Excellent Care Ltd
Excellent Care Ltd is a healthcare and medicine company based in Caterham, England. They specialize in providing services in Nurses' Agencies & Care Agencies.
Introduction to Excellent Care Ltd
Excellent Care Ltd is a nursing and care agency that has been providing excellent care services to the people of Caterham and the surrounding areas in England for over 10 years. The company was founded with a mission to provide high-quality nursing and care services to people who need them the most. What sets Excellent Care Ltd apart from other nursing and care agencies is their commitment to providing personalized care to each of their clients.Services & Products
The services offered by Excellent Care Ltd include nursing care, personal care, respite care, and live-in care. They also offer specialist care services for people with disabilities and mental health conditions. The company provides a wide range of products to their clients, including medical equipment and supplies, mobility aids, and other healthcare products.Location
Excellent Care Ltd is located at 53 Westway, Caterham CR3 5TQ, United Kingdom. The area around the company is known for its vibrant community and bustling business district. Customers can expect to find a variety of businesses in the area, including restaurants, cafes, and shops. The company is conveniently located near public transportation options, including the Caterham railway station, which is just 0.3 miles away. Other nearby public transportation options include the Caterham bus station and the Godstone train station.Benefits
Customers should choose Excellent Care Ltd for their nursing and care needs because of their commitment to providing personalized care services. The company employs highly trained and experienced caregivers who are dedicated to ensuring the comfort and well-being of their clients. They also offer flexible care plans that can be customized to meet the needs of each client.Good to Know
Customers should be aware that Excellent Care Ltd is a registered nursing and care agency that is regulated by the Care Quality Commission (CQC). This ensures that the company operates in compliance with the highest standards of care.Reviews
Customers have praised Excellent Care Ltd for their compassionate and professional care services. They have commended the company for their personalized care plans and the quality of their caregivers. Many customers have reported that they would recommend Excellent Care Ltd to their family and friends.Amenities
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home visits -
private nursing
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respite care
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companionship
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care planning
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medication administration
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personal care
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mobility assistance
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domestic assistance
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shopping assistance
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meal preparation
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social support
FAQ
What types of services do you offer, and what is the quality of care provided by your agency?
We offer a range of healthcare services, including home care, nursing care, and respite care. Our agency provides top-quality care, and we pride ourselves on our commitment to our clients' health and wellbeing. We strive to provide personalized care that meets the unique needs of each client, and we work with clients and their families to create customized care plans.How do you select and train your healthcare professionals, and what qualifications and experience do they have?
We have a rigorous selection process for our healthcare professionals, which includes background checks, interviews, and skills assessments. Our professionals are highly qualified and experienced, with many holding advanced certifications and degrees in their respective fields. We provide ongoing training and professional development opportunities to ensure that our professionals are up-to-date with the latest healthcare practices and technologies.What is your process for matching caregivers to clients, and how do you ensure compatibility and trust between them?
We take a personalized approach to matching our caregivers with clients, taking into account factors such as personality, experience, and training. We also encourage open communication between clients and caregivers to foster trust and ensure compatibility. Our agency has a reputation for providing compassionate and dedicated caregivers who go above and beyond to meet the needs of our clients.What is your pricing structure, and are there any hidden fees or costs I should be aware of?
Our pricing structure is transparent, and we provide detailed information about our fees and services upfront. We offer competitive rates and work with clients to create customized care plans that fit their budget and needs. We do not have any hidden fees or costs, and we are always happy to answer any questions clients may have about our pricing.How do you handle complaints, issues, or emergencies, and what support can I expect from your agency in these situations?
We take all complaints, issues, and emergencies seriously and have a dedicated team to handle these situations promptly and professionally. We work closely with clients and their families to address any concerns and ensure that their needs are met. Our agency provides 24/7 support, and clients can expect timely and compassionate care in any situation.Reviews
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Mohamed Shafi
26-02-2023
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M Roshan
26-06-2022
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Patel Pooja
26-05-2022
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jamie foskett
A care staff agency that is consistently unable to provide staff despite being booked in advance. They either cancel last minute or just simply fail to turn up. They then wash their hands of any responsibility.
26-05-2022
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Matyou
Very good agency and very good dealings. Never got any bad incidents from them...Its a pleasure to work here
26-05-2022
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Andrews Antony
Excellent same like the name…Love to work here very much….
26-05-2022
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Pavithra Raguman
Excellent care is very friendly management. All staff are very friendly and helpful. They are done my document work shortly. They are caring and give the flexible shifts. I'm really happy to work with them. They give weekly pay or monthly pay it's our choice. I gained a lot of experience. Thank you.
26-05-2021
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The SHAIN
Very bad experience
26-05-2021
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Anju Ajesh
One of the best care service in caterham,UK
26-05-2021
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Merin Thomas
26-05-2021
