Excel Merchants
Excel Merchants is a company based in Newark and Sherwood, England that specializes in providing high-quality machinery and equipment to their customers. They are also known for being reliable ladder suppliers. With a commitment to customer satisfaction, Excel Merchants strives to provide the best products and services to meet the needs of their clients.
Introduction to Excel Merchants
Excel Merchants is a company based in Oldhall, Waterloo St, Oldham OL4 1ER, United Kingdom, that has been providing high-quality services and products for over 20 years. The company specializes in being a ladder supplier and also offers a wide range of machinery and equipment. Excel Merchants is known for its dedication to customer satisfaction and providing excellent products.Services & Products
Excel Merchants offers a variety of services and products to meet the needs of its customers. The company specializes in ladder supply, providing a range of ladders suitable for different purposes. Additionally, the company offers a selection of machinery and equipment, including power tools, hand tools, and safety gear. All products are of high quality and are designed to meet the needs of both professionals and hobbyists.Location
Excel Merchants is located in Newark and Sherwood, England, an area known for its vibrant business community. The location is easily accessible by public transportation, with the nearest bus stop, train station, and tram stop all within a 10-minute walk. The area features a variety of businesses, including restaurants, cafes, and shops.Benefits
Excel Merchants provides customers with a range of benefits that set it apart from other companies in the same industry. The company offers competitive prices, excellent customer service, and a wide range of high-quality products. Additionally, Excel Merchants is committed to providing customers with the best possible experience, whether they are professionals or hobbyists.Good to know
Customers should be aware that Excel Merchants is committed to providing the highest quality products and services. The company is dedicated to customer satisfaction and strives to provide the best possible experience for all customers.Reviews
Customers have praised Excel Merchants for its excellent customer service, high-quality products, and competitive prices. Many customers have stated that they would recommend the company to others, citing the company's dedication to customer satisfaction as a reason for their recommendation. Overall, Excel Merchants has received positive reviews from customers who appreciate the company's commitment to providing excellent products and services.Amenities
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online ordering -
credit card acceptance
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delivery service
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free consultation
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warranty
FAQ
What type of ladders do you supply and what are their weight capacities?
We supply a variety of ladders including step ladders, extension ladders, and platform ladders. The weight capacities range from 150kg to 225kg depending on the type of ladder.Do you provide installation and maintenance services for your ladders?
Yes, we provide installation services for our ladders for an additional fee. We also offer maintenance services to ensure that your ladder remains in good condition and meets safety standards.What is your return policy in case the ladder is damaged or faulty?
We have a 30-day return policy for damaged or faulty ladders. We will replace the ladder or issue a full refund once the ladder is returned to us.Can you provide references or examples of previous clients who have purchased ladders from you?
Yes, we can provide references and examples of previous clients who have purchased ladders from us. Please contact us for more information.What is the lead time for delivery of ladders and do you offer expedited shipping options?
The lead time for delivery of ladders varies depending on the type of ladder and your location. We offer standard shipping options as well as expedited shipping options for an additional fee. Please contact us for more information.Reviews
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asif nazir
18-06-2022
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R. Siddiqui
0ctober 2021 Reporting Concern Sorry to inform that Excel Merchants have very unprofessional staff with lack of knowledge and information for selling their products. We bought a door letter box and tried to enquire about the product from the sales person. We tried to check the product and measurements but to no avail. We thought and trusted that he'd check and sell us the correct product. While selling the product the salesman told us that although it's a hardware product it can't be returned or re-funded which seemed a bit strange., as it wasn't a personal use product. He gave us a receipt too. What we gathered was that they're just making their own money but customer satisfaction, reviews or trust is the last of their concerns. The Oldham Council might need to look into this as I feel this issue needs reporting as it's unfair. towards customers.
18-06-2022
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Jalil Saboor
Awesome place
18-06-2022
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M Tahir
Excel Merchants stock nearly everything needed for DIYers and professional builders. Very knowledgeable and helpful staff. Free delivery for large items is a bonus.
18-06-2022
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Hasan raf
18-06-2021
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Roger Etherington
Great service
18-06-2021
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Grzegorz Dembicki
18-06-2021
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Tonydoyle Doyle
Spot on place great service and staff were very helpful
18-06-2021
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billu Kashmiri
Cheap and quality stuff
18-06-2020
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Tayib Aziz
18-06-2020
