Europcar Oxford
Europcar Oxford is a car rental company located in Oxford, England. They offer a variety of services including car sharing locations, truck rental agencies, and rentals for travel and hotels. Europcar Oxford provides rentals for cars, boats, and motorcycles.
Introduction to Europcar Oxford
Europcar Oxford is a car rental company located in the city of Oxford, England. With a history dating back to 1949, Europcar has established itself as a trusted name in the car rental industry. What makes Europcar unique is their commitment to providing high-quality vehicles and exceptional customer service to their clients.Services & products
Europcar Oxford offers a variety of car rental services, including daily and weekly rentals, as well as long-term leases. They cater to both personal and business clients, with a wide range of vehicles to choose from, including cars, trucks, and motorcycles. In addition, Europcar Oxford offers convenient car sharing locations throughout the city.Location
Europcar Oxford is located in the Little Mead Business Park, just a short distance from the heart of Oxford. The area is home to a variety of businesses, including travel and hotel companies, making it a convenient location for those in need of car rental services. The nearest public transportation options include the Oxford train station, which is 2.5 miles away, the Oxford Parkway train station, which is 3.3 miles away, and the Seacourt Park and Ride, which is just 1.5 miles away.Benefits
Customers should choose Europcar Oxford because of their commitment to quality and customer service. With a wide range of vehicles to choose from, competitive pricing, and convenient car sharing locations, Europcar Oxford is the perfect choice for anyone in need of reliable transportation.Good to know
Customers should be aware that Europcar Oxford requires a valid driver's license and credit card in order to rent a vehicle. In addition, customers should be aware of any additional fees that may be incurred, such as insurance or fuel charges.Reviews
Customers have praised Europcar Oxford for their professionalism, helpfulness, and high-quality vehicles. Many customers have noted that the rental process was easy and hassle-free, and that the staff at Europcar were friendly and knowledgeable. Overall, customers have had a positive experience with Europcar Oxford and would recommend their services to others.FAQ
What is your coverage area for car sharing locations?
Our car sharing locations are available throughout Oxford and the surrounding areas. We have multiple locations conveniently located for easy access.How do I reserve a car at one of your locations?
You can reserve a car at one of our locations by visiting our website or calling our customer service hotline. You will need to provide your personal information and payment details to complete the reservation.What is your policy for resolving issues with vehicle maintenance or cleanliness at your locations?
We take vehicle maintenance and cleanliness very seriously at Europcar Oxford. If you encounter any issues with your rental, please inform us immediately and we will work to resolve the issue as quickly as possible.What types of trucks are available for rental?
We offer a range of trucks for rental, including small vans, transit vans, and box trucks. Our trucks are available in different sizes to meet your specific needs.Are there any additional fees or charges that are not included in the rental rate?
There may be additional fees or charges depending on the specifics of your rental agreement. These could include insurance, fuel charges, and additional driver fees. We will provide you with a clear breakdown of all fees and charges before you finalize your rental.Reviews
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Virginia Crockett
We picked up car at Oxford Europcar on 4/29 and did not have a good experience with the service or the automobile checked out to us. Rental was for 17 days with pickup at Oxford and drop off at LGW. Customer service rep at Oxford’s front desk said that they had low inventory and had to "look for a car". 40 minutes later, a very nice young man pulled up front with a VW station wagon. When we got into car, it was dusty, with numerous dings in the exterior and a crack in windshield at passenger eye-level. We were told that this car was our only option. We photographed car and drove away. Beginning on day 3 of the rental, the check engine, key battery, and low tire pressure alerts began flashing. We stopped 3 times at a gas station to inflate rear left tire. Check engine light and tire pressure alert flicked on and off, but now we received an alert that diesel fluid level was low. We phoned Europcar on Saturday, a week into our trip, to complain about the VW and our fear that we would be stranded in the rural area where we were staying. The car did not have a spare. Because it was a 3-day bank holiday that weekend, we were told that we could not exchange car until Tuesday. The only office open late on Saturday was Bristol Airport. We drove the VW 3 hrs round trip to Bristol, losing a day of our vacation, to swap the car for a Toyota station wagon. The Toyota had been driven more miles than the VW, had numerous dings that we noted and photographed, but at least did not have a cracked windshield. The Bristol Europcar customer service representative told us that the Oxford office probably pulled the car off the auction lot and it should not have been handed out. The Toyota did not give us problems and we returned the car to LGW in mid- May. We have rented from Europcar in the past and the poor experience at Oxford was unusual. If Oxford had been more conscientious about the automobile provided to us for our 17-day rental, I believe these problems and frustrations wouldn't have happened.
25-05-2023
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Erik Marklund
Good service and I usually rent from them when in Oxford. This time we lost 1.5 h due to obsolete maps in the car's GPS, which was the only bad thing. Importantly, the GPS took us to a non-existent petrol station close to the Europcar office and we needed to go for a 30 min detour in order to refuel. They should update the maps.
25-05-2023
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Cristal Blu
23-05-2023
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Sarah Frost
Would not recommend in future the staff not all but the phone staff could be nicer and they could check there cars before renting them out
21-05-2023
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Callum Cockings
If I could give 0 stars I would. Possibly the worst experience with a company I’ve had. Someone crashed into me and that experience was much smoother than dealing with having a car from this incompetent company!!! Do not recommend
19-05-2023
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Lucy Reading
12-05-2023
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Angelo Buhagiar
Good experience. Great service from staff. Hassle-free rental with no problems at all.
12-05-2023
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Mathieu
Needed a van for next day. Went online, said available, paid £69 for 2x days - went there early morning on the day - Staff said sorry van not available - similar car size is £400.00 minimum it is a failed for me
05-05-2023
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Eng Beng Tan
The staff at Oxford was very helpful and efficient. But I was charged a week later for what seems to be a parallel booking for which Europcar has previously turned down as the car model was unavailable. The sales rep at Oxford noticed this pseudo-booking and cancelled it, just to be doubly sure, yet I was charged a No-show Fee a week later!
28-04-2023
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Neal Reed
26-04-2023
