Europcar Purfleet
Europcar Purfleet is a company that provides car rental, forklift rental, trailer rental, truck rental, and van rental services. They also offer travel and hotel services, as well as machinery and equipment rentals. Europcar Purfleet is located in South Ockendon, England and serves customers in the United Kingdom.
Introduction to Europcar Purfleet
Europcar Purfleet is a car rental agency located in South Ockendon, England. The company was founded with the purpose of providing car rental services to customers in need of reliable transportation. Europcar Purfleet takes pride in being unique by offering not only car rental services but also forklift, trailer, truck, and van rental services.Services & Products
Europcar Purfleet offers a variety of services to its customers. Customers can rent cars, forklifts, trailers, trucks, and vans for both personal and business use. The company provides affordable and flexible rental options that are tailored to meet the needs of each customer.Location
Europcar Purfleet is located in South Ockendon, which is a bustling area with a variety of businesses. The area is known for its machinery and equipment industry, making Europcar Purfleet a convenient choice for those in need of rental services for their businesses. The nearest public transportation options to Europcar Purfleet are the Purfleet Train Station (1.5 miles), the Purfleet Bus Station (1.6 miles), and the Lakeside Shopping Center Bus Station (2.7 miles).Benefits
Customers should choose Europcar Purfleet because of the company's commitment to providing quality services. The rental options are affordable, flexible, and tailored to meet the needs of each customer. Europcar Purfleet also has a wide range of vehicles available for rent, making it easy for customers to find a vehicle that suits their needs.Good to know
Customers should be aware that Europcar Purfleet requires a valid driver's license and credit card to rent a vehicle. Additionally, the company has a strict no smoking policy in all of its rental vehicles.Reviews
Customers rave about the exceptional customer service provided by Europcar Purfleet. The staff is friendly and helpful, and the rental process is quick and easy. The vehicles are well-maintained and clean, ensuring a comfortable and safe driving experience. Overall, customers highly recommend Europcar Purfleet for all rental needs.Amenities
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24-hour service -
online booking
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child seats
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pet-friendly
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unlimited mileage
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insurance coverage
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credit card payment
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vehicle delivery
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luxury cars
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economy cars
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compact cars
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suv
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convertibles
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minivans
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delivery
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pick-up
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maintenance
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repair
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insurance
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air conditioning
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gps
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cruise control
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power steering
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airbags
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abs brakes
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roadside assistance
FAQ
What are the terms and conditions of the rental agreement?
Our rental agreement includes terms such as the rental period, rental fee, insurance coverage, and liability responsibilities. We advise our customers to carefully read and understand the agreement before signing it to avoid any confusion or disputes.How much does it cost to rent a trailer and what is included in the rental fee?
The cost of renting a trailer varies depending on the type of trailer and the rental period. Our rental fee includes basic insurance coverage, but additional insurance can be purchased for an extra fee. We also offer optional equipment such as GPS navigation and child seats for an additional cost.Are there any age or license requirements for renting a truck?
Yes, there are age and license requirements for renting a truck. Customers must be at least 21 years old, and have a valid driver's license. Additionally, drivers must have held their license for at least one year and meet our insurance requirements.Are there any additional fees or charges that are not included in the rental rate?
There may be additional fees or charges that are not included in the rental rate, such as fuel charges, late return fees, and administration fees. These fees will be outlined in the rental agreement, and we advise our customers to review it carefully.What is the process for picking up and returning the truck?
Customers can pick up their rental truck at our location during our business hours. We will provide a brief orientation on how to operate the vehicle and answer any questions. When returning the truck, customers must ensure it is returned on time and in the same condition it was rented. Our staff will inspect the vehicle and finalize the rental agreement.Reviews
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Ed Lui
Poor service, vehicle was booked for 10am, turned up at 11:30am. Couldn't get through to the Purfleet office - spent 15 minutes waiting on phone, then gave up. The main reception said I would be called prior to delivery with an ETA. This didn't happen. Vehicle paperwork specified no damage. Clearly there was plenty...
28-05-2023
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Devika Shanbhag
They charged me £7.75 age Gtt I Ellington but V verbal full before handing over. They didn’t even inform me before taking the money out. Fraud company. Don’t give card details.
18-05-2023
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Char Coom
Have had to take multiple vans into repair here and months later will say the vans have been ready and waiting for collection for weeks, just for non of the repairs or services to be done. Do not hire fleet vehicles from here.
18-05-2023
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germain douanla
18-05-2023
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Daniel Istoc
18-04-2023
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Shah shah
My car was audi a5 sline But got replacement of skooda octivia that was sad 😔
18-04-2023
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Micheal Carter
I would not use them again very bad service from this company you can talk to any body direct
18-04-2023
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Ciprian Strango
18-03-2023
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Good G
18-03-2023
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Rene Hysa
The worst company you can use. Don't ever pick up the phone, don't ever call you back, try & charge you for damages you didn't do, I'm disabled & been waiting 5 days for a courtesy car & I'm still waiting. Seriously according to Remi that I spoke to yesterday, for such a large company they only have 10 drivers & no one to man the phones. Told him it's not my problem if they need more staff get them. The only good thing is that after I had a rant, he promised me a car for Monday but I'm not holding my breath. AVOID THIS COMPANY AT ALL COST
18-03-2023
