Eurostar
Eurostar is a leading company based in London, England that offers a range of services to the public sector and society. They specialize in border crossing stations, emergency rooms, reclamation centres, train ticket counters, healthcare and medicine, building and construction, and travel and hotels. With a commitment to providing high-quality services, Eurostar is dedicated to meeting the needs of their clients and customers.
Introduction to Eurostar
Eurostar is a railway company that provides high-speed train services connecting London with Paris, Brussels, Amsterdam, and other European cities. Founded in 1994, Eurostar has revolutionized travel between the UK and the continent, offering a convenient and eco-friendly alternative to air travel. What makes Eurostar unique is its commitment to sustainability and innovation, with a focus on reducing carbon emissions and enhancing the passenger experience.Services & products
Eurostar offers a range of services, including standard and business class seating, onboard dining, and free Wi-Fi. Customers can buy train tickets online or at train ticket counters, making it easy to plan their travel itinerary. Eurostar also offers special packages for group travel and has partnered with hotels and attractions to provide customers with an all-in-one travel experience.Location
Eurostar is located in the heart of London, on Euston Road in the NW1 2QP postcode. The area is bustling with activity, with a mix of commercial and residential buildings. Customers can expect to find a variety of businesses in the area, including healthcare facilities such as emergency rooms and reclamation centres, as well as building and construction companies. The area is well-connected with public transportation options, with the closest options being Euston station, King's Cross St. Pancras station, and Warren Street station, all within a mile of Eurostar.Benefits
Customers should choose Eurostar over other transportation options because it offers a comfortable and efficient way to travel between the UK and Europe. With fast and frequent services, Eurostar is a reliable choice for both leisure and business travel. Additionally, Eurostar's commitment to sustainability and innovation means that customers can feel good about reducing their carbon footprint while enjoying a high-quality travel experience.Good to know
Customers should be aware that Eurostar operates border crossing stations, which means that passengers may be subject to immigration and customs checks when traveling between countries. It is recommended that passengers arrive at least 45 minutes prior to departure to allow time for these checks.Reviews
Customers rave about Eurostar's convenient and comfortable travel experience. Many appreciate the seamless check-in process and onboard amenities, such as free Wi-Fi and delicious dining options. Others praise Eurostar's commitment to sustainability and reducing carbon emissions. Overall, customers highly recommend Eurostar for travel between the UK and Europe.Amenities
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parking lot -
waiting room
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restroom
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currency exchange
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vending machine
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information desk
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wheelchair access
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parking
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wi-fi
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air conditioning
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refreshments
FAQ
What documents do I need to bring when crossing the border at your station?
When crossing the border at our station, you will need to bring a valid passport or national identity card. You may also need to bring a visa, depending on your nationality and the destination you are traveling to.Do you offer any discounts or promotions for frequent travelers or group bookings?
Yes, we offer discounts and promotions for frequent travelers and group bookings. Please check our website or contact our customer service for more information.Can I reserve seats in advance and how far in advance can I do so?
Yes, you can reserve seats in advance. The booking window for advance reservations varies depending on the route and the type of ticket you are purchasing. Please check our website or contact our customer service for more information.What is your policy on refunds and cancellations?
Our policy on refunds and cancellations varies depending on the type of ticket you have purchased. Generally, refund and cancellation requests must be made before the scheduled departure time. Please check our website or contact our customer service for more information.Are your emergency room doctors board-certified in emergency medicine?
We are a train company and do not operate emergency rooms. We apologize for any confusion.Reviews
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Wendy Scott
25-05-2023
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Craig Cumberland
Great way to travel, went from London to Brussels, no problems. And back again (tip of the hat, JRRT. Can reach St. Pancreas station directly from Heathrow on piccadilly tube line. Dont get taken for more than tube fare!
25-05-2023
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Frank Multani
ASSUME NO WIFI, download stuff beforehand, wifi barely works. Aside from that everything else about the train is good, just sucks having nothing to watch for 5 hours
25-05-2023
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David Blower
Quick, easy and efficient. Easy to get through security took about 5 minutes in total.
24-05-2023
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Irma Zandl
So much better than flying!!! However, I'm not sure the Business Premium is necessarily worth it. Next time I would probably try Standard Premiere. The coolest thing is that when you arrive in Paris, you get out of the train, and you can be in a taxi and at your hotel within 30 mins.
24-05-2023
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Angus Chan
Borderline scammers. I split my booking and wasn't informed that by doing this I can no longer manage my booking online. So I have to write a contact us form to get a phone call in order to change my booking. They take weeks to reply and by that time the prices have doubled. Just take a plane with Ryan Air its half the price and they don't scam you. AVOID THE EUROSTAR
22-05-2023
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Anni Nöps
40 min queue to go through security and passport controls. Packed lounges if several trains are departing at the same time. The train itself is comfortable, but the wifi doesn’t work, or only minimally.
20-05-2023
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Rod Stockwell
My faith in humanity has never been stronger, thanks to Eurostar. I had just taken my seat on the train after an hour's wait in the departure hall when a tall, well-spoken Eurostar official approached me. He asked my name, my destination, and whether I was travelling alone. On getting a satisfactory response, he gave me my passport! I hadn't realised it had dropped out of my pocket! He must have checked the passenger list to find my carriage and seat number. I wish I had noted his name. So thank you! Merci!
20-05-2023
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Tajul Islam
Avoid!!! I've travelled twice with them and both times they've had delays owing to "technical problem". The latter of the travel was by far the worst as the train quite blatantly arrived 60-minutes late and therefore, a delay repay was meant to be offered. Instead, they didn't allow it to qualify for the travel that I had done. I contacted Eurostar as to why, their response was that the train had arrive 59-minutes later, I disagreed as I kept a watch on the time, and the train came to a halt exactly at 12.13 instead of 11.13 which makes it 60-minutes. So to avoid being called late by a matter of a few seconds, they argued that it was 59-minutes. So anyway, they refused to open the delay repay. Nevertheless, I'm no longer going to travel with them as, a 25% refund would have costed them less than losing a customer, and I was a Standard Premier customer so I'm sure their decision to lose my business was a good one. Also, don't go by the myth of airline travel is too time consuming, it really isn't. The security clearance time in both Eurostart and aiport is no different. Plus, if you have cabin luggage but no "hold", you can check-in online 24 hours before departure time with most airliners. Lastly, most airliners open their boarding gate 20-minutes prior to departure and you should allow 40-minutes for security clearance on top of that, so that brings the security to departure time to an hour. Eurostar closes their gates 30-minutes before boarding, so you should allow 30-minutes extra for security clearance which too brings the total time to an hour. But, there is no guarantee as to whether you'll be boarding the train after the 30-minutes closure time or, whether your boarding will be delayed a further 30-minutes, which has happened to me in both occasions The only reason why I have given Eurostar 3* is because, I like rail travel, and also, the experiences from security to boarding the train and the on-board staff where worthy of some stars. But the logistical and after care experiences are poor, it's small wonder why there are various reports of them sending out trains with almost empty carriages.
19-05-2023
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CS Chai
A very big and busy train station but it provides a fast and cheaper mode of transportation to get from London to Paris. The queues are long and the waiting area is full. The staff do a good job handling the crowd. Free bottled water, tidbits and chocolates for checked-in passengers in the boarding area. The train is fast and comfortable. Book tickets in advance to get a better deal.
19-05-2023
