reduce our carbon footprint and support a more sustainable future.Reviews
-
Paul Miles
Worst company leave disabled people with no gas
28-01-2023
-
Peter Bailey
Positive: Professionalism, Quality, Responsiveness, Value
28-05-2021
-
Molly Brant
28-05-2021
-
stephen
Great
28-05-2021
-
Glyn Horrocks
28-05-2021
-
Difilia Vaz
28-05-2021
-
david lamb
28-05-2021
-
marie williams
Never been
28-05-2021
-
Susan Window
I asked E.U. to phone me back at 9am which they did very promptly. The lady confirmed with me that she was working alongside my electricity company and required my supply number before she could give me alternative estimates/quotes for other companies. I refused to give this info as in my mind if she is working alongside a company they should already have it. Was then told that she couldn't help me without the number and the call was disconnected. NOT EVEN 10 MINUTES LATER she called me again saying that she had obtained my supply number and could now give me the new information!!!!! Gobsmacked is the only word I can think of without being rude. If I could give no stars I would.
28-05-2021
-
Ian Ashton
28-05-2021
