Ever Clinic

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Reviews

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  Love Beachwear

  Part 2 - Conscious or Unconscious discrimination. continued...... I was informed that I had to give 48 hours’ notice, which is clearly written on the website. However, given the circumstances I was hoping that the appointment could possibly be moved. Their tone was still arrogant as if they had finally found a justifiable a reason to belittle me. Had I had known 48 hours earlier; I would have informed the clinic sooner. They said they would call me later if my appointment could be moved. It would also be helpful, in line with their terms and conditions that their reservation email be sent to clients 48 hours prior to their appointment as opposed to 24 hours as it currently stands. A short while afterwards, I received an appointment cancellation email, followed half an hour later by a phone call from clinic ‘receptionist’. They informed me that they could no longer offer me an appointment for a consultation. They were unwilling to see me and would not offer me another appointment – which is entirely their prerogative. I politely asked twice asked why they were unable to offer me another appointment, they refused to provide any explanation. The hundred-pound deposit was also refunded back onto my card which will take 2-3 weeks and I eventually had to give the clinic my card details over the telephone as I most certainly would not go there again. I am quite thankful that I had this experience prior to having undergone any treatments and I am still very shocked at the way I was treated, especially as the owner is held in such high regard in his profession.

  07-05-2023
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  Anjali’s Boutique.

  Part 1 Conscious or unconscious discrimination. I had a very grim and utterly disappointing experience at Ever clinic, especially because the clinic and Dr Cormac Convery had personally been recommended by another acclaimed Doctor. I had called the clinic to learn a little more about two procedures I was interested in and to book a consultation. I was hoping to have a warm welcome on the phone which was far from what happened. The person who answered the phone seemed annoyed that I wanted to ask about the treatments on the phone and referred me back to the website, their tone was very unpleasant. I still wanted the consultations and requested an appointment so they booked 2 separate appointments and required two deposits, £30 and a £100 deposit respectively. I asked if I’m able to redeem the £100 deposit against any treatments if I don’t proceed after the main consultation, at which they seemed to take offence and their reply was very curt and condescending. Nevertheless, I put it down to them having a bad day and for the sake of the review, the deposit is non-refundable once you’ve had a consultation. The clinic needed the deposit, and I preferred not to give my card details over the phone, so I asked if it was ok to pop in tomorrow to pay the deposit. Unfortunately, I was unable to visit the clinic the following morning so I made sure to call the clinic to assure them that I still definitely would like to proceed with the consultations and I’ll be visiting tomorrow to pay. I didn’t think it would be an issue as the main appointment was 4 weeks away. The next day, I visited the clinic at 10am. As I approached the reception desk, there was no warm welcome, not even a hello. I initiated the conversation and mentioned that I had called yesterday, and I’ve come in to pay a deposit for two consultations. They didn’t even look up from the PC and told me that the appointments have been cancelled. I was rather shocked and asked if it was them that I’d spoken to yesterday and they confirmed it was. I requested to be booked in again. Please note that at this point they only had my name, and it was my first visit to the clinic. The first of my appointments arrived and I was really looking forward to learning about the treatment and how it would work. I arrived at the clinic and again the welcome was frosty, the team seemed to be having a meeting near the reception area. I felt like an unexpected visitor who had disturbed their important meeting which resumed after I was asked to take a seat. Shortly afterwards, I was seen by the aesthetician who explained the procedure and about the results I can expect due to my skin tone and what specific treatment the clinic can offer me. I am of Indian heritage, and I am completely ok with this explanation. I am aware of how treatments can vary depending on skin colour. However, I was not prepared for what was said next. The conversation took a downturn when the aesthetician said that “it’s rather unfortunate being darker skinned” at which point I was dismayed and somewhat upset and did my best not to get emotional. I explained that it’s not unfortunate, it’s just the colour I am. I’d like to reiterate that maybe she didn’t mean to be rude, however, I would recommend some training is needed here and at reception. The date for my second appointment arrived and I was foolishly still optimistic. I was hoping to have a good consultation for an issue which has troubled me for many years and had heard good things about Dr Convery especially as he holds an honorary position at Queen Mary University of London and is an expert in the field of Aesthetic Medicine. Unfortunately, due to circumstances beyond my control I had to call the clinic and apologise that I wouldn’t be able to make the appointment. The same person answered the phone and as you can imagine the conversation didn’t go well.

  07-05-2023
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  Sharon Wolfe

  If you are looking for reliable, professional, expert care for Xanthelasma treatment, you have found exactly what you need with Dr Cormac Convery at the Ever Clinic, Glasgow. My treatment was very successful and I am delighted with the results. The procedure was fully explained before I made the decision to proceed and was painless and efficiently executed by Cormac. I was made to feel very comfortable and my nerves calmed almost immediately after starting the procedure. It wasn't going to be so bad afterall. Some swelling for 3 or 4 days after, nothing terrible which I worried about needlessly. The healing is incredibly quick to be honest..around a week and scabbing was almost gone. Results are worth it. Can't thank Cormac and his team enough. Don't be like me and ponder over a year to deal with Xanthelasma...if you want it done, I highly recommend the Ever Clinic. Dr Cormac Convery has helped me feel so much better about myself. Safe pair of hands!

  28-04-2023
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  Michelle Fitzpatrick

  Just had a cyst removed at Ever Clinic. Dr Cormac is excellent.... Highly knowledgeable and has done a first class job. Will return. The staff are lovely but efficient too. Would recommend without hesitation. Thank you all. Returned as intended for a facial cyst removal. Once again excellent work..... A small treatment I know but a big impact for me. Thanks again to Dr Cormac, Jonathan and staff.

  28-04-2023
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  Stephen Connelly

  28-04-2023
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  Lindsay Hunter

  I paid for consultation fee for online consultation . I got a message sending me consent forms and medical history request prior to consultation . A man sent me a message saying had to fill these in before consultation to which I replied was going to do this after meeting as not decided yet . I then was told this was required so filled everything in . I received no consultation after this and they never refunded my money . Total disappointment and over 100 pounds do not make the mistake I made . Con artists Sorry in answer to your reply I opted for remote online consultation had taken day off work for it and after filled in the forms as stated received no call or consultation . I was not to attend clinic Kindly Lindsay

  28-04-2023
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  alex johnston

  On entry to the Clinic, friendly staff are there to greet you in a very clean and calming environment. The consultation and subsequent examination was carried out by Cormac Convery, it was very detailed in what had to be done and how the end result would be achieved. The surgery that he, Cormac Convery carried out, was pain free with a satisfactory out come. 5 star service. A very professional team. Thank you.

  28-04-2023
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  M W J Murdoch

  I’d moles removed recently & the process couldn’t have been easier. Completely pain free & very quick, i only wish I’d done it years ago. Staff were professional & friendly & everything was explained very clearly to me. I’ve no hesitation in recommending this clinic.

  28-04-2023
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  Mya Mccarten

  Great staff, great treatment. Definitely 5 star xxx

  28-04-2023
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  Zaitoon Salamat

  28-04-2023