Europcar Sheffield
Europcar Sheffield is a car rental agency located in Sheffield, England. They offer bus rentals and transportation services to customers in the United Kingdom. With a focus on travel and hotels, Europcar Sheffield provides reliable and affordable transportation options for both personal and business use.
Introduction to Europcar Sheffield
Europcar Sheffield is a car rental agency located in Sheffield, England. Founded in 1949, Europcar has a long history of providing reliable transportation services to customers. What sets this company apart is their commitment to customer satisfaction and their extensive selection of vehicles to choose from.Services & Products
Europcar Sheffield offers a variety of services including car rentals, bus rentals, and transportation and shipping options. Customers can choose from a range of vehicles to fit their specific needs, from compact cars to buses that can accommodate large groups.Location
Europcar Sheffield is located at 102 City Parkway in Sheffield, a bustling city in the heart of England. The area surrounding the location is home to a variety of businesses, from restaurants to shops. Customers can expect to experience the vibrant culture of Sheffield while easily accessing public transportation options such as the Sheffield Interchange, located just 1.2 miles away, the Meadowhall Interchange, located 1.7 miles away, and the Sheffield Station, located 2.5 miles away.Benefits
Customers should choose Europcar Sheffield for their reliable and high-quality transportation services. With a wide range of vehicles to choose from and a commitment to customer satisfaction, Europcar Sheffield is a top choice for those in need of transportation services.Good to know
Customers should be aware that Europcar Sheffield may require a credit card for reservations and that some vehicles may have age restrictions. It is recommended that customers contact the company directly for any questions or concerns.Reviews
Customers have praised Europcar Sheffield for their friendly and helpful customer service, as well as the quality and variety of their vehicles. Many have also noted the convenience of their location and the ease of the rental process.FAQ
What types of buses do you offer for rental?
We offer a variety of buses for rental, including minibuses and coaches in different sizes to accommodate different group sizes.Are your drivers licensed and insured?
Yes, all of our drivers are licensed and insured. They are also experienced and have undergone thorough background and driving record checks.What is your cancellation policy?
Our cancellation policy varies depending on the rental agreement and type of vehicle. However, we do offer flexible cancellation options for our customers. Please contact us for more information.What is your policy on mileage limits for rentals?
We have different mileage limits for each rental and they are clearly stated in the rental agreement. If you exceed the limit, there may be additional fees charged.Do you offer any additional services or amenities, such as GPS navigation or roadside assistance?
Yes, we offer a variety of additional services and amenities for our customers, including GPS navigation, child seats, and roadside assistance. Please let us know if you require any of these services when making your reservation.Reviews
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Paul Gilbert
28-05-2023
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Courtney Bordman
Great service, friendly, knowledgeable staff
26-05-2023
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Vicki Horsfield
The most unprofessional company I have ever dealt with! After the stress of an accident that wasn't my fault, the last thing I wanted was to deal with pure incompetence. Unfortunately, I was referred to these via AA. When delivering the hire car, they turned up an hour early. Two men, one of whom was stood around smoking, dealt with me. The hire car I was provided with had an illegal tyre. When I questioned them, I was told that it wasn't illegal but that if I was worried, I can take it to Quik-Fit to change it! I said that the car should have come in a suitable and legal state and that basically I shouldn't have to run around to sort something that should have already been sorted. They then said if I was unhappy then I should call their office. Called the office, spoke to Joanne who told me that they never send cars out with illegal tyres. I advised that this tyre was illegal. She essentially told me it wasn't and that I would be fine! We tested the tyre with a proper tester to make sure and low and behold, it was well under the legal limit. So not only do they provide cars with illegal tyres, they lie to their customers as well. To top it off, the car was collected earlier than arranged. I was told by them that they would extend the hire to the following day as I needed the car for an urgent journey that evening. Two men then arrived a couple of hours later to take the car and told me that it was out of hire and that I would be uninsured if I was to drive it (something else I wasn't told by them, so I could quite easily have been driving without insurance if they hadn't have come when they did). When I pointed out the illegal tyre, one man simply said "sorry about that" whilst the other sat on our wall smoking (same guy who came before)! Very professional!!! After an accident I expect to be given a safe car to use, at least with a basic legal tyre. I was also told the car was fully valeted, yet there were crumbs on the seats and finger marks on the windows; so that was another lie. I have honestly never dealt with such an incompetent and unprofessional company. If you are ever unfortunate enough to be referred to these people, refuse point blank and save yourself the hassle.
25-05-2023
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Andrew Nowell
They blame me for damage that I did not do and give me attitude when I complained
21-05-2023
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Michael Bramley
After numerous requests and authorisation from our AA insurers to change our long term rental vehicle from a manual to an automatic nothing has happened. The change is required for medical reasons but they just dont want to know.
21-05-2023
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ANTONIO FITNESS
Europcar sucks….
14-05-2023
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Qaisar Shehzad
Thanks to Joanne for resolving my third party booking issue and extended my rental over the phone. Staff is very polite and professional.
07-05-2023
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Rod Blount
Great service as always, delivered very quick all clean inside and out, and tank full, always a pleasure to have a car from you, and I got a car I wanted.
07-05-2023
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Susan Bowen
Had several hires through this branch and generally satisfied despite the inevitable 30 min- 1 hour wait on collection. However on the last hire I booked a small car for a weekend hire and was allocated a diesel Ford Kuga. On several occasions it lost power when attempting to accelerate and I was glad when the hire was over. Unable to refuel but had no issues with paying the charge. Didn’t receive the usual phone call from the branch to check that everything had gone well with the hire so when I received the invoice by email I flagged to customer services about the performance issues. Their response was that I was only saying this because I was not happy with the refuelling charge and that there was nothing wrong with the vehicle!! Needless to say I won’t be using them again.
07-05-2023
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joshua hughes
Took my car for a mot and waited over 5hrs for them to authorise it would of rated 0 stars if I could
28-04-2023
